iRMS
Managing Controlled Information
June 2013
Neale Stidolph
Head of Information Management
Dr. Laura Muir
Senior Lecturer, Dept. of IM, Robert Gordon University
Topics
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Managing controlled information
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The oil and gas information management network
Professional exchange and use of practical experience
to improve skills
A new qualification at RGU Business School
Quick profile about Amor
The IM Energy Forum
• What is it and why was it set up?
• Who participates?
• What happens?
• What are the benefits?
Global issue in finding
information in data
2x
1/4
Data is doubling
every two years
1 in 3
Business leaders
frequently make
decisions based on
information they don’t
trust, or don’t have
Managers spend 2 hours a
day searching for
information
50 % of what they find is
worthless
42 % of them accidentally
use the wrong data weekly.
At what cost to the organisations?
Sources:
• The Guardian, 2010
• IBM Institute for
Business Value, 2009
• IBM CIO Study 2010
The Operator IM picture
Modifications
Projects
Ownership
& Standard
Decommission
/ Divest
Eng.
Docs
Eng.
Data
SubCorporate
Surface
Info.
Content (of all forms)
Repositories (EDRMS & unstructured)
Records
Knowledge
Explore
Appraise Wells
Seismic
Drill
Partners &
Vendors
Acquisitions
& Legacy
Govern, secure, preserve and provide
information to the data owners
Information - where is it when you need it?
1. Capital Projects
Compliance risk
Data
2. Operations
time & people
Time spent
Construction
Production
Milling certificates
Maintenance reports
Fabrication
Duplicate
reports
Data
looking
for information
Regulatory
risk
Engineering
Legal
Due - diligence
Category 1-2
Structured
3.
De-commission
Commissioning
infrastructure
Water
Data
Roles &
procedures
jets radiographs responsibilities
Weld
Certification
Reservoir
records
Acquiring selling assets
Amor
RGU
Topics
Issues
Nexen
Total
BG
BOL
Networking
Maersk
Taqa
Cairn
Centrica
CNRI
Steering Group
Best Practice
Research
Events
Training
What is done in IM?
Departments
Marketing
Office Services
Quality
Business Development
HR
Modification Engineering
Materials
Finance
Asset Integrity
Producing assets
Well Integrity Mgmt services
Subsurface
Operations
Projects
Drilling, completions and well
services
Production
Well operations
HSE
Logistics
Commercial
Contracts
Decommissioning
Legal
Procurement
IS
Board of Directors
External client project team
Seismic Engineerin
Data
g Data
Mgmt
Mgmt
Wells
Data
Mgmt
Library
Service
BMS
Content
Mgmt
Document Document Records
Control
Mgmt
Mgmt
Intranet
Content
Mgmt
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Common Themes
EDRMS seems
too complex
Legal Hold /
Discovery
(Un)controlled
Copies
SharePoint
Mergers,
Acquisitions,
Divestments
Comment/
Review
Process
Data vs.
Documents
Controlled
Distribution
Data Protection
(globally)
Data rooms
Spend X time
looking for stuff
Engineering:
As-built process
Not sure info
can be trusted
Duplication
Crisis
Retention/
disposal
Joe is the only
one who can
find stuff
Versioning
Off-site storage
Legacy
information
Encryption &
Lost passwords
Data Owners
Shared Drives
Bring your own
device
Big Data vs.
Small Comms
Forum activities
Information Management
Expertise: Helping to fix it
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IM consultants and business analysts
Experienced document controllers
Training route established for document clerks
Developing engineering and geoscience data skills
New role developed; doc control technical authority
IM Energy Forum building best practice, sharing
knowledge & experience
Engineering project improvements continuing
Oil & gas DC foundation course
New RGU course (projects doc control)
IM service catalogue
“Working with industry and professional partners is something RGU attaches great importance to in order to
ensure the continued relevance of what we do. The relationship between the Department of Information
Management and Amor Group has been enormously beneficial to both sides. We have benefited from strong
industry input to our teaching and knowledge exchange activities and practitioners have had an opportunity to
benefit from expertise within the University. The relationship has led to some imaginative developments, not
least the Information Management Energy Forum. Through the forum, industry and the university came
together to identify training needs and developmental gaps; this led to the creation of the Document Control
Foundation course, a bespoke module highly-relevant to industry needs, which has attracted more students
than any other RGU professional development short course.”
Professor Peter Reid, Professor of Librarianship and Head of Department of Information Management, RGU
I am happy to endorse Amor as an organisation committed to the development and promotion
of information management and particularly its support for IM professional networking,
evidence–based research and service improvement and its contribution to the development of
training and career progression in IM. This has been evident in our collaboration during the
KTP project and in our current collaboration agreement.
Dr. Laura Muir, Senior lecturer in the department of Information Management with departmental
responsibility for knowledge exchange activity. She is also Course Leader for the MBA Information
Management course and the Document Control Foundation short course
Document Control Foundation
Student Enrolments
114
Enrolled students
120
100
84
80
58
60
40
31
20
0
May 2012
Sept. 2012
Jan. 2013
Cohort entry points
May 2013
"I have worked in Document Control for over 2 years now, initially in an Aviation company and more recently for an Oil & Gas company.
This course has educated me further on many aspects of my day-to-day job which I already feel is giving me a greater understanding of
why what I am doing is so important. The advantages of me already working in a Document Control department for an Oil company meant
that I could relate every topic to my current role and for this reason this course was a complete success and very much worth my while.“
(Gemma Morrison)
"I decided to take this course to open up more possibilities in the job market for me following my move abroad. Being online I was able to
access the course whenever I wanted to dip in and out of the topics. It gave a sound introduction and each stage was clear with good
notes and diagrams. I liked being able to go over the material again and again to ensure I was ready to take each assessment. Any queries I
had were swiftly answered so I felt supported throughout and even afterwards. I feel I have learnt a lot about the procedures, documents
and terminology on this course and it will be of great benefit to me both now and for the future and I can thoroughly recommend it." (Jo
Higham) – Jo is now in a Document Control position in Norway!
“I am extremely glad that I decided to pursue this course as it has given me an insight into DC and gained an understanding of the oil and
gas industry which I was honestly clueless about. I have to say that studying the notes and sitting for the assessments was quite a
challenge for me after being out of it for about 25 years but I once I got into the swing of things and set the pace and a target, there was
no stopping. Well, it has been a pleasure.” (Correen Rozario)
“Although I have been in document control for many years, I learnt new information, which I can hopefully pass onto my fellow document
controllers / TA's.” (Alison Brock)
“I really enjoyed participating in this course. It was really informative, and has surprised me at how much I still had to learn. Although I am
currently employed in Document Control, I was amazed at the information that I had forgotten or simply did not know. This course has
been very beneficial and I will recommend it to others.” (Lee-Anne Middleton)
Graduate Certificate
Information Studies:
60 credit points at SCQF
Level 9 (30 ECTS points)
MSc Information
Management:
180 credit points at SCQF
Level 11 (90 ECTS points)
Document Control
Foundation Professional
Development Course:
5 credit points at SCQF
Level 9 (2.5 ECTS points)
New Projects Document
Control and Well Data
Management Professional
Development Courses
New Graduate Certificate
courses
Please contact:
Dr Laura Muir
Senior Lecturer,
Department of Information
Management,
Aberdeen Business School,
Robert Gordon University
Garthdee Campus
Aberdeen AB10 7QE
Email: l.muir@rgu.ac.uk
Who are Amor?
Formed in 2009 from a management buy-out
Since then, grown 20% year on year, set to hit £63m at our next annual report
Based in Scotland but with international offices
In the Energy sector we:
deliver scalable technology
managed services and
process solutions to help
protect production assets
In the Transport sector we:
have the world’s only truly
integrated set of airport
operational solutions that
enable airports operators to
establish and monitor
service levels to drive an
increase in performance
across their airport
In the Public Services Sector we:
create ingenious IT solutions that
exceed our customers' expectations
through improvements and
efficiencies in your business
Company Profile
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600+ staff £57m turnover, 20% growth year-on-year
50% of our income is from the Energy Sector
Target is growth to £250m turnover by end of 2017
Investment of over £4m in products & services in 2012
Expansion; Manchester, London, Houston & Dubai
and into public sector & transport markets
Planning further investment & acquisitions
Where do we work?
Dave Bruce
Energy Sector Director
(Aberdeen)
Bryan Parker
Regional Manager
(Houston)
USA Hub
UK Hub
Jamie More
Regional Manager
(Dubai)
Government Frameworks
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A benchmark for solid managed service performance are the
government ICT frameworks
Amor is recognised on the major Government frameworks
including the latest G-Cloud II operated by the cabinet office
Services include Service management, application
development, programme and project management,
consultancy, strategy and cloud services
What do we do in Energy?
Supporting our customers' ever expanding global operations for over 20 years; our
scalable technology managed services and process solutions help ensure well
governed, safe and efficient operations for some of the biggest names in the energy
industry
Our energy services and solutions include:
• from co-sourcing to our fully managed IT service
• information management
• Tier III aligned data centre
• disaster and work area recovery
• process safety management system
• process control system security
• application development and support
Data Centre & Office Facilities
Thank you,
any questions?
neale.stidolph@amorgroup.com
Tel. 01224 611036