SEM1 4.01 A - Selling • Employ sales processes and techniques to enhance customer relationships and to increase the likelihood of making sales • Sell advertising space in printed and electronic materials (e.g., programs, yearbooks, media guides, tickets, team photo cards, etc.) Why advertise in SEM materials? • Tickets and programs are given to consumers who might be the target market consumer for other businesses • Selling ads enhance the use of a ticket or program – Not just allow entrance or give information…add value • Generates more revenue for the event – Business know the ad may be seen by potential customers so it’s a “win-win” SEM material types for advertising • • • • • • • Tickets Game/event programs Team yearbook programs Team photo cards Internet/websites Media guides Co-op advertising Advertising appeals in SEM • The 2 most important types of advertising appeals are: – Rational – Reasonable, practical, and functionality of a product to a potential consumer – generally more effective with adults • Scarcity appeal – make people think there’s limited supply – Emotional – Related to a consumer’s psychological & social needs • Personal • Social • Fear Advertising appeals in SEM • Personal Appeal • Some personal emotions that can drive individuals to purchase products include safety, love, humor, joy, happiness, pride, self esteem, pleasure, comfort, nostalgia etc. • Social Appeal • Social factors cause people to make purchases and include such aspects as recognition, respect, involvement, affiliation, rejection, acceptance, status and approval Advertising appeals in SEM • Fear Appeal • Fear is often used to good effect in advertising and marketing campaigns of beauty and health products including insurance. Must be moderate. • Humor Appeal • Sex Appeal • Brand Appeal • Adventure Appeal • Youth Appeal • http://www.youtube.com/watch?v=zFKIeT7OlbM Procedures for selling space in SEM materials • Prepare early • Create rate cards for all materials – – – – Back of ticket ¼, ½, full page for programs Signage at event Know audience # to establish rates • Use volunteers to assist in sales – Appeal to community involvement and support – This can lead to sales as local business can expect potential customers by placing an ad Procedures for selling space in SEM materials • Additional sales – Ask volunteers to solicit friends, bosses or relatives • Solicit well wishers – People that will offer one liner to encourage success Procedures for selling space in SEM materials • Give promotional discounts – Buy 2 ad spaces, get 1 free – Free bonus for renewing • Sell advertising space between content – Use your imagination to utilize all areas • Write a review for your customer’s product to place under their ad – They will appreciate it and be more inclined to advertise • GUARANTEE your customer’s advertising results – This can be based on the expected # of attendees 4.01 SEM1 Activity • Students work with a partner and find examples of advertisements that appeal to the following seven appeal factors • Show the examples in a PPT format and cite why they believe the examples fit the factor indicated. Include market segmentation info • Create the back of a SEM ticket as if you were a business using one of these appeal factors in your advertisement – – – – Personal/Nostalgia Appeal – Fear Appeal Social/Status Appeal – Humor Appeal Brand Appeal – Adventure Appeal Youth Appeal - 4.01 SEM1 Activity • #1 - Participate in a role play situation to sell ad space in a SEM newsletter that you create. Create the basis of the newsletter for an event & then conduct a role play in front of classmates • #2 - Students work in groups of 3 & create the following: • You are responsible for promoting & selling ad space for the AK prom dance. Based on the prom theme, determine ad plans available & the costs you would charge an advertiser. Ad plans available as follows: – – – – Sales brochure ad - Poster ad - Internet ad – (show examples) Identify benefits of each plan available – PPT Determine potential ad purchasers – PPT Identify 3 ways to maximize sales performance - PPT