objective - Nonprofit Capacity Conference

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Decision Making Tools for Strategic

Planning

Clarify your strategic plan hierarchy of goals, objectives, and strategies

Integrate logic model thinking into your strategic plan decision making

Develop realistic strategic planning timelines and milestones

2014 Nonprofit Capacity Conference

Margo Bailey, PhD

April 21, 2014

Questions to Ask When Developing a

Strategic Plan

What is the current situation?

What results do we want?

Do we know “what works”?

What methods will we use?

What actions will we take?

What progress are we making, and should we make adjustments?

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Clarify your hierarchy of goals, objectives, and strategies

STRATEGIC PLAN HIERARCHY

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A Living Plan - Framework For

Implementation

Vision

Mission

Broad initiatives that enable a plan’s mission and vision to be realized

Goals

Evaluate

Re-Align

Strategic initiative

Changes, outcomes, and impact a plan is trying to achieve

Objectives

Goal/Strategy

Choices about how to best accomplish objectives

Strategies

Objective/Action

Activities that will be done to achieve your objectives

Actions

Activities

Reports on action step progress, successes, and challenges

Progress Reports

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Integrate logic model thinking into your strategic plan decision making

LOGIC MODELS

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Helps Answer

Strategic Planning Questions

CONTEXT

What is the current situation?

INPUTS OUTPUTS

Activities Participation

OUTCOMES - IMPACT

Short-Term Medium-Term Long-Term

What results do we want?

Do we know “what works?”

What methods will we use

What actions will we take?

What progress are we making, and should we make adjustments?

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INPUTS

MISSION

: Plan’s purpose

VISION:

What will be different if the Plan’s goals and objectives are achieved?

Strategic Goal; Change social norms around tobacco use

GOAL:

Broad initiatives that enable the plan’s mission and vision to be realized

Strategic Goal; Leverage HHS systems and resources to create a society free of tobaccorelated disease and death

OBJECTIVE: change, outcome, impact the plan is trying to achieve

ACTIVITIES OUTPUTS

STRATEGIES:

Set of related activities needed to fulfill the objectives

OUTCOMES

Indicator

Outcome

Indicator

PERFORMANCE MEASURES & TARGETS

Input

Indicator

Efficiency

Indicator

Milestone

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INPUTS

Strategic Goal; Change social norms around tobacco use

MISSION

VISION

GOAL

ACTIVITIES

OBJECTIVE

OUTPUTS

Strategic Goal; Leverage HHS systems and resources to create a society free of tobaccorelated disease and death

OUTCOMES

STRATEGIES

Input

Indicator

Milestone

PERFORMANCE MEASURES & TARGETS

Output

Indicator

Efficiency

Indicator

Outcome

Indicator

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Focus on answering logic model questions, not developing a logic model

MISSION INPUTS ACTIVITIES OUTPUTS

GOALS

What is the Plan’s purpose?

Why does the Plan exist?

What investments are available to achieve the Plan’s goals?

Who will contribute?

What works? What must the contributors do well to help change the conditions the Plan is to address?

Who must they engage in the process?

What will be developed or delivered from the

Plan’s completed activities and strategies?

What are the broad initiatives to enable the Plan’s mission to be realized?

VISION

Does your plan need a vision statement?

INTERMEDIATE OUTCOMES STRATEGIES

What are the set of related activities the

What benchmarks or data should be reported to show the Plan is on track to meet its goals?

END OUTCOMES contributors will focus on to meet the Plan’s

What are the internal external barriers and challenges?

objectives?

OBJECTIVES

What must be tracked and reported on at the beginning and end of the Plan timeline to show mission/vision achievement?

What changed conditions do the contributors want to see to show they are achieving the

Plan’s goals?

OUTCOME

MEASURES

“Progress against achieving the intended result of a program”

INTERMEDIATE

MEASURES/ MILESTONES

“progress against achieving an intermediate outcome that contributes to an ultimate outcome”

OUTPUT

MEASURES

“describe the level of product or activity that will be provided over a period of time”

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Develop realistic planning timelines

STRATEGIC PLANNING WORKFLOW

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Strategic Planning Process

Prepare : includes pre-planning,  affirming plan purpose, summarizing accomplishments, reviewing existing performance, and identifying challenges, gaps, opportunities .

Prepare

Engage: Clarifying roles and timelines, manage expectations, identifying key partners and stakeholders

Implement

Your

Plan

Engage

Develop Plan : Setting goals, objectives and strategies, identifying risks, and completing consultations.

Develop

Implementation: Developing implementation plans, reporting progress, reviewing plan, and updating margobailey@mac.com

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General Workflow – Nonprofit Strategic Planning

Pre-planning &

Initial Priority

Setting

Draft Plan

Development

Consultation

Final Plan

Development &

Publication

Implementation Progress Reporting

Select representatives to

Workgroup

Select facilitation approach

Workgroup recommends vision

Planning retreat to identify goals, objectives, strategies, risks

Complete and assess pre-planning activities

Workgroup summarizes preplanning results; identifies priorities

Partnership assessment

Alignment to program, budget planning

Workgroup prepares draft plan

Draft plan presented to

Board, key stakeholders

Comments from review incorporated into draft as appropriate

Prepare revised draft

Comments incorporated into plan as appropriate

Workgroup reviews and revises plan

Board approves plan

Draft submitted for review

Prepare for publication and dissemination margobailey@mac.com

Staff, board draft implementation plans

Review, address risks

Alignment with program and budget planning

Establish milestones, select performance measures targets

Implementation plans approved

Data collection

Review successes, challenges

Identify solutions, improvements

Adjust implementation, performance expectations

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Pre-Planning & Initial Priority Setting

Strategic Planning Question: What is the current situation?

Pre-Planning & Initial

Priority Setting

Select representatives to

Workgroup

Select facilitation approach

Complete and assess preplanning activities

Workgroup summarizes pre-planning results, identifies priorities

• How will you organize to complete the strategic planning process and the strategic plan?

• Will there be board and staff representatives to a workgroup?

• At initial meeting, important to let representatives know meeting schedule, deadlines, expectations, responsibilities, deliverables

• Take time to build common understanding.

• Who will facilitate the process?

• Will it be helpful to have an consultant help with the process?

• What pre-planning activities will be conducted?

• How will it be determined that more information is needed?

• What gaps, challenges, and opportunities have been identified?

• What are the best ways to present the summary?

• Who will write the summary?

• What is the strategic planning process timeframe?

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Draft Plan Development

Strategic Planning Questions : What results do we want?

Do we know “what works?” What methods will we use?

Draft Plan Development

Workgroup recommends vision

Planning retreat to identify goals, objectives, strategies, risks

Partnership assessment

Alignment to program, budget planning

Workgroup prepares draft plan

• To what extent does the Board want a Workgroup to make recommendations about strategic direction?

• Will our mission stay the same?

• Seeking agreement on the OUTCOMES and objectives of activities, not the activities themselves – e.g., what you want to change.

• Will a planning retreat be useful approach for board discussion and decision making?

• What are the best ways to engage staff and other stakeholders to provide specific input about their priorities and tasks?

• How important are partnerships with other organizations for achieving goals and objectives?

• Clarify alignment of plan priorities to budget, program and funding expectations?

• How will the plan be written?

• Who will write the plan sections?

• Can divide up the responsibility of writing, but one editor needs to put it in one voice at end

• Who will conduct the final edit?

• Who will review the draft plan?

• Allow ample time for reviews and revisions margobailey@mac.com

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Consultation

Consultation

Draft plan presented to

Board, key stakeholders

Comments from review incorporated into draft as appropriate

Draft submitted for another review

Prepare revised draft

• Do you need to consult with anyone?

• Key partners? Funders? Parishes?

• Should you engage them earlier in the plan development?

• Do they need to see the entire plan or sections of the plan?

• Do you have to give multiple opportunities for comment?

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Final Plan Development & Publication

Final Plan Development &

Publication

Comments incorporated into plan as appropriate

Workgroup reviews and revises plan

Board approves plan

• Sharing the plan

• Who will provide the final edits?

• Who should receive copies of the plan?

• Who will take the lead to disseminate the plan?

• How will you communicate the new plan with stakeholders?

• Will you prepare a one-page summary of the plan?

Prepare for publication and dissemination margobailey@mac.com

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Implementation

Implementation

Strategic Planning Questions: What methods will we use?

What actions will we take?

Staff, board draft implementation plans

Review, address risks

Establish milestones, select performance measures, targets

Implementation plans approved

• Implementation plan

• Clarifies the annual process for completing activities, and setting expectations for outputs, outcomes and commitments related to the strategic plan goals and objectives

• Identifies challenges to achieving the strategic plan

• Is a living document to reflect change

• Can remain an internal document

• Decide if existing performance measures are aligned, be revised, or develop new measures

• Engagement

• How much time do you want to spend on the implementation planning process? What are the best ways to leverage existing meetings?

• Who will write the draft and final implementation plans?

• What leadership has to see the implementation plan?

• Will the Workgroup continue to be engaged?

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Progress Reporting

Strategic Planning Question: What progress are we making?

Progress Reporting

Data collection

Review successes, challenges

Identify solutions, improvements

Adjust implementation, performance expectations

• Strategic Plan monitoring and reporting

• Clarify current data sources for reporting and reporting frequency

• Determine how to gather and track data, and facilitate reporting

• Develop reporting templates or consistent reporting formats

• Schedule regular times to review the plan’s progress

• Can a dashboard make reporting easier?

• Annual reporting of progress

• What are the best ways to share progress on the strategic plan?

• Will a formal report be useful?

• How much time do you want to spend?

• Use progress reporting information to make decisions

• Encourage sharing information about challenges, barriers, and risks

• Acknowledge external factors and the changes you can control margobailey@mac.com

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