Emotional Intelligence (EQ) What it is and How Can I
Strengthen this Competency?
County Leadership Conference
March 1, 2013
Angela
Flickinger
Matt
Hanson
Tedi
Winnett
Phineas Gage
A TRAGIC ACCIDENT UNCOVERS THE SECRETS
OF EMOTIONAL INTELLIGENCE (EQ)
Trajectory of the forty-three inch tamping iron
that traveled through the head of railroad foreman
Phineas Gage on September 13, 1848. The iron
removed the entire front portion of his brain.
Definition of Emotions

Emotions are….
A physiological experience which manifests
itself in neuro-muscular, respiratory,
cardiovascular, and hormonal changes including
modifications in thought and behavior.

EQ is…
Your ability to RECOGNIZE and
UNDERSTAND emotions, and your skill at
using this awareness to MANAGE yourself and
your relationships with others.
Why is EQ it Important
Has the capacity to change your
relationships at work and home
 Associated with better results in
leadership, sales, academics, marriage,
friendships and health

Emotional Intelligence (EQ)
What it is – the capacity for recognizing
our own feelings and those of others,
for motivating ourselves, and for
managing emotions well in our selves and
in our relationships
•“Being nice”
•Letting feelings
hang out”
4 Core Emotional Intelligence Skills
Identifying Emotions
Whatcha feelin’?
Identifying Emotions
Identify how do you
feel
 Identify how do
others feel
 Sense emotions in
music
 Sense emotions in art
 Detect real and fake
emotions- accuracy

Understanding Emotions
Recognizing trigger events
 Know emotions can be complex
 Emotions can transition from one to
another
 A rich emotional vocabulary can help with
identifying emotions

Core Beliefs in the Workplace
A good way to get to know your colleagues
• What makes them tick?
• Identify & prioritize core values
The role values play in our work environments
The Science of EQ – Our Brain
Emotional Hijacking
Self
Talk
Reviewing your EQ Assessment
Self Awareness: Strategies
Quit treating your feelings as good or bad
 Lean into your discomfort
 Watch yourself like a hawk
 Feel your emotions physically

Self Management: Strategies
Take control of self talk
 Clean up your sleep hygiene
 Put a mental recharge into your schedule
 Learn a valuable lesson from Everyone you
encounter

Social Awareness: Strategies
Greet people by name
 Develop a back pocket question
 Go people watching
 Don’t take notes at a meeting

Relationship Management: Strategies
When you care, show it
 Be open and be curious
 Avoid giving mixed signals
 Only get MAD on purpose

2012 Top EQ Moments

http://www.talentsmart.com/articles/TopTen-Emotional-Intelligence-Moments-of2012-1411911222-p-1.html
2013 Discovering Emotional
Intelligence workshops
Tentative Dates
May 30 – location Green Bay/Appleton area.
August 22 – location around Minocqua
Nov 15 – Lowell Hall, Madison
Thank You!