Overview of SP2 Recommendations Presented to the AWWA Board of Directors Board Special Session June 7, 2014 Agenda 1. Origins of the Special Presidential Panel (SP2) 2. SP2 Formation and Process 3. SP2 Focus: 5 Strategic Themes 4. AWWA2020 5. Proposed Action Origins of SP2 2005-2006: Risk Management Ad Hoc Committee recommended to create Affiliation Agreements to clarify legal issues and insurance indemnification between AWWA and the Sections 2007: AWWA – Section Relationships Ad Hoc Committee Goal improve the working relationship between the Association and Sections 2008-2009: Affiliation Agreement Ad Hoc Committee Develop and implement the Affiliation Agreement Phase 1: Completion of the Affiliation Agreement Phase 2: Develop Association-Section business relations after Affiliation Agreement is signed Origins of SP2 Affiliation Agreement Inspires SP2 June 2012: SP2 launched as part of Charlie Anderson’s Gavel Passing Speech Mission (paraphrased): To create an operations and business model that institutionalizes … development of Association and Section strategies that will engage members… October 2012: Affiliation Agreement signed by all Sections SP2 Formation and Process Representation: volunteers from North America, all Regions, different sized Sections, AWWA Councils, and Association & Section Staff Presidential Leadership • Anderson, Past President, SP2 Visionary • Chaffee, President • Donahue, President Elect Co-Chairs • LaFrance, AWWA CEO • Howe, ED Texas Section Small Section Directors • Palermo (Puerto Rico) • Bisgard (South Dakota) • Alston (Montana) • Kalife (Mexico) Former Directors • Nolan (BC) • Schumacher (Iowa) AWWA Staff • Franceschi, CMO • • • • • • • • • • • • • Core Leadership Team Anderson, Past President LaFrance, AWWA CEO Howe, ED Texas Section Campbell, AWWA VP Kothari, AWWA Council member Section Staff Arisman (Western Canada) Boyd (Intermountain) Cavalcoli (NJ & Minnesota Dougherty (Illinois) LaRue (Virginia) Raposa (New England) Sanborn (Kentucky-Tenn) Worley (Cal-Nev) • • • • • • AWWA Councils Kothari (IC) Zdrojewski (MAC) Essex Elliott (PAC) Casale Meterchick (SC) DeGraca (TEC) Van Der Kolk (WUC) SP2 Formation and Process Research, Focus, Define Problem & Future State, Strategic Themes Research Define Problem & Future State 2006 Section Survey Listening Safari Project AWWA/Section Relations Ad Hoc Member Value Research Affiliation Agreement Ad Hoc For each area of focus a “Problem Statement” was defined For each area of focus a “Future State” was created Strategic Themes Focus Communication Education Membership Branding Finance SMACs Formed Communication—Howe Education—Worley Membership—Cavalcoli Branding—Boyd Finance--LaFrance SP2 Focus: 5 Strategic Themes Future States Share Common Visions Strategic Theme Future State Communication Education Effective communication practices between the Association and Sections characterized by timely and meaningful feedback; better alignment; and delivery of value to members. A smoothly delivered, relevant and financially sustainable education program in support of AWWA’s mission and vision. Membership A clearly defined and easily communicated membership structure; a stable and engaged membership base that is afforded the opportunity to understand all that is offered from the Association and Sections; and coordinated strategies between the Association and the Sections for the retention and attraction of members. Branding It will be obvious through a common look and feel, and consistent operations that the Sections and the Association are One AWWA and are united around a common mission and vision. Finance A business model that allows AWWA to leverage and grow its combined Association‐Section financial strength and assure that financial exchange maximizes member benefit and aligns with AWWA goals. AWWA2020: A Path to One AWWA Framework for the Future • The report sets a direction with five specific Strategic Themes as guides for a 2020 future of One AWWA • Within each Strategic Theme there are Strategic Tactics many of which require further evaluation • The Final Report (June 8, 2014) is a high-level summary of the detailed AWWA2020 Appendix (the Appendix contains important information not summarized in the Final Report) AWWA2020: A Path to One AWWA Why is this guiding document important? • Strategic clarity: AWWA’s most important and strategic business relationship is between the Association and Sections • Alignment fulfillment: Affiliation Agreements, governance model, mission, and the strategic plan all anticipate or are based on alignment throughout AWWA • Sustainable future: One AWWA is a stronger business model; AWWA is our guide to that future AWWA2020: A Path to One AWWA Initial Steps Strategic Theme Strategic Tactic Communication Form the Strategic Coordinating Team (SCT formed by July 2014). Education SCT develops a work plan that focuses on TWS and WaTER-X. Membership SCT supports the review of proposed revisions to AWWA’s membership model (to be presented to BOD January 2015). Branding SCT Assist all Sections in adopting the AWWA Branding Program (completed by ACE16). Finance SCT reviews proposals to defray Association and Section costs , rollout of a grant funded education program for small systems. Proposed Resolution An Overview The BOD adopted a resolution that will serve as guidance to the implementation of the SP2 Final Report (June 8, 2014). The resolution does the following: 1. One AWWA: Approve the main recommendation of creating “One AWWA” 2. Strategic Themes: Approve the implementation of the Strategic Themes 3. Everyone Participates: Sets the expectation that all AWWA organizations actively participate in the implementation of the AWWA2020 Strategic Themes 4. More Work to Be Done: Provides flexibility for the specific Theme Tactics to be refined and evolve as needed 5. Time and Reporting: Acknowledges that implementation will occur over time and that the AWWA Board of Directors expects status reports Proposed Resolution NOW, THEREFORE BE IT RESOLVED THAT: The Board of Directors of the American Water Works Association approves the Special Presidential Panel’s main recommendation of creating “One AWWA” through the implementation of the general strategic themes outlined in the report AWWA2020: A Path to One AWWA. Further the Board affirms that to become “One AWWA” it is critical that all AWWA organizations actively participate in the implementation of the AWWA2020 strategic themes. Also by approving the strategic themes the Board provides flexibility for the specific theme tactics to be refined and evolve as needed. Finally the AWWA Board of Directors realize that the implementation of the plan is intended to occur over time but without undue delay and with regular reports to the AWWA Board of Directors on the implementation’s status. Discussion