CCS – Introduction
• “An event that had the potential to cause injury or damage”
• Close call reporting – key to improving safety on our sites
• Launched June 2011
• Originally targeted at all suppliers working on NR sponsored
construction sites
• 9,763 close calls entered in the first year
• Lack of data fields in CCSv1 made it difficult for data analysis.
• August 2012 – Change of approach:
– System mandated on all Principal Contractors
– Sub-Contractors to report close calls through PCs
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CCS v2
• Redesigned user interface to facilitate smarter data capture
• Now includes extensive close call categorisation and project data
enabling smarter analysis and trending
• Intelligent bulk uploading – system validates your spreadsheet and tells
you where you have made an error and why
• Option to choose a primary cause from a comprehensive list of incident
factors
• Reduced workload – system only sends high risk and open close calls
for review by the Responsible Manager.
• System administration made easier.
• Now includes functionality to track feedback to the reporter
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Benefits
• It is not a new system – it is the same system, but better
• We’ve listened – improvements are a result of responding to user
feedback
• Access to a huge pool of industry data for the analysis of close calls
• Access to a suite of reports, some of which can be auto-emailed
directly on a periodic basis
• Access to industry and bespoke dashboards for at-a-glance information
and trends
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Reports and dashboards
• CCS data can be analysed in the following ways:
– Your organisational data
• CCS Search
• CCS System reports
– Industry trend data via Business Objects/SAP software
• Standard reports
• Ad hoc reporting (on request)
• Dashboards
• Your requirements?
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Dashboards - Example
• Neil to add
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Reporting a close call
Report Close Calls
NR Non-Project
Staff
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NR Call Centre
Direct Input
Close Call System
Report Close Calls
Direct Input / Bulk Upload
NR Project Staff
Principal
Contractor
Report Close Calls
Report Close Calls
Third Party
Designers etc.
where no PC
Sub-Contractors
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Data Analysis
Reports &
Dashboards
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CCS – What next?
• Encourage all PCs to contact RSSB and confirm your projects
• User Group to be set up
• Future development ideas include:
– Recording an event from an iPhone/iPad
– Downloading a photo and location
– Analysing data via Mapping Software
• Any other suggestions?
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Support
• RSSB Support
– Email: closecall.enquiry@RSSB.co.uk
• CCS Helpsite
– www.help.closecallsystem.co.uk
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Any Questions?
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