NATIONAL FORUM ON SMALL & MEDIUM ENTERPRISE EMPOWERMENT DRIVING THE POWER OF ENTREPRENEURSHIP CAPACITY BUILDING OF HUMAN CAPITAL FOR SME 13TH October 2014 Hilton – Colombo Presented by Sunil Dissanayake Hotel Management & Human Resources Specialist Sunil Dissanayake© 1 CHIEF IDEA KILLER VP OF “NO” VP OF VP OF “STATUS QUO” “STAY THE COURSE” DIRECTOR OF “ONEROUS REPORTING DIRECTOR OF “BUREAUCRACY “ DIRECTOR OF “RIGIDITY DIRECTOR OF “PARALYSIS BY ANALYSIS” MAMANGER OF “NEW GROWTH IDEAS” (VACANT) Sunil Dissanayake© 2 INCUBATION DEVELOP BY CREATING SUITABLE CONDITIONS FOR SME’S ‘ TO GROW ! Sunil Dissanayake© 3 GENERATION GAP • BABY BOOMERS VS; GENERATION “X” & “Y” • GAP / UNDERSTANDING / CONFLICTS • TWO VERY DIFFERENT GENERATIONS TO BABY BOOMERS TAKING THE STAGE • YOU RAISED THEM ! NOW YOU MANAGE THEM! • FOR SME’S HAVING THE RIGHT PEOPLE CAN MAKE OR BREAKETHE BUSINESS Sunil Dissanayake© 4 K-SAM • WHAT THEY KNOW (K) • WHAT THEY CAN DO (S) • HOW DO THEY BEHAVE (A) • HOW DO THEY PERCEIVE (M) (MINDSETS ) Sunil Dissanayake© 5 HUMAN RESOURSE MANAGEMENT IN SME • ASPIRE FOR SUCCESSFULLY ORGANISED ENTERPRISE • COMPETITIVE / HIGH PROFITS • HIGH LEVEL OF MOTIVATION OF EMPLOYEES • INTELLECTUAL CAPITAL / SKILLS / CREATIVITY / KNOWLEDGE • MANAGEMENT OF AN ORGANIZATIONS WORKFORCE • NEED WORK\FORCE TO MANAGE Sunil Dissanayake© 6 HUMAN RESOURSE MANAGEMENT IN SME • SOURCING / SELECTION / RECRUITMENT / DEVELOPMENT / EVALUVATION / REMUNERATION • WORKFORCE MUST BE ORGANISED • REQUIRED KNOWLEDGE & SKILLS • INFLUENCE WORKING CLIMATE • ACTIVITIES TO IMPROVE COMMITMENT & SATISFACTION • COMMITED WORKFORCE KEY TO COMPITITIVE ADVANTAGE Sunil Dissanayake© 7 SIX CORE AREAS • MANPOWER PLANNING • SELECTION & RECRUITMENT • REMUNERATION & BENEFITS • PERFORMANCE MANAGEMENT • LEARNING & DEVELOPMENT • CAREER PROGRESSION Sunil Dissanayake© 8 DEVELOPING EMPLOYEES • WHAT IS “DEVELOPING AN EMPLOYEE” ? • MENTORING PROGRAMME • REIMBURSE LEARNING COSTS • PROMOTE FROM WITHIN • REWARD STAR PERFORMERS • FOSTER CREATIVE LEARNING PROCESS • LAUNCH EMPLOYEE TRAINIG PROGRAMMES Sunil Dissanayake© 9 A 4 STEP SME EMPLOYEE DEVELOPMENT PLAN • PREPARE THE EMPLOYEE • PROVIDE DEVELOPMENT OPPORTUNITIES • MONITOR PROGRESS • CREATE CONFIDENCE Sunil Dissanayake© 10 A THOUGHT • GOOD PEOPLE GIVE YOU HAPPINESS • BAD PEOPLE GIVE YOU EXPERIENCE • WORST PEOPLE GIVE YOU A LESSON • BEST PEOPLE GIVE YOU MEMORIES Sunil Dissanayake© 11 MY CONTACTS Sunil Dissanayake Hotel Management & Human Resources Specialist +94 77 365 4115 Skype – sunil.dissanayake99 Google / Bing – Sunil Dissanayake www.linkedin.com/sunil dissanayake sunild@woodlandsestate.net Sunil Dissanayake© 12