Enterprise Systems Upgrade Program
“A foundation for future innovation…”
Financial System Users Network
Multiple Projects - One ESUP Team
Finance
Student
HRMS
Portal
Technology
Reporting and Data Management
Change Management,
Communications, & Training
2
ESUP overview
• Budget: $83.5 million
• Modernizing business processes and technology for the
University across Finance, HRMS, Student, Portal and
Reporting
• Over 250 UMN and contractor staff engaged in Program
• 34,500 hours of development (Application Development
and Reporting)
• Multiple testing passes scheduled – including cross
business process end-to-end testing
• Planned launch in early February 2015 with a 60 days
period of enhanced user support
High Level System-user Timeline for ESUP
MAR
Mid- Feb Launch
2015
2014
APR
MAY
JUN
JUL
Sneak peeks
AUG
SEP
OCT
NOV
Demos
DEC
FEB
JAN
MAR
MAY
APR

Readiness
Feedback
Loop
Process-specific communications
Deliver Training
Develop and Build Training
Preview Sessions & Stakeholder Visits
Early Adopter
Learning Activities & Engagement
Developing and configuring
Functional and System testing
User and End to
Dry
End System
Run
Acceptance Testing
Calendarspecific
process
support
Enhanced
Support
Pacing ESUP engagement: audience & content
Message structure gets more and more specific over time (the funnel)
About
ESUP
About
Work
stream
About
Page / Rpt
About
BP
About
Change
per role
User support
Proficiency
Knowledge
Understanding
Support
Awareness
Managers &
Supervisors
Governance
System
Users
Leaders
Executives
The audience structure grows bigger over time (the reach)
All
Faculty,
Staff, &
Students
Design & Build Metrics
• Open FDs and TAS related to
ImageNow and reporting
• 58% of mods complete (count)
• 68% of App Dev effort complete
• 43% of RDM effort complete
App Dev Burn-down
RDM Burn-down
Sustainable testing model
• Test coordinators working together to ensure testing
covers all areas of impact
• Implementing consistent testing practices
• Creating a comprehensive library of test scripts that
will improve efficiency and effectiveness for future
testing
• Using Quality Center, a single tool for test execution,
defect management, and test reporting
What can you expect from us?
• Timing, pacing, and targeting of communication
determined per business process
• Demonstrations of the future
– Video & online content / demos
• Training will be process-focused and multi-modal:
format depends on needs
– Finance will focus on the changes from 8.9 to 9.2
• Responsive to your questions and requests for
information whenever possible
Stay Informed, Help yourself
Our e-newsletter:
The Upgrade
Our Web site:
Upgrade.umn.edu
Email your ideas, questions, or concerns
to esup@umn.edu