The Ethics of Coaching and Mentoring Česko-anglické gymnázium České Budějovice & Renata Lukášová Board member Anthony Achmat Coaching and Mentoring starts here How do you build trust? ? ? ? = Ways to build trust Listen Wear their shoes Keep Commitments Apologize Do the little things Trust can look like this! To Hear vs. To Listen What is the difference? To listen in Chinese symbols What is Coaching and Mentoring? = Coaching and Mentoring Coaching and Mentoring are processes that help individuals achieve their full potential. = Differences between Mentoring and Coaching Focus Role Relationship Source of influence Personal returns Arena Mentor Individual Facilitator with no agenda Self selecting Perceived value Coach Performance Specific agenda Comes with the job Position Affirmation/learning Life Teamwork/performance Task related Where do you find a Coach or Mentor? ? ? ? = Real life Organization Immediate Family Society You Extended Family Close Family Mentoring "off-line help by one person to another in making significant transitions in knowledge, work or thinking" History Who can be a mentor? Anyone! It depends… So, again… Who can be a mentor? “Mentoring is a brain to pick, an ear to listen, and a push in the right direction.” John C. Crosby Choosing my Mentor • • • • • • • • • • • • • Be clear on why you want a mentor. Define your personality and communication style. Explain why you’re asking and what you’d expect. Choose a mentor you truly respect. Ask for input on a single specific topic. Look for ways you can reciprocate. Show gratitude. Think beyond former bosses and professors. Mentoring can take many forms. This is your path, not theirs. Don’t become too dependent on your mentor. Have more than one mentor. Good mentors are very busy people. Who can be a mentee? The best mentees are those who: • Want to proactively advance in their careers • Want to proactively look at their strengths, weaknesses and opportunities for improvement • Are willing to share their mistakes and failures in order to learn from them • Are willing to listen to the advice of others and act upon it • Can be honest with themselves and introspective • Have the ability to hold themselves accountable and be self-disciplined • Are open to new ideas and opinions • Have a good sense of humor with the ability to take situations seriously but be able to laugh at themselves "If you don't like something change it. If you can't change it, change your attitude. Don't complain." Maya Angelou Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime. Chinese proverb Do not wait for leaders; do it alone, person to person. Mother Teresa Coaching “Is a process that enables learning and development to occur and thus performance to improve”. Why Coaching? • The relationship skills learned through coaching benefit relationships throughout the organization. • The learning that results from coaching creates value for the entire organization. Coaching focuses on... The person and their roll in the organisation Psychological, person oriented coaching Five right attitudes of a Coach Esteem Interest Empathy Coach Clarity Trust The toolbox of a Coach Toolbox • • • • • • Clarity about the role / when to choose the role 6 steps of a coaching process Active listening Effective questions Feedback Work solution oriented Six Step Model for Coaching Watch this… http://www.youtube.com/watch?v=hnsz8Uc3enE What excuse do you have? Do you have any questions? Thank you.