1 Martin V. Smith Decision Making • The acumen of Bud Smith was renowned. Facts, figures and projections for an empire that stretched over 200 properties and businesses were constantly swirling in his head primarily because technology had not evolved to today’s standards that are critical to decision-making. • Therefore, the MVS Center is an appropriate link to the future in his memory. 2 Purpose • Provides physical and virtual space to facilitate innovative case teaching and collaborative learning, as well as to conduct research in group decision making. • Supports integrative decision-making by utilizing the expertise of faculty members within the Martin V. Smith School of Business and Economics and CSU Channel Islands. 3 Purpose - Continued • This is the place for students, faculty, members of the local community, and businesses to study business cases, conduct research, and address complex business and social problems. • The Center can hold facilitated physical and virtual meetings such as strategic planning, focus group research, policy formulation, and other collaborative works. 4 21st Century Learning • • • • • • • • Participant-centered learning Dialogues: online and offline Facilitated by conceptual and simulation models Multimedia and multi-dimension Focus on learning/discovering, not teaching/covering Collaborative learning: Learning from each other Cross-functional integration Context-based/situation-based learning 5 Groupthink Irving L. Janis 6 Cyert, March, and Simon’s Model of Decision-Making 7 Integrative Decision-Making Teamwork Group Problem Solving Techniques/ Tools Cognitive Science Modeling/ Simulation Tools Integrative DecisionMaking Facilitation 8 Integration of Business Disciplines Strategy Ethics and Law Economics Operations Management Business Decisions Accounting/ Finance/ Investment Organizational Behavior Marketing MIS / Information Technology 9 Facilitated Meetings Public displays served as group memory Scribe Roles (Technographer) Participants Source: Adapted from http://www.grove.com/wkshp/wkshp.html 10 Team Performance Model Attention Energy Information Information Operations 11 Source: http://hp-strategies.com/images/tpm.jpg Strategic Planning Model Culture Values Mission Vision Results General Strategy Strategic Alternatives 1. 2. Organizational Profile External Environment Objectives 2-YR 5-YR … Objectives Ranked Objectives Responsible person Source: Professor William P. Cordeiro Needed Resources $$$ Time 12 Mindmapping 13 Systems Dynamics Simulation Model 14 Teamwork and GDSS Same Time Different Time Project/team rooms Shared offices Same Place Multi-media presentation systems Key-pad based voting tools Facilitated meetings using a PC Networked PCs based GDSS Different Place Screen sharing Audio/video conferencing Web-based desktop conferencing Instant messaging E-mail Shared document database Group authoring tools Discussion forum 15 Group Problem-Solving Process and TeamSpirit Generic Problem Solving Process TeamSpirit Meeting Management Tool Idea generation Idea Organization Alternative Evaluation TeamSpirit Toolbox Share information Discussion forum Structured brainstorming Brainstorming Idea consolidation Rate alternative Rank alternatives Select alternatives Multi-criteria evaluation 16 Software Tools* Software Name Description Planner Lab Decision Support System (DSS) tool TeamSpirit Group DSS tool for group problem solving Compendium Support IBIS method and Dialogue Mapping FreeMind Dimdim 4 Analytica mind mapping software Web conferencing tool DSS tool for academic use only Visio Structured diagramming tool for process, data, and object-oriented modeling Project management tool MS Project *Additional tools will be added to the MVS Center 17 Expertise • William P. Cordeiro, Ph.D., Professor of Management Interests: Strategic planning, Business case analysis • Minder Chen, Ph.D., Associate Professor of Management Info. Systems Interests: Group decision support, Virtual teams, Business process reengineering. • Priscilla Liang, Ph.D., Assistant Professor of Finance Interests: Financial and investment decision-making, Individual decision-making behavior, Corporate finance strategies, Economic policies and crisis responses 18 Expertise • J. Andrew Morris, Ph.D., Associate Professor of Management Interests: The impact of emotional intelligence on group and individual decision-making, Socio-biological foundations for cooperative decision-making strategies in Prisoner's Dilemma problems • Dennis D. Muraoka, Ph.D., Professor of Economics Interests: Natural resource and environmental economics, Zoos and aquariums • Claudio Paiva, Ph.D., Associate Professor of Economics Interests: Macroeconomic policy, Empirical studies of macroeconomic performance, International economics 19 Expertise • J. Goosby Smith, Ph.D., Associate Professor of Management Interests: Diversity education and management, Sports team leadership, Ethical decision-making • Paul Rivera, Ph.D., Associate Professor of Economics Interests: Labor migration, Rural and household economics, Political economy, International economics • Sung Won Sohn, Ph.D., Martin V. Smith Endowed Professor of Economics Interests: Economic forecasting and policy • Ashish Vaidya, Ph.D., Professor of Economics Interests: Strategic Planning, Global Business Strategy, Leadership 20 21