ISO 9001:2015 DIS 16th October 2014 Mark Braham MSc, MCQI CQP The AA, Quality Assurance Manager The CQI, ISO9001:2015 Team Leader Agenda • Why now, reason for change? • Annex SL. • What has changed in the DIS? • Next steps, be prepared. Join the discussion at www.triaster.co.uk/connector Call us on +44 (0)870 402 1234 Why now? Reason for change…. Reason for change • Business evolution • Quality/business management systems maturity • Quality development - Service sectors, NHS etc. • ISO process every 5 years Join the discussion at www.triaster.co.uk/connector Call us on +44 (0)870 402 1234 Schedule 2014 (DIS Ballot) Jan Mar Feb May Apr Jul Jun Sep Aug Nov Oct Dec 2015 (FDIS Ballot) Jan Mar Feb May Apr Jul Jun Sep Aug Join the discussion at www.triaster.co.uk/connector Call us on +44 (0)870 402 1234 Nov Oct Dec Annex SL Future ISO standards Annex SL • What is annex SL? • High Level Structure • Identical Core Text • Common Terms and Core Definitions • We have no choice…….. • Main headings are mostly annex SL text Join the discussion at www.triaster.co.uk/connector Call us on +44 (0)870 402 1234 ISO9001:2015 What has changed. What has changed 1 of 5 ISO 9001:2008 ISO DIS 9001:2015 0 Introduction 0 Introduction 1 Scope Quote Goes here 2 Normative references 1 Scope 3 Terms and definitions 2 Normative references Break time 3 Terms and definitions 4 Quality management system 4 Context of the organization 4.1 Understanding the organization and its context 4.2 Understanding the needs and expectations of interested parties 4.3 Determining the scope of the quality management system 4.1 General requirements 4.4 Quality management system and its processes 4.2 Documentation requirements 7.5 Documented information Join the discussion at www.triaster.co.uk/connector Call us on +44 (0)870 402 1234 What has changed 2 of 5 ISO 9001:2008 ISO DIS 9001:2015 5 Management responsibility 5 Leadership 5.1 Management commitment Quote Goes here 5.1 Leadership and commitment 5.2 Customer focus 5.1.2 Customer focus Break time 5.2 Quality policy 5.3 Quality policy 5.4 Planning 5.5 Responsibility, authority and communication 5.6 Management review 6 Planning for the quality management system 6.1 Actions to address risks and opportunities 6.2 Quality objectives and planning to achieve them 6.3 Planning of changes 5.3 Organizational roles, responsibilities and authorities 7.4 Communication 9.3 Management review Join the discussion at www.triaster.co.uk/connector Call us on +44 (0)870 402 1234 What has changed 3 of 5 ISO 9001:2008 ISO DIS 9001:2015 6 Resource management Quote Goes here 7 Support 6.1 Provision of resources 7.1 Resources Break 7.2 time Competence 6.2 Human resources 7.3 Awareness 7.4 Communication 6.3 Infrastructure 7.1.3 Infrastructure 6.4 Work environment 7.1.4 Environment for the operation of processes Join the discussion at www.triaster.co.uk/connector Call us on +44 (0)870 402 1234 What has changed 4 of 5 ISO 9001:2008 ISO DIS 9001:2015 7 Product realization Quote Goes here 7.1 Planning of product realization 8 Operation 8.1 Operational planning and control 8.2 Determination of requirements for Break time products and services 7.2 Customer-related processes 7.3 Design and development 7.4 Purchasing 7.5 Production and service provision 8.3 Design and Development of products and services 8.4 Control of externally provided products and services 8.5 Production and service provision 7.6 Control of monitoring and measuring 7.1.5 Monitoring and measuring equipment resources 8.6 Release of products and services Join the discussion at www.triaster.co.uk/connector Call us on +44 (0)870 402 1234 What has changed ISO 9001:2008 5 of 5 ISO DIS 9001:2015 8 Measurement, analysis and improvement Quote Goes here 8.1 General 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation 9.2 Internal audit 9.3 Management review 8.7 Control of nonconforming process outputs, products and services 9.1 Monitoring, measurement, analysis and evaluation 9.1 Monitoring, measurement, analysis and evaluation 10 Improvement 10.1 General 10.2 Nonconformity and corrective action 10.3 Continual Improvement Break time 8.2 Monitoring and measurement 8.3 Control of nonconforming product 8.4 Analysis of data 8.5 Improvement Join the discussion at www.triaster.co.uk/connector Call us on +44 (0)870 402 1234 Fail to prepare, prepare to fail Next steps Next steps • Need to prepare – Awareness and understanding of the changes – Regularly check sources for data – IAF – 3 years from publication – Need to make changes, systems and people – Triaster – number of process or processes = ? Join the discussion at www.triaster.co.uk/connector Call us on +44 (0)870 402 1234 Break time Break time Join the discussion at www.triaster.co.uk/connector Call us on +44 (0)870 402 1234 Triaster Conference 2014 Coffee break! until 15:00 Then at 11:05am: Business Track: A roundup demonstration of the most beneficial Triaster Solution functionality with Carma Cooper and Victoria Glancy Technical Track: A glimpse of the future with Andrew Ridgeley and Chris Mawdsley #triaster