HUMANITARIAN RESPONSE –
INFORMATION MANAGEMENT
INFORMATION MANAGEMENT- INTRODUCTION
1. Objectives
2. Definition and
Importance
3. IM Chain
4. IM Stakeholders
5. Strategy
6. Buy-in
Information Management
2
FOOD SECURITY CLUSTER- OBJECTIVES
1. Define - and understand the process of - Information
Management.
2. Identify what kind of information is important and
how it drives food security interventions.
3. Understand the interaction between cluster
coordinator and IMO in establishing information
management strategies.
4. Identify and understand the framework of
information management strategies
Information Management
3
INFORMATION MANAGEMENT
RELEVANCE
Why is this subject covered?
Information management is one of the key enablers of the
coordination and decision-making necessary for an
efficient and effective food security response.
How does this relate to my day to day tasks?
IM tasks and products are essential for assessment and
analysis, strategy development, program review, resource
mobilization and general coordination (gap analysis, etc.)
Information Management
4
INFORMATION MANAGEMENT- DEFINITION
WHY
WHO
WHAT
• “Humanitarian Information Management is the systematic process for the
collection, collation, storage, processing, verification, and analysis of data
and information from one or more sources, and the dissemination of
relevant data and information to humanitarian stakeholders, to support
effective and timely humanitarian action.”
Collection
Storage
Verification
Collation
Processing
Analysis
One or More
Sources
TO
Dissemination
Humanitarian
Stakeholders
Effective and timely humanitarian action
Information Management
5
INFORMATION MANAGEMENT- IM CHAIN
DATA AND INFORMATION
Information
Data
Collect
Collate
Analyse
Communication
Disseminate
WHY
Information Needs
Effective and timely humanitarian action
Information Management
6
INFORMATION MANAGEMENT- IM
Information
Data
Collect
Collate
Analyse
CHAIN
Communication
Disseminate
Collect:
Collate/Process:
• Identify information
requirements
• Evaluate the existing
information
• Design methodology for
data collection
• Data collection forms
• Facilitate collection
• Enter, reformat and
clean data
• Compile
• Verify quality (or lack
thereof)
• Storage, assign
metadata
• Archiving, back-up,
retrieval
INFORMATION MANAGEMENT- IM
Information
Data
Collect
Collate
Analyse
CHAIN
Communication
Disseminate
Analyse:
Disseminate:
•
•
•
•
•
• Report format Graphic presentation
• Personal - meetings,
phone calls
• Hard copy
• Soft copy
• Email
• Website
Needs/Gap Analysis
Experience
Spatial data
Statistical data
Contextual data
INFORMATION MANAGEMENT- STAKEHOLDERS
Information
Data
Communication
Initiator
Audience
Collect
Collate
Analyse
Disseminate
Beneficiaries
Beneficiaries
Line Ministry
Line Ministry
Operational Agency
Operational Agency
HCT
HCT
Donor
Donor
Other Clusters
Other Clusters
INFORMATION MANAGEMENT- STAKEHOLDERS
Information
Data
Communication
Initiator
Audience
Collect
Collate
Analyse
Disseminate
Beneficiaries
Beneficiaries
Line Ministry
Line Ministry
Operational Agency
Operational Agency
HCT
HCT
Donor
Donor
Other Clusters
Other Clusters
INFORMATION MANAGEMENT- STAKEHOLDERS
Information
Data
Communication
Initiator
Audience
Collect
Collate
Analyse
Disseminate
Beneficiaries
Beneficiaries
Line Ministry
FSC
Line Ministry
Operational Agency
Coordinator
Operational Agency
HCT
IMO
Donor
Donor
Other Clusters
HCT
VALUE-ADDED
Other Clusters
“…plays a vital role in collecting, analysing, and sharing information that is important
for the cluster stakeholders to make informed (evidence based) strategic decisions…”
INFORMATION MANAGEMENT- STRATEGY
Strategy:
• Guides communication with
each stakeholder
Identify Key Stakeholder
Stakeholders
profiles
Information
needs of
Evaluate
CC & IMO
Team
Stakeholders
Communications
Strategy
Monitor
Resources
Available &
Tools
Objectives
of Communication
Target
Audience
Frequency of
Activities
Information Management
Communication
Activities
• Different stakeholders require
different information to make
decisions
• So the aim, method and
content of communication
will differ for the different
groups
• Strategy is jointly developed
between the cluster
coordinator and the IMO
INFORMATION MANAGEMENT- BUY-IN
Partner
sees net
benefit
Convince
partner to
share
Dissemi
nate
quickly
Add
value
Information Management
INFORMATION MANAGEMENT – CLUSTER NEEDS AND PRODUCTS
Needs: Agreed, coherent picture of
situation, risks/needs
IM Products: 3/4Ws, assessment
tools and forms, analysis templates,
database, sitreps, maps
Needs: Agreed, coherent objectives,
strategy, response plan
IM Products: Strategy
outline/document, maps
WHY
Needs: Strategy, prioritized projects,
roles and responsibilities
IM Products: Sector contribution to
appeal (CHAP, etc.), OPS, FTS
Needs: Coordinated, deconflicted
projects; M&E of strategy
IM Products: 3/4Ws, contact lists,
maps, databases; sector updates to
appeals
Programmatic Response
Effective and timely humanitarian action
INFORMATION MANAGEMENT
RELEVANCE
Why is this subject covered?
Information management is one of the key enablers of the
coordination and decision-making necessary for an
efficient and effective food security response.
How does this relate to my day to day tasks?
IM tasks and products are essential for assessment and
analysis, strategy development, program review, resource
mobilization and general coordination (gap analysis, etc.)
Information Management
16
INFORMATION MANAGEMENT