Strengthening Families in Sunderland Introduction to the Strengthening Families Strategy and Family Focus in Sunderland March 2013 An inclusive definition of family • A broad and inclusive definition of family to reflect the complexity and vibrancy of family life in Sunderland • Refers to the bond between people brought together through birth, legally recognised relationships, kinship or an otherwise close connection. This includes families of all ages, those with or without children, and those with connections across more than one household, in more than one community. Context • Families matter – Provide for family members’ basic needs; socialise children and young people; offer a key source of financial, social and emotional support to majority of population; help build strong communities • Financial pressures and the need to do things differently – – – – Prevention and early intervention throughout the life course Better coordination and integration between partners Holistic ‘whole family’ / ‘whole community’ responses Building capacity and reducing dependence • Move towards more asset based approaches – Nurturing the strengths and resources of people and communities – Empowering individuals, families and communities to control their own future and take ownership of change Context (continued) • Personalisation – Greater involvement, choice and control – Flexible and tailored support that responds to needs, preferences and aspirations of each individual • Responsive local services – Moving towards integrated services at a locality level – Flexible and tailored services that respond to local needs, conditions and priorities Organisational challenges • Moving from a focus on the individual to a focus on the whole family • Moving from crisis-led support to prevention and early intervention • Moving from a deficit model to an asset-based approach • Moving from fragmented services to seamless provision of support • Moving from inaccessible to flexible and accessible services Strengthening Families Strategy Sunderland is a city where families recognise and fulfil their ambitions and potential • Families have the aspiration and confidence to take up opportunities to achieve a better future for themselves and their community • Organisations provide the right support, at the right time, and in the right way so that families can meet their own needs and realise their aspirations. Principles of the approach Our approach to working with families is: • Asset based, recognising and building on the strengths within each family and their community • Capacity building, reducing dependence on services in the longer term • Family-focused, taking a whole family approach to improving outcomes • Personalised and responsive, tailoring support to family needs and circumstances, and adapting as these change • Pro-active and pre-emptive, seeking to identify and appropriately address issues at the earliest opportunity, and prevent problems developing in the first place • Integrated, working together across services and organisations to achieve more for families • Locally responsive, planning and delivering services at a locality level where appropriate • Intelligence-led, based on insight and evidence of what works Strategic Objectives • Empowering families to help themselves, increasing their independence and resilience • Encouraging the community to do more for families • Intervening early and as soon as possible to improve outcomes and prevent problems from developing or getting worse • Developing responsive family-focused services that are easily accessible FAMILY FOCUS Family Focus • ‘Troubled Families’ programme launched by the Prime Minister in December 2011 – Estimate that £9bn per year is spent on 120,000 families nationally, with only £1bn on preventative services • 120,000 families met 5 out of 7 criteria such as living in poor or overcrowded housing; no parent has any qualifications; mother has mental health problems • Using these criteria Sunderland was identified as having 805 ‘troubled’ families • Four new criteria for identifying families locally DCLG Criteria • Criterion 1 - Young people involved in crime and families involved in anti-social behaviour • Criterion 2 - Households affected by truancy or school exclusion • Criterion 3 - Households which have an adult on DWP out of work benefits • Criteria 4 - Local Discretion – can be used to add other families who meet 2 of the 3 criteria above Family Focus • Sunderland Local Discretion Criteria - families where there are substance misuse (young people and adults), domestic violence or child protection issues • Renamed Family Focus in Sunderland • Targeted support to ‘turn around’ the lives of 805 families • What does ‘turn around’ mean? Family Focus (continued) • Sunderland has to meet stated outcomes with at least 805 eligible families over the lifetime of Family Focus (by May 2015) • Success measured by achieving stated outcomes around: – – – – Getting children back into school Reducing criminal and anti-social behaviour Getting parents on the road back into work Reducing the costs to the taxpayer and local authorities Family Focus Outcomes “Turn around” = • Each child in the family has had fewer than 3 fixed exclusions and less than 15% unauthorised absences in the last 3 terms • 60% reduction in ASB across the family in the last 6 months • 33% reduction in offending by all minors in the family in the last 6 months • One adult in the family has moved off out-of work benefits into continuous employment in the last 6 months Family Focus Payment by Results • Payment by results based on 40% of the cost of intervention - £4,000 per family • Initiative seen as an opportunity to review and improve the way partners work with the most challenging and vulnerable families across the city • Not extra resources but development of a new way of working with families with multiple and complex needs Family Focus Delivery Model • Strengthening Families Panels in each locality since 1st March 2013 • Single point of contact with the family through a key worker • Single assessment using the Family Wheel • Single Family Agreement developed with the family • Flexible packages of support for each family based on the Family Agreement • Regular progress reviews • Outcomes for each family tracked Family Focus Delivery Model Key Stages • Stage 1: Identification of the family (including agency referral) • Stage 2: Multi-Agency Strengthening Families Panels • Stage 3: Family engagement and assessment by the key worker • Stage 4: Development of the Family Agreement • Stage 5: Delivery of a flexible package of targeted, coordinated support for the family • Stage 6: Family review, tracking and monitoring arrangements How Family Focus fits with Safeguarding • Social worker will always be consulted before any Family Focus intervention begins • For some families the social worker will be the Family Focus keyworker • Opportunities for families, but the timing is critical and for some families that won’t always be right • Core Groups will play an important role - sometimes other agencies might join core group • For some families Family Focus will need to wait until end of CP plan Opportunities • Family Focus provides an opportunity to accelerate wider Strengthening Families approach • Transforming relationships with individuals, families and communities in ways that build resilience and reduce dependence • More effective and efficient use of resources through better coordination across services and partners • Developing new models to support known and ‘hidden’ families • Tailoring support to each family’s needs and strengths • Achieving a better balance between responding/reacting and preventing/intervening early • Delivering outcomes valued by families and communities Family Focus Information Further information on Family Focus: • • • • Family Focus e-learning module Family Focus Toolkit Family Focus Family Wheel Family Focus agency referral form available at www.sunderlandpartnership.org.uk by the end of March 2013 Contacts for further information Family Focus: • Joanne Cholerton, Sunderland Strengthening Families Manager (joanne.cholerton@sunderland.gov.uk) Strengthening Families Strategy • Jane Hibberd, Head of Strategy and Policy for People & Neighbourhoods (jane.hibberd@sunderland.gov.uk) Contacts for further information Strengthening Families Co-ordinators: • Julie.Underwood@Gentooliving.com - West Locality • Marie.Bainbridge@sunderland.gov.uk - Washington and Houghton Localities • Bev.McKnight@sunderland.gov.uk -North and East Localities