Online Web Portal

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Presented by:
BACC
Benefits Access for College Completion
Sarah Young, Success Coach
859-442-1639
 To
apply for SNAP
 Go
to the
following website:
Chfs.ky.gov
Then on the right hand side
click on the “Apply for Food
Benefits”
 Do
I Qualify is to
check and see if
you are potentially
eligible to find out
click
If you want to
apply for SNAP or
view your active
SNAP account you

go to:
Create Account/Login
Depending on if you do the
prescreening or not, you will see one of
the following prompts to:
Create an Account
Example 1
 You
will want to click Create new account
Example 2
User Profile
Setting up your KEUPS account

This where you will set
up your account

Write down your
password in case you
forget it (At least 8
characters, one upper
and lower case)

It is recommended that
you use something
other than your school
email as when you
graduate that will no
longer be available to
you. Many companies
offer free email
accounts
Where to get a
free email
account

Yahoo.com
These two are the most
popular for free email
accounts
If you already have an
existing account, you can
make a new one with a
new user name

Google.com
Just make sure you write
down the information
Once you enter all your information and write it down for
your records hit Submit Request
You will then receive this message
You will then go back in
your email account to
verify your account
Your. Name and email here
Your. Name here
You will need to click
on the link to
activate your
account
Your account is now created,
click the blue link to go to the
Online Portal Site
Time to sign in
 Refer
to your
Username
that you
wrote down
previously
Child Support Access
KEUPS Home Page



If you want info on your
current child support
case you must request
that access here
You will need specific
account information to
request this access
You will receive your
temporary password in
the mail within 7-10 days
Your information
here
To complete your
child support
inquiry
You will receive a letter in
the mail like the one to
your left
You will need to go in and
activate your account
SNAP Access
KEUPS Home Page

You must click
SNAP Web Portal
link to gain access
to apply and/or
view SNAP
benefits
This is the SNAP Web Portal
This tells you
what all you
can do on this
portal:




Prescreen for
benefits
Apply for Benefits
Make case
changes/email
workers
View your case
notices
electronically
Applying for SNAP
You must go to the top to Apply for SNAP benefits and click to continue on
SNAP application steps
Requesting Case inquiry for SNAP
You must go request access to review your case. You will click the above
link to gain access to your case and benefit information
Instructions
Short Application
Instructions continued
How soon will you know if you can get SNAP benefits?
The difference between:
• a regular application (30 days)
• a expedited application (within 5 days)
Personal/Financial Info
This will be followed by a series of questions
Financial Info
Not sure of something?
The Explain This feature will further
describe what type of information
they are looking for, just click and
an information box will pop up.
Household size
Household Information
 Make
sure
you answer
the correct
number of
people that
live, buy and
cook food
together
Your OBLIGATIONS!
Read all the fine
print and your
responsibilities
before you submit!
SNAP Case Inquiry Access
KEUPS Home Page
 If
you want info
on your SNAP
case you must
request that
access here
Requesting Case Inquiry
Access
 Click
on the
drop down box
 Choose
SNAP Web Portal
Requesting Case Inquiry
Access
 Select
on
Case Inquiry
and hit next
Requesting Case Inquiry
Access

You can only
access through the
case #(Social) of
the Head of
Household and
their DOB (Date of
Birth) then hit Next
Requesting Case Inquiry
Access

Check and verify
the requested role
and then hit
Submit Request
Access Approved
You must now Sign Out and Sign back into your account
SNAP Web Portal Screens
Note: this main screen shows the method of how you receive
your notices: Delivery via US Mail
Portal Screen
Messages
Note: this will show any messages that you may have from a
caseworker
Portal Screen
Messages-cont’d
Shows messages
that you have
sent through the
portal
For Example
 Status of your
application

Reported
changes
The Filter feature
allows you to
filter specific
time periods of
the messages
you want to
view
Portal Screen
Case Inquiry information
Note: this will show your case information: Household size,
benefit amount, recertification period
Portal Screen
Case Inquiry information
There is a lot of information on this
screen that you may find important
 Household

Members in your home
 Case




Information
Information
Certification Period
If you have a SNAP
appointment within the
next 30 days (Yes or No)
Month you are due for a
review
Case status
 Where
You Live
 Mailing Address
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