An Overview of Risk Management based on a Disclosure from an Annual Report Jon Wu, jzwu101@gmail.com November 19, 2014 Contents Organizational Structure Risk Management Risk Assessment (Quantitative/Qualitative) Risk Reporting and Communication Proprietary 2 Organizational Structure BoD CEO CIO COO HR Audit SALES CFO & Chief Actuary CRO LEGAL & COMPLIANCE • We will focus on CRO organization structure, its job responsibility, and its relationship with other department (management and collaboration) • Keep in mind, no matter where you are in the organizational chart, the bottom line is to create value of the organization under a certain limits (e.g., risk limits – maintain appropriate risk capital level) and let define the value of the company is: V = EV + PV of FVNB + Intangible Proprietary 3 Organizational Structure • The concept of “three lines of defense”1&2 is important to implement the basic foundation of risk management: • First line: Front line functions such as sales, CFO, CIO, pricing actuaries, etc. • Second line: Risk and compliance department • Third line: Internal auditor and external auditor • In Europe, the Pillar II of Solvency II describes Own Risk Solvency Assessment (ORSA). But, it is a principle basis. Insurers have to figure it out themselves. • In US, NAIC just updated its ORSA manual. Insurance company (depending on its size) may need to adopt the requirements in 2015. Don’t forget SOX already required some kinds of risk management from COSO – ERM. 1. 2. 3. http://www.ey.com/Publication/vwLUAssets/EY-Maximizing-value-from-your-lines-of-defense/$File/EY-Maximizing-value-from-your-lines-of-defense.pdf https://na.theiia.org/standardsguidance/Public%20Documents/PP%20The%20Three%20Lines%20of%20Defense%20in%20Effective%20Risk%20Management%20and%20Control.pdf http://www.naic.org/store/free/ORSA_manual.pdf Proprietary 4 Risk Management - Summary In general, risk management structure consists of Risk Management Framework: Include governance, standard of Practice (SoP), organizational structure, risk identification, risk appetite, risk tolerance/limit, risk monitoring/control, and reporting, etc. Risk Assessment (quantitative and qualitative) Risk Disclosure Proprietary 5 Risk Management - Governance In the governance, company disclose how risk management is organized. It includes description of various committees and how those committees are functioned and related to each other. Those committees include: Risk Committee ALM Committee Model Validation Committee Models and Assumptions Changes Committee ORM Committee Compliance Committee Finance Committee Proprietary 6 Risk Management - SoPs SoPs are used to enforce the standards throughout a big organization in addition to the SoPs and other guidelines specified by various industry group. Examples of SoPs include: EC SoP EC Reporting SoP EV/MCEV SoP EV/MECV Reporting SoP Assumption Setting SoP Product Approval and Review Process SoP New Investment Class Approval and Review SoP Etc. Proprietary 7 Risk Management – Org. Chart CRO Market Risk Business Risk Credit Risk Insurance Risk Model Validation ORM COMPLIANCE Risk Committee ALM Committee Model Validation Committee ORM & Compliance Committee Models and Assumptions Changes Committee Risk organizational structure is normally structured by risk type. CRO reports to CEO directly. CRO in general works with CFO, CIO, and actuaries to organize those committee meetings. In general, CRO is the chair. Any changes affecting financial statements have to be worked out with CFO. CIO normally get authority from Risk Committee or ALM Committee to invest per mandated requirements and pricing actuaries have to use models and assumptions agreed-upon based on the decision per Models and Assumptions Changes Committees. Proprietary 8 Risk Management – Risk Appetite, Risk Tolerance, and Risk Limits Risk Appetite: It is a qualitative term in general. It reflects company’s business strategy, financial objective, and capital resource. Risk Tolerance: It can be in qualitative or quantitative term. It should be consistent with risk appetite statement. Risk Limits: It is quantitative statement in more detailed manners. It describes the limits the company will take and should be consistent with risk tolerance. Considerations include confidence level, Earnings at Risk, Value at Risk, Capital at Risk, etc. Proprietary 9 Risk Management – Risk Appetite, Risk Tolerance, and Risk Limits Risk Tolerance Statement - ABC Company Description New Business: No new business if market risk can't be hedged . . Inforce Business Convert guaranteed Life to xxx Policy . . Others Maintain optimal operational risk score card . . Limit No no-lapse guarantee At least 30% in 2014 Stay in the top tier of the organization Proprietary 10 Risk Management – Risk Monitoring and Mitigation Describe tools and methods used to monitor the risks. Mitigation can be described in aggregate manner or separately by risk type. Proprietary 11 Risk Assessment – Risk Factors (Example per Solvency II) Proprietary 12 Risk Assessment – Market Risk Interest Rate Risk Interest Rate Spread Risk Equity Risk Real Estate Risk Implied Volatility Risk (for guarantees, e.g., no lapse guarantee, ratchet, reset, etc.) FX Risk Illiquidity Risk Concentration Risk Proprietary 13 Risk Assessment – Credit Risk Credit Spread Risk Default Risk (based on in rating of investment class) Counter-party Risk (e.g., reinsurers) Proprietary 14 Risk Assessment – Business Risk Lapse Risk (e.g., policyholders’ behavior) Premium Renewal Risk (e.g., annual renewable health) Expense Risk (e.g., how fast expense can be reduced in a stressed situation) Proprietary 15 Risk Assessment – Insurance Risk Life Mortality/Morbidity Risk Annuity Mortality and Morbidity Risk Health/Auto/P&C Claim Risk Concentration Risk Catastrophe Risk Proprietary 16 Risk Assessment – Operational Risk Mostly qualitative (data security, BCP, failure of adhering to internal policy and procedure) Reputation risk Nevertheless, consider number of occurrence and severity (amount per occurrence) and if you have the data you can fit the distribution Usually, score card approach is used and a factor approach is used. Proprietary 17 Risk Assessment – Compliance Risk Mostly qualitative - failure of adhering to law and regulation, internal policy and procedure Sometimes, it is confusing who is responsible for what – ORM, compliance, and internal audit Can be quantified like operational risk Proprietary 18 Risk Reporting and Communication Disclosure of risk management structure Disclosure of the risk identification and exposure Disclosure of the assessment Disclosure of the mitigation process List of the reporting and how they are used to manage company’s business (use test) Proprietary 19 Questions and Comments Proprietary 20