Cisco Tools
Partner Plan Tools
Quick Product Reference Guide
►
Product
overviews,
technical data
and ordering
information
Quickly access product information
► Select products using technical specs
► Build a bill of materials using product SKUs
http://www.cisco.com/go/qrg
Partner Plan Tools
Product Launch And EoS
Bulletins
►
Current
information on
new product
announcements
and retirements
Quick access to product announcements
► Be the first to move on new opportunities
► Guide customers migration to new products
http://cisco.com/go/eol
http://www.cisco.com/en/US/products/product_launch_rss_feeds.html
Partner Plan Tools
Competitive Portal
►
Sales guidance
and technical
details to help
differentiate Cisco
solutions
Searchable by architecture, technology, competitor or
key words
► Competitive information to assist sales
► Guidance on product positioning
http://cisco.com/go/competitive
Partner Plan Tools
Cisco dCloud
►
Advanced
analytics and
reporting on
Cisco equipment
Scripted demonstrations that can be used as part of a
customer sales process
► Fully customized pilots with admin-level access
► Can connect to dCloud from a single PC or establish
a site to site VPN for full connectivity
► Save your demonstration status and return to it any
time to continue where you left off
http://dcloud.cisco.com
Partner Plan Tools
Cisco Validated Designs
►
Pre-tested designs from Cisco
► Meet specific customer needs quickly
► Provide a foundation for future growth
Best in class
network designs
to jumpstart your
design phase
http://cisco.com/go/cvd
Partner Plan Tools
Cisco Commerce Workspace
►
Quote and order
customer product
using deals and
quick quotes
Quickly create customer quotes
► Attach promotions to deals
► Register deals and submit for qualification
► Track deal status
http://cisco.com/go/ccw
Partner Plan Tools
Quick Pricing Tool
►
PC-based tool
that simplifies
Small/Midsize
quote building
Complements Cisco Commerce Workspace
► Better serve customers
► Enter new markets
► Enhance productivity
http://cisco.com/go/qpt
Manage Resources
Partner Helpline
►
A comprehensive
portal for partner
support from presales to post-sales
►
►
Comprehensive set of links and phone numbers for:
► Product and solutions
► Pricing and ordering
► Services
► Sales Tools
► Post-sales
Help on using partner enablement tools
Links to opening partner support case
http://www.cisco.com/web/partners/tools/helponline/index.html
Manage Resources
Partner Education Connection
►
Free online training
resources for
partners
Comprehensive range of topics online
► Training for specialization, certification and greater
understanding
► Education helps partners gain a competitive
advantage and improve sales
http://cisco.com/go/pec
Manage Resources
Technical Assistance Center
Learn, share, and
collaborate with
other partners and
Cisco experts
►
Partners and/or customers must have a valid service
contract registered to their account to open a case
►
Tool allows problem description and details and will route
the issue for fastest resolution
►
For urgent issues it is best to call TAC directly to open a
case and then to use the tool to provide additional details
►
Partners can monitor open cases and follow resolution
updates
cisco.com/go/tac
Manage Resources
Partner Support Community
►
►
►
Learn, share, and
collaborate with
other partners and
Cisco experts
►
►
Ask or answer questions on technical matters
Participate in community discussions
Download documents and access resources for
engineers and technical professionals
Participate in live expert events
Free and open to everyone with cisco.com id
http://supportforums.cisco.com
Questions ?