Scott Sutherland School
of Architecture & Built Environment
RGU Systems Induction
SEPTEMBER 2011
I.T. Support at RGU
RGU TECHNICAL SERVICES
SSS SOFTWARE SUPPORT
IT Helpdesk
Room A52
St. Andrew Street
Nancy Anderson/Gary Smollet
Room SB25/SA25
Scott Sutherland School
Phone (int): 2777
Phone (ext): 01224 262 777
Phone: 01224 263527/263508
Fax:
E-mail:
ITHelpdesk@rgu.ac.uk
01224 263777
E-mail: n.i.t.anderson@rgu.ac.uk
g.smollet@rgu.ac.uk
It labs
FOOD & DRINK ARE NOT PERMITTED IN ANY TEACHING ROOMS
• Labs, Lecture Theatres, Tutorial rooms etc.
• Bottled water is allowed, but please keep away from equipment
• Keep to public areas i.e. Atrium
TAKE REGULAR BREAKS
• At least 5 minutes in every hour
• Do not leave any lab PC logged in
REPORT FAULTS
• Note the PC’s location and unique RGU number
ALWAYS LOG OFF WHEN YOU ARE FINISHED
Network Account
ACCOUNT GIVES YOU ACCESS TO:
• Campus PCs
• Student Portal
• CampusMoodle
CHANGING YOUR PASSWORD
Use the Student Portal Password Facility
Username: Matriculation Number
Password: Network Password
Expiry:
50 days
Example
Username: 1123456
Password: ab8g92zdy
Activity 1 - Logging In
a) Login to the PC in front of you
b) Use the login details you have been provided within your enrolment letter
c) Change your password when prompted
Username: Matric. Number
Password: Network Password
Campus PCs
SCOTT SUTHERLAND SCHOOL COMPUTER LABS
• SB14, SB09, SB09a and SB43 - HP Compaq
• Network Access
• SA26 and SC27 - Dell (Power Labs)
• No Network Access
HP Compaq
H: DRIVE
• Personal file storage
• Is NOT the same as My Documents
• Available on any networked PC
• Available via Student Portal
Dell
Software Applications
SCOTT SUTHERLAND SCHOOL
SOFTWARE APPLICATIONS
• Found under START >
• Programs >
APPLICATIONS
Web browsers
• Internet Explorer
• Mozilla Firefox
Microsoft Office 2010
• No way to view or edit
Microsoft Works files
RGU Web Homepage & Services
Access:
• E-mail
• Student Portal
• Intranet
• Library
• Students Services and Support
http://www.rgu.ac.uk/current-students
Student Portal
Front page to all online facilities
Access to:
• Password Facilities
• CampusMoodle
• E-mail
• Library
• Printing Account
http://portal.rgu.ac.uk
Activity 2 - Student Portal
a) Go to the Student Portal login screen
b) Access the Password Facilities
c) Setup your Password Hints
d) Go back to the Student Portal
e) Login and have a look around
CampusMoodle
CampusMoodle
• Virtual Learning Environment
• Access to module materials
• Online discussion and activities
• Module news andinformation
SUPPORT SESSIONS
• Thursday only
9 am to 12 noon - Room 219
(Aberdeen Business School)
2 pm to 4 pm - Room SC14
(Scott Sutherland School)
Activity 3 - Access CampusMoodle
a) Login to CampusMoodle via the
Student Portal
b) Access THE SCOTT SUTHERLAND
SCHOOL STUDENT INFORMATION
YEAR X (X = your stage)
c) Access the CampusMoodle User
Guide for Students module
d) Update your CampusMoodle profile
Printing
COSTS
• 3p per page for black and white print
• 20p per page for colour print
PAYMENTS
• Online via Student Portal
• Kiosks (SSS top of stairs on way to Basement Café)
PRINTER NAMES
• e.g. P-SSS-HPLJ5100-SB14
SMALL FORMAT PRINTING
• A4 and A3 black & white printer in most computer labs
• A4 and A3 colour printers in SB14 and SB09a
LARGE FORMAT PRINTING
• A2+ black & white and colour printing
see Fergus Denoon in SB21
IT Equipment at Scott Sutherland School
ON LOAN EQUIPMENT
• Digital Cameras (5 to 13 mp) and tripods
(Student I.D. required) see Fergus Denoon in SB21
SCANNERS
• A3 scanners in SB09a and studios
• A1 scanner in SB21
• Scanners are not linked to the network
Contex A1 Scanner
SOFTWARE
• Students have access to free software downloads for Autodesk, Graphisoft
and SketchUp programmes; refer to posters around the Computer Labs
PURCHASE EQUIPMENT
• Library and Gray’s Art Shop has CDs/DVDs, Memory Sticks, headphones
E-mail
E-MAIL
• E-mail account is the main way for the
university and lecturers to contact you
• Should be checked daily
• E-mail for life
Example
Username:
Password:
Email:
Expiry:
MatricNo@rgu.ac.uk
Email Password
MatricNo@rgu.ac.uk
None
Username: 1023456@rgu.ac.uk
Password: ab8g92zdy
Email:
1023456@rgu.ac.uk
Activity 4 - Login to Email
a) Login to E-mail
Your login ID for the email
service is your matriculation
number followed by @rgu.ac.uk for example: 1123456@rgu.ac.uk
b) www.outlook.com
c) Fill out your
First Time Information
d) Change your Email Password
https://outlookpassword.rgu.ac.uk/iisadmpwd/
Laptops
WIRELESS ACCESS
• Configuration details on CampusMoodle under SSS Stage 1
Student Information module
KEEP OUT OF LABS
• Don’t unplug our equipment
LAPTOP SUPPORT
• ITS Helpdesk @ St Andrews Street
What next?
PROBLEMS?
• I.T. Clinic in Library
RGU WIDE I.T. SUPPORT
• ITHelpdesk@rgu.ac.uk
• 01224 262777
SCOTT SUTHERLAND SCHOOL SUPPORT
• Software queries – Nancy Anderson/Gary Smollet in SB25/SA25
• Printing and audio visual queries - Fergus Denoon in SB21
CAMPUSMOODLE SUPPORT
• campus@rgu.ac.uk
• 01224 262233
And finally…
FIRST YEAR WEBSITE
• www.rgu.ac.uk/firstyear
TIMETABLE FINDER
• www.rgu.ac.uk/timetabling
• Access through Student Portal
SCOTT SUTHERLAND SCHOOL INFO
• Scott Sutherland School Homepage
• www.rgu.ac.uk/sss
Student Info > General Information
ANY QUESTIONS?
• Thank you for your attention
• Ensure that you are fully logged off
before you leave START > Shut Down