Julius Hamlin Thomas Pond Assistant Principal CTE Director and Assistant Principal Sussex Central High School Colonial Heights High School The Best Kept Secret In Town? 2 Everything we do is Marketing! 3 “The Rain Effect!” DRIP 4 Open House Tour Presentation Conversation (in person or on the phone) Direct Mail (letter, post card, greeting card) Signage (sign, poster, flyer) Advertising (TV, radio, billboard, web banner) Website Visit Email Text Message 5 ANYTHING that makes them think of YOU! 6 Make each drip CONNECT BOLD PERSONAL FUN 7 What people remember… 100% FEEL 50% TOLD 33% READ 8 WIFM 9 10 Lost Generation 1883-1900 Greatest Generation 1901-1924 Silent Generation 1925-1942 Baby Boomer Generation 1943-1964 Generation X (MTV) 1965-1978 Generation Y (Millennial) 1979-2000 Generation Z (I-Generation) 2001-???? 111+ 87-110 69-86 47-68 33-46 11-32 0-10+ 11 Generation Y (Millennial) 1979-2000 11-32 Echo Boom Generation 71 million Americans born (Baby Boom-76 million) “Experience is Everything” Friends = Family Prefer groups to one-on-one interaction Nurtured Unique – Special – Important Entitled Celebrate diversity High expectations Rewrite the rules 12 Generation Y (Millennial) 1979-2000 Extremely Tech Savvy - Connected Internet MySpace Facebook Twitter Blogging Instant Messaging Text Messaging Video Games UNLIMITED OPTIONS 11-32 13 Generation Y (Millennial) 1979-2000 11-32 According to: Connecting to the Net Generation (7,705 students) 97% 97% 49% 94% 76% 66% 60% 34% 28% 44% own a computer have downloaded music or media regularly download music or media own a cell phone use instant messaging/social network sites have a Facebook account own a portable music device use websites as primary news source author a blog 14 read blogs Generation Y (Millennial) 1979-2000 11-32 According to: Connecting to the Net Generation (7,705 students) 58% create personal content weekly Websites Blogs Videos 68% use cell phone to text message 50% prefer IM as primary source of communication 66% log on to IM several times per day 15% of IM users are logged in 24/7 37 – average IM list size 15 Generation Y (Millennial) 1979-2000 Workforce Issues Team-Oriented Work well in groups Good multi-tasking Insist on stimulating job environment Expect frequent rewards “Work to live” – NOT “Live to work” Tuned into their own value Limited loyalty to employer Boss (no) / Coach or Mentor (yes) 11-32 16 Generation Y (Millennial) 1979-2000 11-32 Workforce Issues According to a survey of hiring managers and human resource executives by CareerBuilders.com 85% feel Millennials have a strong sense of entitlement than older workers Greatest Expectations Flexible work schedules More vacation or personal time Promotion within 1-year Higher pay 17 Generation Y (Millennial) 1979-2000 11-32 Workforce Issues Mentoring Do’s Supportive work environment Formal structure needed Lots of challenges – provide structure Breakdown goals into steps Offer resources and info to meet challenge Interactive relationships High expectations Be prepared for demands Complaints = Demands 18 ENROLLMENT DRIP DRIP DRIP DRIP APPLICATION 19 APPLICATION INTEREST LEVEL SEPTEMBER FIRST DAY OF SCHOOL 20 APPLICATION FIRST DAY OF SCHOOL RETENTION TRACK SEPTEMBER 21 • APPLICATION BUILD EVERY RELATIONSHIP TO LAST • BALANCE OF COMMITMENT YEAR • END OF YEAR / YEAR 2 • SUMMER • FIRST DAY • 10 DAYS • 11TH DAY • SEMESTER I • FIRST DAY – SEMESTER II • SEMESTER II • END OF YEAR 22 To find and recruit a new student is 10 times: HARDER MORE EXPENSIVE TIME CONSUMING than it is to retain an existing student 23 • Curriculum • Fun • Engagement • Building Relationships RULES 24 FUN ENGAGEMENT CURR. RULES 25 1. Connecting the dots everyday… 2. Experiences 26 Create an engaging view of the “light” Must demonstrate to each student: What will their CAREER look like? Talents/skills Opportunities Advancement What will their LIFE look like? Experiences Freedoms Opportunities 27 Demonstrate the “light” – Experiences (cool) Guest speakers Field trips See it Feel it Hear it Experience it 28 FOCUS FOCUS FOCUS FOCUS FOCUS START OF SCHOOL TO GRADUATION 29 CALL TO ACTION 30 Create a strong message of value DRIP that message consistently Guard your image/message Work together as a retention-driven organization Develop the WADE FACTOR YOU TEAM ORGANIZATION 31 “From now on, we live in a world where man has walked on the moon… it wasn’t a miracle, we just decided to go!” 32 The content from this presentation was presented by Mark C. Perna at the 2011 ACTE conference in St. Louis, MO. Contact Info: Mark C. Perna Tools for Schools, Founder/Author mark@mt4s.com www.MT4S.com 33