Chapter Nine:
Record
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2.
The title of the chapter is “Record” – but the
chapter itself focuses on TWO major skills.
What are they?
According to the text, which is true about
effective note taking?
a. Don’t bother to bring your textbook to class
b. Assume you’ll figure out information you don’t
understand on your own
c. Go to class unprepared to take notes
d. Physically and mentally attend class
e. Avoid participating in class
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Cultivating your listening skills
Understanding the difference between
hearing and listening
Defining different listening styles
How to listen in different situations
The importance of note taking
Identifying three types of note taking styles
Developing a note taking system that works
for you
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For establishing and improving relationships
Personal growth
Showing respect to others
Professional rapport
Showing empathy and compassion
Learning new information
Understanding others’ opinions and views
Basic survival
Entertainment
Health
We spend almost 70% of our time
communicating, 53% of that time is spent in
listening situations.
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Hearing is automatic, involuntary
Listening is learned, voluntary.
Active listening is a conscious effort to focus
on what you hear
The ability to hear, understand, analyze,
respect, and appropriately respond to the
meaning of another person’s spoken and
nonverbal messages.
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Listening with a purpose
◦ What is the situation – why do I need to listen?
 Class, Relationships, Entertainment, Worship, etc
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Listening objectively
◦ Do I have an open mind?
 Not interrupting someone you disagree with before
they finish their point.
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Listening constructively
◦ How can this help me?
 My life, educations, career, finances, happiness, etc.
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Action-oriented listeners
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Want information to be quick and concise.
Dislike “fluff” and don’t like to waste time.
Become frustrated when information is not orderly.
Quickly dismiss “ramblers.”
Time-oriented listeners
◦ Want information in brief, concise meetings.
◦ Consumed with how much time is taken to convey a
message.
◦ Set time limits for listening (communicating in
general).
◦ Will ask people to “move the message along.”
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People-oriented listeners
◦ View listening as a chance to connect with others.
◦ Enjoy listening to people so that relationships can be built.
◦ Become emotionally involved with the person
communicating.
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Content-oriented listeners
◦ Enjoy an intellectual challenge.
◦ Like to listen to technical information, facts, and evidence.
◦ Enjoy complex information that must be deciphered and
filtered.
◦ Carefully evaluate information and facts before forming an
opinion.
◦ Enjoy asking questions.
◦ Great team members for “trivia night”
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Prejudging information or speaker
◦ Automatically shutting out what is being said.
◦ Mentally arguing with the speaker about information.
◦ Making decisions about information without
understanding implications or consequences.
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Talking
◦ Interrupting the speaker
◦ Thinking of your response while the speaker is speaking.
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Becoming too emotional
◦ Focusing on own emotions rather than message.
◦ Over reacting, jumping to conclusions.
◦ Looking for underlying or hidden message/agenda.
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Listen for numbers
◦ “There are ten steps to…”
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Listen for key words
◦ “The characteristics of a ____ include…”
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Listen for transition words
◦ “For example…”
◦ “In contrast…”
◦ “Therefore…”
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You become an active part of listening
process
You create a history of course content
You have written criteria to follow
You create a visual aid for material
Studying becomes easier
You retain more information and have
higher grades than non-note takers
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Physically AND mentally attend class
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Come to class prepared
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Bring your textbook
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Ask questions
◦ Don’t just show up and tune out, be ready to listen, take
notes, question, and interpret.
◦ Understand (to the best of your ability) the material
before you come to class. Do your reading, homework,
etc. Bring pens, paper, highlighters, etc.
◦ Faculty often teach directly from the text, highlighting
and taking notes on the portions the professor is
covering makes studying much easier and more
effective.
◦ Participate in the discussion, if you don’t understand
something, ask for clarification.
L=Listening
R=Remembering
Study
A=Analyzing
1. What does this
mean?
2. Why is it
important?
S=Setting it Down
Pg. 184 for examples
T=Translating
Everyone doesn’t learn the same way,
consequently, everyone doesn’t take notes
the same way.
1. Outline technique
2. Cornell (split-page) technique
3. Mapping technique
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Topic: Maslow’s Hierarchy of Basic Needs
I.
Abraham Maslow (1909-1970)
American psychologist
Born/Raised Brooklyn, NY
Parents – Uneducated Jewish immigrants
Lonely/Unhappy childhood
1st studied law @ city coll of NY
Grad school – Univ of Wisconson
Studied human behavior & experience
Leader of humanistic school of psychology
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H of B Needs (Theory)
II.
Written in A Theory of Human Motivation – 1943
Needs of human arranged like a ladder
Basic needs (food, air, water) at bottom.
Higher needs “up” the ladder
Lower Needs MUST be met to experience greater needs.
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H of B Needs (Features)
III.
Physiological needs
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Breathing, Food, Air & Water, Sleep
Safety needs
Security of body, employment
October 18
Mapping
System
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Raise your hand and ask instructor to repeat
Respectfully ask instructor to slow down
Leave blank space and question mark in notes
Meet with instructor after class or set an
appointment
Form note-taking group
Do not disturb classmates during lecture
Rehearse note-taking skills at home
Tape record lecture with instructor’s
permission
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Evaluate content before judging speaker
Keep emotions in check
Sit where you can see and hear instructor
Listen for “how” something is said
Listen to the entire story before judging
Listen for key words and ideas
Use a separate notebook for each class
Use abbreviations in your notes
Write down everything written by
instructor in lecture
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Journals Due!
Guest Speaker – Professor Bonnie Adams
◦ Topic – “Othering” (This will be your journal
assignment for next week)
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Don’t forget to email group membership to
me by end of October
Don’t forget to READ Freedom Writers
Don’t forget 2nd Event Write Up due @ end of
month