User Request
Stakeholders
BAU Prioritisation
process
BA
PM
Investment Prioritisation
process
BRD
Stakeholders
BRD
Product Backlog
Ranked list of
requirements
from BRD.
- Prioritised
- Ordered
- Sized
Bi Weekly
Sprints
Dev Team
BA
Signed off items
Backlog
Sprint
Backlog
Process:
• BA + Dev + PO: to work out
the priority and ordering of
items in the Product
Backlog.
• Dev to provide high level
estimates on the
requirements.
Meetings:
Process:
• BA: To run workshops with
the business to expand
upon and signoff subset of
requirements from the BRD
which are to be picked in
the next sprint.
Meetings:
• Regular Workshops with
stakeholders specific to the
subset of requirements
picked up from the backlog.
Iterative delivery
Dev & testing
User Request
Production Support
Technology Team
KSOR/BAU - BA
JIRA – BAU Unscheduled
Process:
Process:
KSOR / BAU requirements from the below stakeholders are registered by
the BAU BA:
1. For each of these requests the BA adds
/ modifies a JIRA in the “BAU
Unscheduled” release.
1) User Requests
• Bugs / Issues
• Enhancement to existing functionalities
• Small size new functionalities
2) Production Support
• Automation requests for manual tasks
• User requests directed to production support
3) Technology team
• Performance improvements
• Infrastructure/system upgrades (ARM, DMS, etc.)
• Technical enhancements to improve the system (stability etc.)
JIRA
(BAU
Unscheduled)
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2. This may require some workshops with
the stake holders to understand and
clarify the requirements.
3. All details must be entered in JIRA,
which is the only true version of the
exact requirement.
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