8th October 2013
How to Workforce Plan
Joy Simpson
Health Education East Midlands
(Nottinghamshire)
Sheila Hawkins
Health Education East Midlands
(Leicestershire and Rutland)
“ If you always do what you’ve always done,
you’ll always get what you’ve always had.”
Mark Twain
The LHC Workforce Teams
-what do they do?
Why workforce plan?
• Current and future direction for service that can
impact on workforce
• Inform current and future East Midlands education
and training commissions to meet patient and
service need
• Supply and demand - recruitment / retention
• Efficiency and cost savings
• Future focused- opportunities
• Three examples of workforce planning
methodologies used by the LHC Workforce
Teams across the East Midlands
(there are many more…….)
Skills for Health Model
The Six Steps Methodology offers:
• A systematic practical approach that supports the
delivery of quality patient care, productivity and
efficiency
• Assurance that workforce planning decisions taken are
sustainable and realistic
• A scalable approach, from small ward-based plans to
large organisations
• A joined-up approach with social care, where the same
approach has been adopted.
http://www.skillsforhealth.org.uk/workforce-planning/six-steps-workforce-planning-methodology
The Six Steps:
•
•
•
•
•
Step 1: Defining the plan
Step 2: Mapping service change
Step 3: Defining the required workforce
Step 4: Understanding workforce availability
Step 5: Planning to deliver the required
workforce
• Step 6: Implement, monitoring and refresh.
http://www.skillsforhealth.org.uk/workforce-planning/six-steps-workforce-planning-methodology/
The Population Centric™ approach
(Acknowledgement and thanks to Prospect Business Consulting Ltd for use of their
slides and diagrams)
Functional Mapping
• Designing workforce by patient pathway rather
than professional group
• Identify all the functions/tasks needed to deliver
a pathway from the patient’s perspective
• Identify skill levels needed to deliver each
function
• Shows what kind of workforce needed, identifies
competences and can be used to develop job
descriptions and/or costings for service
Functions and skill levels stages 4+5
Functional Mapping
• Works well when pathway is delivered across
several agencies and professions
• Needs good clinical engagement
• Supports service re-design and management of
change
• Specifies requirements for education
• Doesn’t create neat numbers for commissioning
education places
What’s the shape of your workforce?
Current workforce
Need current workforce data & demography to consider future need
• Supply & demand
• Age profiles
• Recruitment
• Training
• Retention
• Absence rates
• Labour market intelligence
Defining the future workforce
• Gather intelligence (meetings/ workshops/ templates)
• Develop options for the future workforce:
• Roles (& working differently)
• Numbers,
• Costs!
• Can identify minimum requirements in terms of the level
of competence, or professional role or location
• Scenario building – business cases options (workforce
planning methodologies support this)
What is needed in the skills and
knowledge ‘pot’?
• Expert / Specialist
• Intermediate
• Support / QCF
The HR Reality Check
Retaining
People
Getting
People
Losing
People
Reengineering
Recruitment
Retirement
Reward
Remuneration
Relevance
Risk
Resources
Results
Responsibility
Re-deployment
Re-training
Refresh
Return
Redundancy
Bosma / Bond 2002
Workforce plans build capacity & capability
• Training
• Education commissioning
• Leadership development
• Recruitment and retention
• Talent management
• Re-deployment
• Succession planning
• Engagement – staff/patients/
clients/users
• Communications
LHC Workforce Development Plan Process
1. Reflect
on
last year
2. Engagement/
gather information
8. EMLETB
Education and Training
Commissioning Events
and Agreement
3. 1st draft
Workforce
Plan
4. Confirm
and
challenge
7. Submission
to EMLETB
6. Final draft/
ratification
5. 2nd draft
Workforce Plan
LHC Workforce Lead Contacts
•
Derbyshire (jackie.hewlett-davies2@nhs.net) 01332 258180
•
LLR (Richard Ansell (r.ansell@nhs.net) 0116 258 3803
•
Lincolnshire (helen.smith2@nhs.net) 01522 580980
•
Northamptonshire (kadcock@nhs.net) 01327 708184
•
Nottinghamshire (jackie.brocklehurst@nhs.net) 01623 848888
• What’s hot around workforce planning in
terms of the business and service
provision for you?
• What experiences do you have with
workforce planning?
• LHC Workforce Teams can help you!