e-Worksite Solutionssm
Strategic Alliance Program
For
DiversityBusiness.com Members
Presented to you by:
Eddie Graves
The Diversity Financial Group
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A turn-key program, that enables you to easily and seamlessly
provide solutions to your employees’ supplemental disability
income insurance needs through a number of services and
capabilities including an online needs analysis and application
tool.
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e-Worksite SolutionsSM
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Advanced Customer Support
– In conjunction with your representative, an experienced
Case Manager from MassMutual will oversee all aspects of
your account including:
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Case Set-up
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Logistical Strategies
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Communications Strategies
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Tracking
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Billing
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On-going Employee Support
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Logistical Strategies
– In conjunction with the producer, your case manager will
develop a logistical strategy that may include:
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Individual Meetings
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Group Meetings (in person or online)
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Employee Self-directed with supporting communications
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Combination of the above
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Communication Strategies
– A communication strategy, customized to your company, will also
be developed. Communications may consist of:
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Email Communications
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Endorsement letter from the company
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Hard copy communications – flyers, payroll stuffers, tabletents
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Pro-active call bank
– Strategy is also designed to work with the performance of the case
with specific emails based on employee experience.
– It is critical that the strategy should align with the regular
communication practices of your company.
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– Ultimate goal of the communications strategy is to ensure all
eligible employees have the opportunity to review and understand
the coverage opportunity. This is in the best interest of the
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company.
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Sample Communications Strategy
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e-Worksite SolutionsSM
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Tracking
– Detailed tracking reports are provided on a daily basis that
include:
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Who has logged in to the site
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Who has not logged in to the site
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Who has applied for coverage
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Who has declined coverage
– Tracking reports in combination with a flexible
communications strategy, allow us to pro-actively manage
your account.
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Sample Tracking Reports
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Billing
– MassMutual* provides a number of flexible billing options
including:
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Electronic billing
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Electronic payroll deduction
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Electronic fund transfer
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“One-touch-and-done” billing and collection services (Schedule
and make changes to payments online)
Flexible payment methods for employees
*Massachusetts Mutual Life Insurance Company
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On-going Employee Support
– Throughout the application period, employees are furnished
with a toll-free number that will allow us to directly address
their questions, comments, or concerns
– At any time, employees can choose to speak with a
representative or, elect to apply using the traditional paper
process if they are more comfortable.
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A State-of-the-Art Internet Site
– Allows employees to explore options in a private, convenient
setting
– Customizable components for your company.
– Provides interactive tools (Need Calculator and Savings
Evaluator) that empower your employees to determine their
specific needs
– Using our electronic application and e-signature capabilities,
employees can apply online -- in a matter of minutes, 24
hours a day, 7 days a week.
You can request for a demo
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