Effective Regulation: A General Theory of Regulation Dr Donald Feaver and Dr Benedict Sheehy General Theory of Coherent Regulation • Nature of regulatory problems • Overall structure of regulatory systems • Nature and role of coherence • Coherent Systems Approach 1. Problematisation: organising problem 2. Framing and policy 3. Structure 4. Substantive 5. Compliance RMIT University©2008 Information Technology Services 2 Regulation • Regulation is controversial – Effort to change human behaviour is usually controversial – Conflicting ideas of rights and duties – Conflicting ideas of role of government – Complexity in ideas of problems – Complexity in social living – Lack of clarity between political and technical aspects of regulation RMIT University©2008 Information Technology Services 3 Regulation: Defined • Regulation is a political response of government – Invokes the tools of government (authority, treasure and organisation) “carrots, sticks and sermons” – To solve a problem or create an opportunity RMIT University©2008 Information Technology Services 4 RMIT University©2008 Information Technology Services 5 Regulation: Organising Problem • Regulation is NOT – Simple command and control with respect to risks • Regulation is a response to: – Socially constructed and identified phenomena • Where – Attention drawn to phenomena – Powerful people agree: – 1) that it is an issue; – 2) that a response is desirable; and – 3) that a regulatory response is desirable • Such socially constructed phenomena that has attracted attention for which regulatory response may be called is referred to as the “Organising Problem” RMIT University©2008 Information Technology Services 6 Regulation: Organising Problem • Types of organising problems – Social, collective problem – Risk – Opportunity • Some aspect of 1 or more RMIT University©2008 Information Technology Services 7 Organising Problem: Normative issues • What should be done? • Why should something be done? – Why not leave it? – Moral imperative: – “we should protect our society/ people” or – “we should ensure people have the opportunity” or – “there is an opportunity for our society if…and we should…” • What are the implications of these norms? – Normative: Political—norm explication and consensus – Positive: Regulatory—development of a regulatory system coherent with the norms RMIT University©2008 Information Technology Services 8 RMIT University©2008 Information Technology Services 9 Political Dimension • Politicians – Decide whether to regulate – Frame the organising problem: collective problem, risk, opportunity – Frame the normative dimension on the basis of the framing of the problem – Mobilise political support – Create policy RMIT University©2008 Information Technology Services 10 Politics and Cultural Dimension • Full understanding of the problem is difficult. Therefore: – Rely on cultural evaluation of events – Rely on experts, but not all – People who we can trust—people like ourselves in worldview – culture, politics and economics – Different from our view is “dirty” and “immoral” (Douglas 1966)/ positive = normative • We select for regulatory attention—i.e. construct organising problems— according to our worldview – Seek to reflect and reinforce worldview (Douglas and Wildavsky 1990) Culture and Cognition RMIT University©2008 Information Technology Services 11 RMIT University©2008 Information Technology Services 12 Positive Dimension • Technical issues – Structural layer – Substantive layer – Operational layer RMIT University©2008 Information Technology Services 13 RMIT University©2008 Information Technology Services 14 Structure • Control structures • Centralised • De-centered • Distributed • Delegated and Private RMIT University©2008 Information Technology Services 15 RMIT University©2008 Information Technology Services 16 Structure • Accountability mechanisms • Government • Judicial Review • Markets and managers RMIT University©2008 Information Technology Services 17 Substantive Coherence • Governance mechanisms – Functions – Jurisdictional authority – Powers RMIT University©2008 Information Technology Services 18 Operational Coherence • Compliance – Cognitive compliance – Explicit aspects of compliance • Enforcement RMIT University©2008 Information Technology Services 19 • Thank you RMIT University©2008 Information Technology Services 20