Caring, safe and excellent TLAP – Personalisation in Health and Care Conference Trudy Reynolds Oxford Health NHS Foundation Trust Caring, safe and excellent Oxfordshire • Community MH Foundation Trust • 5 community Hospitals • In-depth PHB site – offering people eligible for NHS Continuing Healthcare a PHB • Number of joint health and social care funded packages Caring, safe and excellent Background to Joint Funded Health and Social Care • Section 75 for more than 10 years • Pooled budgets for mental health, physical disability LD, and older people • Approximately 450 people receiving joint funded packages of care • Processes can be complicated and not easy for people to understand. Caring, safe and excellent Joint Funded Packages • Primary social care need but some health needs • Self-funded care plus healthcare funding • Social care funding plus healthcare funding • 5 levels of delegated healthcare tasks • Health funding only available for level 3 & 4 delegated healthcare tasks Caring, safe and excellent What have we done so far ? • 50 PHBs for people eligible for CHC funding • Joint external provider contracts • Review Delegated Healthcare Task list • Piloting a new model for training PAs • Simplification of budget setting tools towards a more holistic offer • Piloting model for support planning Caring, safe and excellent What Next ? • • • • • Joined up more holistic ‘offer’ Workforce – internal/external Simplified budget setting Accessible/timely training for PAs Joined up approach to reviewing the framework • Information and data Caring, safe and excellent Conclusion • Strong Government and local commitment to this agenda • Great opportunities to improve outcomes for individuals and achieve better value for money • Next challenge is how to roll out at scale in a sustainable way without large scale organisational change. Caring, safe and excellent Delegated Healthcare Tasks • NHS funding available • Assessment by HCP / SW identifies the healthcare tasks • Tasks are allocated a specific number of hours / minutes of time per day / week • Funding is applied based on the hourly rate for care agency / personal assistant and given as part of the personal budget • Health funding can increase or decrease depending on individual’s needs Caring, safe and excellent Training Protocols Level 1 & 2 • Carer / PA receives theoretical and practical training from their employer (i.e. care agency), Support with Confidence programme or an appropriate healthcare professional • Examples of Level 1 & 2 Tasks include: - emptying and changing catheter bags - basic moving & handling, including use of hoists - assistance of getting up and putting to bed - application of prescribed creams / lotions Caring, safe and excellent Training Protocols Level 3 & 4 • Carer / PA receives training from an appropriate Healthcare Professional i.e. DN, Staff nurse/ hospital clinician, Community Physiotherapist, Shared care nurse trainer • Where possible, training should be part of the discharge process when clients are in hospital • Under no circumstances may these procedures be carried out without the appropriate training and signing off by a Healthcare Professional • Examples include: Complex moving and handling, Administration of oxygen, suction via tracheostomy