Communication Barriers
Objectives
Explain the Communication Process
Describe the Components of Communication
Explain What are Communication Barriers
Describe How Barriers cause Communication Breakdown
Explain the Key Barriers of Communication
Explain How to Overcome Communication Barriers
Explain Effect of Communication Barriers in Business
Explain Barriers to Effective Managerial Communication
List the Tips for Effective Managerial Communication
Describe the Strategies to Improve Communication
Introduction
Gloria, I need you to prepare a complete budget
report of the sales, marketing and the operations
team. What are you busy with?
I am working on the
feasibility report of Springton
Project.
Introduction
You work on it and finish it as soon as possible.
Alright, I will do that.
Introduction
Next Day at Noon…
Gloria, where’s the Budget Report?
I have delegated
the budget report
and am working on
the Springton
Project Report as
you had asked me
to finish it. I am
finishing that. It is
nearly done.
Introduction
Oh No! I had asked you to complete the Budget Report and
get it finished and submit to me by today noon. I had also
asked you to delegate the Springton Report to someone else.
Oh, I am so sorry; there was
so much noise in the
cafeteria! I didn’t quite catch
that.
Introduction
Hence, you can
understand that effective
conversation can only
take place when the
various communication
barriers have been
overcome.
Let us learn about
‘Communication
Barriers’ in detail.
Communication Process
Message
Beliefs
Values
Question &
Metaphor
Behaviour
Type
State
Decision –
Making
Meaning
Encoding
Sender
Filters
Sensory Data
Sensory Data
Filters
Beliefs
Values
Question &
Metaphor
Behaviour
Type
State
Decision –
Making
Meaning
Decoding
Receiver
Channel
Components of the Communication Process
Sender
Receiver
Participants:
1
Sender:
The participant
transmitting the message.
2
Receiver:
The participant receiving
the message.
Key Barriers of Communication
The following are the key barriers of communication:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Let us now look at each in detail.
Effect of Communication Barriers in Business Communication
•
The employees are the assets
for any organization and the
profitability of any
organization is directly
proportional to the labor put
by its employees.
•
Effective work can be done by
employees through working
smartly, transparency
between team members, free
flow of information from the
superior to the subordinates.
Strategies to Improve Communication
Effective communication is the
process of successful transmission
of the message from the sender o
the receiver. If the receiver is able
to receive the message in exactly
the same way as the sender
intended to do, communication is
effective. The receiver must
understand what the speaker
wants to convey and accordingly
must give his valuable feedback or
simply respond.
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