QAD Business Process Management (BPM) Understanding the value and path to QAD's Business Process Management (BPM) Mary Ann Guthrie, QAD Sr. Director of Research & Development Kevin Schantz, QAD Software Architect QAD Business Process Management (BPM) Agenda • • • • • • What is Business Process Management? QAD BPM Overview Demonstration QAD BPM for March 2013 QAD BPM Roadmap Questions 2 QAD Business Process Management (BPM) Safe Harbor Statement The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD. 3 QAD Business Process Management (BPM) BPM Overview 4 QAD Business Process Management (BPM) Maps to Navigation 5 QAD Business Process Management (BPM) Menu-Driven Systems • Processes hidden • No active monitoring • Difficult to manage • No task ownership • Difficult to adapt • Unaware of status 6 QAD Business Process Management (BPM) Process-Driven Systems BPMS Application • Visualize your processes • Control & automate • Collect metrics • Improve process agility • Facilitate optimization Traditional Application 7 QAD Business Process Management (BPM) Select Menus to Explicit Processes 8 QAD Business Process Management (BPM) BPM Benefits • Visibility - Create Living Process Models & Monitor Status • Control - Manage tasks and responsibility • Measurement - Drive continuous improvement 9 QAD Business Process Management (BPM) What is Business Process Management? The discipline of building, measuring and improving the efficiency and effectiveness of business processes within an Enterprise 10 QAD Business Process Management (BPM) QAD BPM 11 QAD Business Process Management (BPM) QAD Business Process Management QAD Business Process Management • Foundation: - Visualization - Automation - Control • Advanced: - Measurement - Continuous Improvement 12 QAD Business Process Management (BPM) Common Process Pain Points • • • • Error prone paper/email based processes Cannot monitor process status Data ownership unclear or not defined Cumbersome processes - Out of date and inefficient - Difficult to communicate changes QAD BPM provides a structured approach to address these challenges! 13 QAD Business Process Management (BPM) Visualization – Processes Modeling • Define task ownership • Link to QAD screens • Set priority & duration • Include instructions 14 QAD Business Process Management (BPM) Visualization – Active Processes • Monitor active processes • Real-time process status, task assignments • View & create process-specific comments 15 QAD Business Process Management (BPM) Visualization – Active Processes Visualize processes status 16 QAD Business Process Management (BPM) Visualize/Control Tasks • To Do list • Group Task Ownership • Drill Down • Release Tasks • Re-assign Tasks • Complete Tasks 17 QAD Business Process Management (BPM) Visualize/Control Your Tasks Direct access to application function, with context 18 QAD Business Process Management (BPM) QAD Standard Processes • • • • Item Creation Customer Creation Supplier Creation Sales Order Credit Hold/Review 19 QAD Business Process Management (BPM) Value • Improve/streamline process execution - Automate task handover • Explicit process, task & data ownership - Improve data quality • Improve process status visibility • Facilitate process change/agility 20 QAD Business Process Management (BPM) BPM Demonstration Customer Creation 21 QAD Business Process Management (BPM) QAD BPM March 2013 Release 22 QAD Business Process Management (BPM) QAD BPM • Limited Availability - Active maintenance license required - 2011 EE or later - Any SE release • Embedded in QAD Enterprise Applications • No QAD application changes - Leverage existing application screens • Out-of-the-box standard processes 23 QAD Business Process Management (BPM) QAD BPM March 2013 Release • Current status - Limited Availability (Approval required) - QAD Services required for Implementation and Fit to Business • Supported releases - QAD 2011 EE+ - QAD SE (Any release) • Dependencies - QXtend 1.8 - .Net UI 2.9.3+ 24 QAD Business Process Management (BPM) Limited Availability - Fit to Business • Customer Profile - Usually Medium to Large organization with good understanding of business process - Error prone manual paper/email-based processes - Need to orchestrate the execution of a process across an organization 25 QAD Business Process Management (BPM) Early Adopters • • • • • 5 Early Adopters in total All implemented “Item Creation” Customer & Supplier also common interest Mueller Industries – Live 2012 Planned for February/March 2013 - Ralcorp Frozen Foods - US Tsubaki - IMRIS 26 QAD Business Process Management (BPM) QAD BPM Roadmap 27 QAD Business Process Management (BPM) What is QAD BPM? QAD Business Process Management • Foundation: - Visualization - Automation - Control • Advanced: - Measurement - Continuous Improvement 28 QAD Business Process Management (BPM) QAD BPM Roadmap Phase I Automation Phase II Measurement Phase III Modeling QAD ERP processes Tailor to your business Measure performance. Analyze metrics. New QAD processes available from the QAD Store Freedom to model and build new processes with non-QAD process steps Existing QAD EA Processes New/Non QAD Processes 29 QAD Business Process Management (BPM) Summary Streamline your processes with QAD BPM With QAD BPM, your processes can be: Visualized, Automated, Controlled 30 Building the Effective Enterprise Join us in San Antonio, TX May 6-9, 2013 Early Bird Ends Soon! 31 QAD Business Process Management (BPM) For more information Mary Ann Guthrie, Sr. Director of R&D mtg@qad.com Kevin Schantz, Software Architect kws@qad.com Richard Day, BPM Sr. Product Manager rpd@qad.com 32 www.qad.com © QAD Inc 34