David Bancroft-Turner
Learning to Speak the
Language of Leaders:
Attitude Is Everything, but
Behaviour Is the Key
Knowledge Programme
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Personality DNA
Behavioural Flexibility
Personality DNA – What are we going to do?
LEAD – Preferences
– Explanation of Model
– Awareness of other styles
– My Style, their Style – what to do?
– Do’s and Don’ts with stakeholders
– Group discussion on how to take forward...
– Diagnostic availability
What is really going to happen....?
We will:
 Go through the session in a logical, structured
way that follows a high quality researched process
that we know works
 Show how to get results more quickly
 Maintain, develop and enhance relationships and
be happier!
 Provide options and creativity to allow for
individual differences, and do something that is
new, exciting and have fun doing it
Personality DNA – The 4 Major Sectors
Thought-full
Logical
Empathy
Inclusive
Cooperative
Helpful
Caring
Kind
Trusting
Methodical
Cold
Objective
Slow
Cautious
Nit-picking
Principled
Rigid
Process Driven Bureaucratic
Analysis
Obsessive
Submissive
Self-effacing
Gullible
Emotional
Smothering
Stubborn
Task
People
Direct
Energetic
Focussed
Driven
Impatient
Demanding
Insensitive
Arrogant
Bully
Controlling
Show Off
Ruthless
Flexible
Adaptable
Innovative
Creative
Curious
Visionary
Action
Inconsistent
Aimless
Unprincipled
Disorganised
Theoretical
‘Tigger’ like
Difference
Talk-Full
Logical
Methodical
Objective
Cautious
Principled
Process Driven
Analysis
Cold
Slow
Nit-picking
Rigid
Bureaucratic
Obsessive
Empathy
Inclusive
Cooperative
Helpful
Caring
Kind
Trusting
Submissive
Self-effacing
Gullible
Emotional
Smothering
Stubborn
Action
Direct
Energetic
Focussed
Driven
Impatient
Demanding
Insensitive
Arrogant
Bully
Controlling
Show Off
Ruthless
Difference
Flexible
Adaptable
Innovative
Creative
Curious
Visionary
Inconsistent
Aimless
Unprincipled
Disorganised
Theoretical
‘Tigger’ like
Logical
Methodical
Objective
Cautious
Principled
Process Driven
Analysis
Cold
Slow
Nit-picking
Rigid
Bureaucratic
Obsessive
Empathy
Inclusive
Cooperative
Helpful
Caring
Kind
Trusting
Submissive
Self-effacing
Gullible
Emotional
Smothering
Stubborn
Action
Direct
Energetic
Focussed
Driven
Impatient
Demanding
Insensitive
Arrogant
Bully
Controlling
Show Off
Ruthless
Difference
Flexible
Adaptable
Innovative
Creative
Curious
Visionary
Inconsistent
Aimless
Unprincipled
Disorganised
Theoretical
‘Tigger’ like
What if you have never met?
Q. How do you know what a person’s
preference are if you have never met them?
A. Ask somebody who knows them, give
them the questionnaire (!) and/or ask them
the following questions (and REALLY
listen to the answer)
• When we meet how long do we have?
• Do you need any information before we meet?
• What outcomes would you like to achieve from
our meeting?
What is really going to happen....?
We will:
 Go through the session in a logical, structured
way that follows a high quality researched process
that we know works
 Show how to get results more quickly
 Maintain, develop and enhance relationships and
be happier!
 Provide options and creativity to allow for
individual differences, and do something that is
new, exciting and have fun doing it
The Good stuff……..
• Having thought of that stakeholder –
Identify their preference
• Have a quick read of their page
• Chat to your neighbour who is thinking of
the same quadrant
• Start to think/plan/decide/commit to what
you will do the next time your stakeholder
What Questions do you have…
David Bancroft-Turner
Matrix Training and Coaching Ltd
www.matrixtc.com
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Organised by
The EIBTM® and IBTM® trademarks are owned and protected by Elsevier Properties SA and Reed Exhibitions Limited uses such trademark under licence. Hosted Buyer® is a registered trademark of Reed
Exhibitions Limited. Reed Travel Exhibitions® is a registered trademark of Reed Elsevier Group Plc. Reed Travel Exhibitions® is a registered trademark of Reed Elsevier Group Plc.