Amdocs Unified
Communications
solution
Information Security Level 2 – Sensitive
© 2012 – Proprietary and Confidential Information of Amdocs
The situation facing SPs
Carriers
OTT players are leading the video and VoIP communications
on mobile market putting the operators at risk of losing:
• The relationship with their subscribers on basic communication
services
• SP’s need to embrace the OTT opportunity as more and more voice
and SMS plans move to unmetered.
End-Users
In a very fragmented communication
ecosystem, end-users need a true
launchpad for all their communications
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Information Security Level 2 – Sensitive
© 2012 – Proprietary and Confidential Information of Amdocs
What is Amdocs Unified Communications?
 An SP-branded communication solution running across multiple devices
 Acting as the launchpad for the end-user's communication through an address
book merging all his contacts
 Embracing unification over all communications: voice, video, messages…
Value Proposition to SP
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
As Service Providers move towards metered data
packages with unlimited voice and messaging, drive
new data revenue with a feature rich and
differentiating application
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Retain loyalty by providing SP-branded essential
communication services, available on both SIM and
SIM-less devices
Information Security Level 2 – Sensitive
© 2012 – Proprietary and Confidential Information of Amdocs
Amdocs Unified Communications Features
Video/VoIP
Calling and
Conferencing
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Video/VoIP calling
“Tap to add” conferencing
VoIP to GSM calling
Smart call routing
Voice messaging
Conference recording
Third-party VoIP
interoperability
Unified Address
Book
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Screen sharing
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Integration with
corporate PBXes
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Video mail, Video mute
Smart contact merging
from multiple sources
Automatically synced
across all devices
Single identity across
devices & networks
Contact edition
Location aware address
book
Remote log-out
Local address book backup/restore
Social
Messaging
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Converged interface for
all messaging
Instant Messaging and
Presence
Social feeds reading &
edition
Third-party IM
interoperability
Smart IM routing to SMS
File transfer
Emoticons
Integration with corporate
address book
Information Security Level 2 – Sensitive
© 2012 – Proprietary and Confidential Information of Amdocs
High Level Architecture
UC Clients
Unified Social
Contact List
Video / Voice
over IP
UC Hosted Platform
Identity &
Authentication
Social Network
Gateway
Instant Messaging
& Presence
Unified Address
Book Server
IP connectivity
(WiFi, HSDPA, 3G, LTE,…)
Branded Smartphone
Communication App
User
Management API
Instant Messaging
Gateway
VOIP Gateway
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Information Security Level 2 – Sensitive
© 2012 – Proprietary and Confidential Information of Amdocs
Social Networks
A Modular Approach
Branded Application
Application Logic and Branding
Amdocs UC SDK
Voice/Video
over IP
Unified
Social
Address
Book
Unified
Instant
Messaging
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Fully modular design
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Differentiate your offering and tailor for
specific use cases by mixing and matching
capabilities
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Guarantee future-proof extensibility with
Open Standard APIs
Identity &
Social
Network
Roadmapped
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Information Security Level 2 – Sensitive
© 2012 – Proprietary and Confidential Information of Amdocs
What is Amdocs Unified Communications?
Android screen shots…
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Information Security Level 2 – Sensitive
© 2012 – Proprietary and Confidential Information of Amdocs
What is Amdocs Unified Communications?
iOS screen shots…
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© 2012 – Proprietary and Confidential Information of Amdocs
Unique Selling Points
Excellent User Experience
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The richest feature set across iOS, Android and Web
MNO-branded ‘n-Screen’ application
Fast Time-to-Market
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5 months TTM for operator branded solution – zero integration by default
Hosted SaaS model, dedicated or cloud deployment
Future-proof
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Entirely standards-based implementation
Syndicated interoperability between MNOs
Rich Communication Services (RCS) interoperability
Information Security Level 2 – Sensitive
© 2012 – Proprietary and Confidential Information of Amdocs
Thank You………
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Information Security Level 2 – Sensitive
© 2012 – Proprietary and Confidential Information of Amdocs