Closing Remarks
Derek Titterington – Asia Pacific Sales Director, TeamMate
Agenda
• TeamMate: the 10-year view
• Data Analytics
• Wrap Up & Next Year’s Forum…
5 Years of Increased Commitment
TeamMate joined Wolters Kluwer in November 2007
• Our global staff has more than tripled
• Our number of users has doubled
In the last 12 months:
• 39% increase in Support Staffing
• 28% increase in Development & QA Staffing
• Our development and support budget has increased 72% in the last 2 years
TeamMate 5 Years with WK
TeamMate was acquired by Wolters Kluwer in November 2007
2007
• 39 Staff
• 1,200 Clients
• 2 dedicated trainers
• No content
2012
• 150 Staff
• 2,200 Clients
• 22 dedicated trainers
• Over 10,000 audit steps, risks and
controls
The Next 5 Years: Growing Investments
• Continuous improvement in product
and service quality
• The release of TeamMate CM
• The release of TeamMate NextGen
• Additional content
• Continued commitment to Innovation
• Continued global expansion (help
desks, local language support)
• Expansion into key adjacencies
Polling Slide #1: Investment Priorities
In which of the following areas would you most like to see
increased investment applied?
1. Continued Content expansion
(including Risk and Control Libraries)
2. Continued Development of functionality for
tablets and smart phones
3. Continued enhancement of our end-user
support infrastructure
4. Acceleration of a complete web-based system
(Next Gen)
5. Adding additional features to TeamMate EWP
6. Adding increased reporting functionality
to TeamCentral
21%
19%
18%
16%
15%
11%
1
2
3
4
5
6
Polling Slide #2
Of the following: with which function do you spend the most
time?
1.
2.
3.
4.
5.
6.
IT
Finance & Admin
Risk
Compliance
Legal
Audit Committee
35%
33%
13%
10%
7%
2%
1
2
3
4
5
6
Data Mining/Analytics Survey
• Survey conducted in September 2012
• Over 800 responses
• Survey established a baseline and confirms
– The use of data mining is top-of-mind for most
audit departments
– Most IA groups still in initial maturity stages
Data analytics has risen to #1 tool for expected
increase
Over the next two years we expect our use of each of
the following technology tools to:
262
330
396
546
475
408
22
512
Decrease
Stay the
same
Increase
285
Mobile devices (e.g.,
smart phones)
15
Continuous Controls
Monitoring tool
408
14
Automated Issue
Tracking/Follow-up tool
542
394
11
Data Analytics (e.g.,
ACL, Idea)
Electronic Work
Papers
332
267
17
Audit and Resource
scheduling tool
477
10
Risk Assessment tool
10
TeamMate Technology Maturity Model
Drill-down dashboards
of all key audit activity
Quality assessment tool
Automated sharing of
audit programs and files
Continuous controls
testing and monitoring
Intranet for audit knowledge
sharing, training, and access
to tools
Highly skilled data team
Use
of
technology a core
Expanded technical
Custom data mining / data
competency
training for staff
analytics
Standalone automated
Expanded suite of data tools
Automated work papers
testing routines, e.g. fraud
Online training programs available
Data retrieval used on most audits
on demand
Reusable programs and checklists
Fully integrated audit management
Access
to
external
risk
and
Risk
assessment
tools
Initial use of CAATs
system
control databases
Issues availability, tracking
Audit scheduling tool
Technology specialist(s)
updating by management
Continuous risk assessment
Files, etc., in electronic format
Initial ad hoc data mining
Formal technology strategy
The Baseline for Data Mining Data Analytics
When asked to indicate their level of maturity in their use of data mining and
analytics, using the TeamMate Maturity Model categories:
• Half of respondents position themselves in the Initial stage of maturity
• A third classify themselves as Adequate
• Only 17 organizations (2%) say they have achieved an Optimized level of maturity
TeamMate Maturity Model
with Respondents Data Mining Maturity
Key Insight:
there appears
to be
significant
opportunities
for many
internal audit
organization's
to gain value
through
maturing the
level of their
use of data
mining
Uses of Data Mining Data Analytics
When asked which technology tools they expect to use to a greater extent
over the next two years, survey respondents pointed to data analytics as the
#1 tool they expect to increase their use of
• Risk assessment tools, which had been #1 in the 2011 survey, moved to #2
• Issues tracking tools moved from #2 to #3
Key Insight: this data reflects a priority on data tools, which can
lead to a focus on applying data mining to risk assessments
Polling Slide #3
Where would you like to have the AP 2013 User Forum?
1.
2.
3.
4.
5.
6.
7.
Bangkok
Singapore
Kuala Lumpur
Manila
Hong Kong
Bali
Phuket
End of Support for TeamMate Version XX
1. The table below shows the actual end of help desk support dates
2.
3.
4.
5.
6.
7.
8.2.2
9.0.x
9.1.x
10.0.x
10.1.x
10.2.x
End of Life
31 December 2012 (extended from 31 August 2012)
30 September 2013
31 July 2014
28 Feb 2015
31 July 2015
8. In addition you should be aware that R10.3 (Q1 2013) will NOT be compatible with either IE7 or
Office 2003