Outsourced
Catering
&
Educational
Institutions
1
PRESENTER
Martin Angell
Specialist Advisor – (Catering)
Crescent Purchasing Consortium
Tel: 07990 764157
email: m.angell@salford.ac.uk
2
CONTENT
1.3
Intro & Content Information
4.
Bio Overview – Martin Angell (Operations & Catering)
5,6
&7
Key Considerations – Outsourced Catering
8.
Step by Step Process - Outsourced Catering Process
9.
Case Studies – “Live Experiences of our Members”
10.
Compare & Contrast – In House Catering/External Catering
11.
How we can help if your considering Outsourced Catering
12.
The Future is Bright – Opportunities and Innovations
13.
Summary & Thank You
3
A little bit about my background…
• 40 years in the Catering Industry initially in the Hotel Sector
before moving into the Educational sector where I managed
a College Catering service.
• Built up a wealth of contacts & catering experience which
supports positive collaboration across the education sector.
• I was on the Board of Directors for TUCO the University
Catering organisation working on behalf of the college
sector, where the Catering service was operated in-house.
• Working Colleges and Academies to optimise overall cost
savings for the institution.
• Passionate about providing a tailored catering service to
the specific audience I am working with Colleges &
Academies‘ offering a wide range of services including
replicating the High Street.
4
What are your Basic Catering considerations?
When deciding whether to operate with In House or External
Catering you need to think about what type of service is
required for the College, Academy or School. By thinking
about the strategy of the institution, this will help you decide
on the best option that fits the institutions needs.
3 Failsafe Considerations:
• Catering team is part of your institutions business, whether
the service is outsourced or in-house.
• Essential that quality is paramount in the service offering
whilst at the same time optimising costs.
• An important area is the customer experience via the new
catering offering. It is good to include the end user to
ensure real time feedback.
5
“Mini Competition” Contract Catering
Considerations…
1. Catering Framework agreement has been awarded as a result of
a full EU Tender Exercise. To ensure that you maintain the EU
cover, you should follow these mandatory processes when
engaging with suppliers on the framework agreement.
2. The framework agreement is for the provision of Outsourced Catering
Services. The Contract is managed by CPC.
3. Following Suppliers are on the Framework Agreement:
( Aramark, Catering Academy, Caterlink, ISS, Mellors, Midshire,
OCS, Pabulum, Redcliffe & Sodexo).
4. When carrying out a mini competition and depending on value, you
must take into consideration institutions financial regulations. (It is
important to highlight that EU Law takes precedence).
5. Members have 4 Options if they wish to proceed:
1. Conduct the exercise internally – self serve options
2. Utilise the CPC Catering Specialist – work with a specialist operator
3. Utilise own Consultant – preferred working methods
4. Utilise CPC Partner Consultant – Impartial advice and support
6
Contract Catering “Mini Competition” - Process
Step 1
Initial Meeting
&
Step 4
Document
Preparation/Submission
Profile of Institution
Additional Information
supplied to Contractors
Step 2 - Process
Step 5 – Evaluation Process
Production of Mini
Competition Document
Feedback from Institution
on Capital Investment
The Specialist will
collaborate with all of the
contractors to let them
know outcomes and
evaluation.
Step 3
Step 6 - Presentations
Briefing Meeting
Evaluation team and
catering specialist will
score the submissions
using the awards criteria
before deciding on final\l
offer
&
Institutions & Suppliers
together with Specialist
Catering Contact or
discuss all information
available
7
Outsourced Catering - Case Studies
Live Experiences
North Durham & Consett
Academy
• Aim was to improve catering facilities
for students & staff.
• Fresh Food, high street brands, local
suppliers and collaboration to obtain
best value for money.
Mid Kent College & Newbury
College
• Mini Competition completed in 6 weeks.
• Six companies involved with
competition.
• Four companies went forward after
review and provided new innovations.
• Smooth Mini Competition process in
less than 2 months
• Investment & Return offered was
between £25,000 to £140,000
• Financial Savings anticipated over the
life of the contracts 0.5 Million
• Outcome – Mid Kent decided to stay
with current supplier but gained further
new innovations and £30k in investment
for the college and catering facilities.
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How CPC can help you with Outsourced
Catering

Customer Service &
Helpdesk


Field Procurement
Advisors


Hand Holding and
Navigation through
the CPC Framework
and EU process

Real life experience
of catering and
education institutions
Collaborative and
partner support
Business profiling to
optimise opportunities
available
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Summary




Decide on a strategy for your college – In
House/External Catering and what does the
institution want to deliver to its pupils
Considerations for Outsourced Catering and
In House Catering when making a decisions
The Benefits & Support of CPC and its team.
Growth & Collaboration of institutions sharing
ideas and innovations.
10