«The Transportation Service Provider (TSP) has a big part in making our costumer successful» Partner Solution AS - Your Global Support Partner Solution AS - Your Global Support January 1st 2015; Partner Solution AS takes over Itella’s regional Offices, and the Air & Sea department together with the entire staff, agents and costumers. Partner Solution AS - Your Global Support Vision ü PS- Your global Logistics support by people with local know-how Mission ü PS will always pay full attention to customer requirements ü PS Control Towers meet expectations with maximum flexibility and quality ü PS non-centralized business and local know-how set up gives non- competitive focus from all networks to invite the best Partner Solution AS - Your Global Support ü ü ü ü ü ü ü ü HQ in Vestby & 5 OP support centers 9200 m2 Warehousing & Terminal facilities ü 4700 m2 Vestby ü 2800 m2 Oslo port ü 1700 m2 Bergen 15000 pallet space Bonded warehouse Tailor made service & strategic locations Long term business view & relationship Open book dialog with all Partners 2014 turnover 65mNOK Partner Solution AS - Your Global Support The Global support specialist center: Partner Solution AS Div. Vestby-HQ support@partnersolution.no NO Business ID: 992 722 835 Web: www.partnersolution.no Verpetveien 2 N-1540 VESTBY NORWAY Partner Solution AS Div. Air & Sea air@partnersolution.no sea@partnersolution.no Verpetveien 2 1540 Vestby NORWAY Partner Solution AS Div. Bergen bergen@partnersolution.no Lønningsvegen 2 N- 5258 BLOMSTERDALEN NORWAY Partner Solution AS Div. Stavanger stavanger@partnersolution.no Bekhuskaien 1 N- 4014 STAVANGER NORWAY Partner Solution AS Div. Gardermoen invoice@partnersolution.no Balder Allè 2 N- 2060 Gardermoen NORWAY Partner Solution AS Div. Oslo, Skur 89 kongshavn@partnersolution.no Kongshavnveien 27 N- 0193 OSLO NORWAY Partner Solution AS - Your Global Support PS Building Blocks: OCM (Origin Cargo Management ) ü Buyer Consolidation ü Vendor Management ü Origin Cargo Freight Destination Visibility Management Management ü ü Air ü Cross docking ü Ocean ü Direct to end-user ü Road ü Warehousing ü Rail ü Local collection ü Contract Logistics Management & distribution Follow up supplier Management ü Purchase Order Management ü Event Milestone Management Partner Solution AS - Your Global Support Carrier I Customer o o o o o o Planning Production Sales Forecast Marketing Research and Development Public Relations The PS flow in the Support center o o o o o o o Planning Optimizing Monitoring Controlling Reporting Execution Developer Carrier II Carrier III Truck I Truck II Warehouse I Warehouse II Airline I Information Contract Airline II Airline III Partner Solution AS - Your Global Support PS Core Ingrediences: Standard Operating Procedures Operational Account Managers Web- Net (IT tool) Timing of activities Update events Event database Management by Latest / Earliest shipment date or by DC due date Taking action on exceptions before they occur with various participants in the supply chain Visualizes and manages the various supply chain events and milestones Report on exceptions to customer Tool for exception monitoring and management Main contacts Stipulates how to communicate with vendors Specifies the booking process Consolidation procedures and rules (equipment usage, min. utilization, DC stowage inside container) The shipped on board process, doc. process, FCR or B/L Customs and destination info Responsible to deliver the service level that has been agreed Reporting and KPI‘s Continuous development Performance reviews Freight- , Warehouse- and all level of cargo control KPI tool, both ad hoc and historical Tracking and tracing down to order, item or even SKU level. Partner Solution AS - Your Global Support Partner Solution AS Div. Vestby-HQ support@partnersolution.no Business ID: NO992 722 835 Web: www.partnersolution.no Verpetveien 2 N-1540 VESTBY NORWAY Partner Solution AS Div. Air & Sea air@partnersolution.no sea@partnersolution.no Verpetveien 2 N-1540 VESTBY NORWAY Partner Solution AS Div. Bergen bergen@partnersolution.no Lønningsvegen 2 N- 5258 BLOMSTERDALEN NORWAY Partner Solution AS Div. Stavanger stavanger@partnersolution.no Bekhuskaien 1 N- 4014 STAVANGER NORWAY Partner Solution AS Div. Oslo, Skur 89 kongshavn@partnersolution.no Kongshavnveien 27 N- 0193 OSLO NORWAY Partner Solution AS Div. Gardermoen support@partnersolution.no invoice@partnersolution.no Balder Allè 2 N- 2060 Gardermoen NORWAY Partner Solution AS - Your Global Support Partner Solution AS Div. PS In-house ü ü ü ü ü ü OAM (Operational Account Manager) Partner Solution In-house Dedicated resource solution responsible for correct and effective routines and processes with including reconciliation of accounts, documents, control Shipments and report preparation. Full control, attention and back up Adoption of the best practice & Process review Developing the next step Partner Solution AS - Your Global Support Partner Solution AS Div. Stavanger Partner Solution AS Div. Bergen Partner Solution AS - Your Global Support Partner Solution AS Div. Vestby Partner Solution AS Div. Skur89, Oslo Partner Solution AS - Your Global Support Partner Solution AS Div. OSL Gardermoen / Air & Sea Partner Solution AS - Your Global Support Next step in to the future (2015-2018 strategy) ü Long term agentpartner -world wide -on all products. ü Quality Policy; Code of conduct, ISO 9001, 14001 ü It- focus, PS-apps and cost reduction tools ü Partner solution at: ü Gothenburg Distribution center of Scandinavia Partner Solution AS - Your Global Support ü Dedicated solution and operational teams with one contact point to the market ü OAM (Operational Account Manager) = one point of entry ü Full attention to the local request and inquiries ü Better service and greater control at a lower cost, through dedicated solutions and operations ü Less overhead give greater margins ü Adoption of best practice & Process reviews Partner Solution AS - Your Global Support Your with focus on the north…