Creating and working within synergistic partnerships Anna Gail L. Caunca Gregory Hamluk WHO ARE WE? Objectives • Examine some of the soft skills for working in synergistic partnerships with youth volunteers, field unit departments/staff/volunteers, regional groupings, and NHQ/National Youth Council • Share best practices of youth volunteer-youth advisor partnerships Objectives • Gain skills to better manage your roles and time resources • Develop ideas to create a selfdevelopment plan Agenda • • • • Self-Awareness & Self-Management Youth Volunteer Management Partnership Management Closing What are the skills of a Youth Advisor? Personal Skill Development What are the top 3 areas where you need to develop your skills? What resources do you have available to you to help you in these areas? Activity Leaning In Debrief Is your current relationship with your Youth volunteers 100% / 100%? As a Youth Advisor, what does it take to really “lean in” to your partners: – Youth volunteers? – Other Field Unit Departments? – Other Chapters, Blood Regions, and Stations? Levels of Attention Level 1 – Self Level 2 – Other Level 3 – Global Activity Partner up with someone in the room who you do not know. Spread out so that you have a bit of room between you and the next pair. Decide who will be Person A and who will be Person B Debrief What did you notice as you were doing the activity? How easy was it to stay focused on the “other” across from you and not on Self? How does this relate to partnering with – Youth Volunteers – Other Departments – Other Chapters, Blood Regions, and Stations Break Youth Volunteer Management Group Activity – 15 minutes • In small groups, identify what your youth volunteer needs are: • What do they need to feel ownership of their programs? • What needs do they have to feel empowered? • Can you identify categories or groups for these needs? Youth Empowerment Model J. Ungerleider, A. DiBenedetto (1997) • Emotional Nurturance • Intellectual Challenge • Shared Power Directing vs. Partnering What’s the difference? How do we work within youth partnerships? How can we foster an environment for shared leadership? Youth Executive Board • Pre-term and post-term analysis • Self-reflection letters • Being a “senior” youth leader Collaborative Strategies • Develop meeting agendas, objectives, strategic goals • Hold a retreat • Hold each other accountable • Share information • Understand your needs and their needs • Learn to let go! • Your PDP goals or youth volunteer goals? Break Partnership Management Understanding the goals and needs • Organizational level • Regional Level • Field Unit / Department level Partnership Management Organizational Level -- Gail's Priorities • Bring Biomedical Services operations into compliance with the FDA • Achieve financial stability • Increase donations • Revitalize our brand • Overhaul IT • Improve teamwork Strategies Case Discussions 1. Increase donations 2. Revitalize our brand 3. Improve teamwork Increase donations Strategies in partnering • Marketing – Facebook, Twitter – Dance-a-thon, Bowling; using media/technology to stay in touch to promote fundraiser • Department-to-Department – working with H&S – revenue generation for the program • Garage Sale – Donations and proceeds; Youth collected and staffed; allocated dollars to Youth programs • Specific Programs where Youth can fundraise for (e.g., Operation Warm the Homeless, etc.) • Incorporate event oriented fundraisers with other forms of fundraising. Revitalize the Brand - Increase visibility Youth volunteers as brand champions: Using Social Media outlets Getting the story out of what we are doing and what Youth are doing Products: – Make them “cool” – Flip-flops, t-shirts, items with “youth appeal” Youth as internal champions with other audiences (groups they belong to already) Improve Team Work Improving Team Work (Interdepartmental) Retreat with Youth Email lists and ways to communicate so that the message gets to youth members Courses and Teambuilding – opportunities to work together Open communication, have an identify for the program, role clarification, lines of communications open; knowing what other departments needs are Working closely with other departments Youth newsletter (with donation envelope) Crossmarketing with newsletters and with other departments Improve Team Work Diversifying volunteer pool Knowledge of local community Representative of larger community Leverage their web and pockets of the communities that Youth are connected to Regional / Field Unit Level Understanding the needs of the region / other departments within your field unit Field unit - Organizational plan - Field unit strategic plan Department - Resources (volunteer), infrastructure (policies) Program - Funding, marketing, space/location Closing Questions? Contact Information Anna Gail L. Caunca – CauncaA@usa.redcross.org Gregory Hamluk – HamlukG@usa.redcross.org