Supply Chain & Logistics Institute Engineering Tomorrow’s Supply Chains Seminar in Global Supply Chains ISyE 6340 January 6, 2014 1 Class leaders • Dr. John Bartholdi – ISyE 202 – John.Bartholdi@gatech.edu • Pete Viehweg – ISyE 202 – pviehweg@bellsouth.net 2 Agenda • • • • • • Course purpose Course description Course requirements Questions and discussion Walmart video Introductions, time permitting 3 Course Description • M W 10:00–11:30, Main ISyE Bldg, room 228 • MS SCE course; letter grade • Check the class website often for changes www.isye.gatech.edu/~jjb/classes/6340/6340.html • Tours – Sites of key players in North American or global supply chains • Seminars – Professionals, faculty • Class discussions • Final exam 4 Course purpose To broaden our understanding of many different supply chains and their components through tours, presentations and in-depth classroom discussions. 5 Secondary Benefit To aid you in focusing on areas that interest you for further study or future employment. 6 Also… To learn how to gain meaningful information when walking through an industrial operation. 7 Also… “You can observe a lot just by watching.” - Yogi Berra Baseball catcher, manager MBWA 8 Tours (information updated on web) Jan. 8 Walmart Super Center Feb. 3 Snapper (Briggs & Stratton) Feb. 5 Kia and Mobis Feb. 12 Alcon (Ciba Vision) Feb. 17 MSC Industrial Mar. 5 Norfolk-Southern Mar. 31 Walmart high velocity DC 9 If a picture is worth a thousand words… 10 A tour is worth a thousand pictures 11 A tour is worth a thousand pictures 12 Complementary to other classes • In class, you learn abstraction, modeling, thinking and theories • In tours, you see flows, processes, clutters, human issues, complex relations 13 Challenges • Distractions – Movement: Forklifts, conveyors, trucks – Noise • • • • Space limitations Attitudes Appearances People from the same tour get very different perceptions 14 What one should do • Dress appropriately – “Corporate casual” – Long pants – No open-toed or high-heeled shoes • Representatives of Georgia Tech 15 What one should do • Stay alert and pay attention • Make sure everyone can see and hear • Keep an open mind – Do not limit yourself to your own or guides’ perspectives • • • • Keep criticism within the class Most companies do something right to stay in business. Be thinking of strengths and weaknesses Each has room for improvement. Do not think the status quo is the “best” way, as some hosts might argue. 16 Guided discussion after the tour • Very important to help everyone to understand better Objectives: –Review, digest and enhance learning –Capture everyone’s impressions and ideas –Understand strengths/weaknesses, niche in the supply chain Find other supporting information such as journal articles, books, etc. to enhance discussion • Everyone must participate !!! • Nametags 17 Visiting speakers • Industry and academic representatives presenting interesting and pertinent information about particular supply chain areas • They’re not on recruiting trips!!! 18 Presentations (information updated on web) • Cotton farming & Mitumba • Supply chain IT • Container shipping (Career fair) • Warehouse design • Unions • Rail & Intermodal • Industrial real estate development • Container shipping • Cold supply chain • Transportation management & planning • Supply chain consulting 19 Visiting speakers Questions: • Ask lots of pertinent questions • Make sure they concern the issues at hand – Want presenter to be able to finish • Save questions about other issues for the end of the presentation 20 Grading • 50% participation in tour and discussions – Every tour, every class – Opinions, your experiences, etc. – Includes coordinated reading, etc. from syllabus • 10% professionalism • 40% final exam 21 Activities in the near future Wednesday, January 8th • Tour Wal-Mart Super Center • Bus departs at 8:45 AM from Hemphill Avenue • Preparation: Read Wal-Mart material from syllabus, calendar • Pickup times will vary for subsequent tours !!! 22 Bus pickup – 8:45AM, Hemphill Avenue - John Patrick Crecine Residence Hall Tour pickup point You are here 23 Tour pickup point 8:45 AM ! ! ! 24 25 Walmart 26 Walmart Michael T. Duke • BS in Industrial Engineering, GA Tech, 1971 27 Tim Cook CEO, Apple Inc. World’s most valuable corporation Market Capitalization: # of shares outstanding times the share price Apple, Inc: ExxonMobil: Walmart: $486.7 Billion $434.7 Billion $254.5 Billion 28 Tim Cook CEO, Apple Inc. World’s most valuable corporation BSIE, Auburn University MBA, Duke University •Senior VP, Worldwide Operations Apple Inc •VP, Corporate Materials, Compaq •Director of N. A. Fulfillment, IBM Personal Computers 29 Walmart 30 Walmart • $466.1 Billion in annual sales – $274 Billion in Walmart stores in the U. S. – $56.4 Billion in Sam’s Club stores • 27 countries • 2.2 million associates worldwide • 10,700 stores worldwide – 4,700 in the U. S. • 245 million customer visits per week 31 Walmart One Mission: Save Money, Live Better 32 Potential Walmart Questions • What is the annual sales volume of this store vs. others? – (Is this considered a small, medium, or large store)? • How many SKUs in the store? • Are they all delivered via Wal-mart trucks? – If not, what other methods? – What frequency? • For Wal-mart deliveries: – From where? (Wal-Mart DC? Which one? Others?) – As pallets? How many? Any mixed pallets? • • • • What are the receiving hours? How many trucks per day? How long to unload a truck? What is the schedule for Wal-mart truck deliveries? 33 Potential Walmart Questions • When do you restock the shelves? • How long from receipt until product is on the shelves, available for sale? • Does the store have any responsibility for inventory management (SKU ordering, etc.)? – If so, what is the time from order submission to receipt? – What sort of seasonalities most affect you? – What do you do with discontinued/obsolete SKUs? • • • • Is any inventory kept in the back room? Any local input to the store plan-o-gram? Who decides on special promotions - what items, displays? How often does the product offering change? 34 Potential Walmart Questions • Do all items have Wal-mart specific labels/barcodes prior to arrival, or do some have to be labeled on-site? • Any use of RFID within store? • How large is the workforce? • What is the turnover? • How do you schedule? • How do you track worker productivity? 35 Questions, comments? 36 Introductions • Origin • Background, academic & otherwise • Interests 37