Process-centric

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Alfresco Solutions

Introducing

Alfresco Workdesk

Streamline your document-centric business processes.

Build repeatable solutions

John Powell Founder Alfresco

Alfresco streamlines

business-critical

document processes

loan origination insurance claims customer invoices legal contracts government records employee forms financial reporting rich media publishing

Is your business-critical content challenge

Process-centric?

Process efficiency

Cost savings

Customer satisfaction

Compliance

Collaboration-centric?

Organizational productivity

Business agility

Time-to-market

Compliance

Process-centric

Process your document queue, access case files, audit. Defined.

Collaboration-centric

Browse, search, collaborate, organize, share, retain. Ad-hoc.

The Content Management Landscape

• Custom content apps

• Content services

Enterprise

Content

Platform

• Integrated with ERP, CRM

• Records retention

• Imaging/archiving

• Process-centric

Transactional

Content &

Workflow

Content

Collaboration &

Intranets

• Document management

• Search, organize

• Sharing

• Mobile access

• Web experiences

• Channel optimization

• Digital asset management

• Archiving

Web

Content

(WCM)

The Content Management Landscape

• Custom content apps

• Content services

Alfresco platform

Alfresco

Workdesk

• Integrated with ERP, CRM

• Records retention

• Imaging/archiving

• Process-centric

• Case Management

Alfresco

Share

• Document management

• Search, organize

• Sharing

• Mobile access

• Web experiences

• Channel optimization

• Digital asset management

• Archiving

Web

Content

(WCM)

Alfresco Workdesk use cases

Top 5 Global Internet Company

Uses Alfresco Workdesk for deal document management for their global M&A business.

US Power Plant

Uses Alfresco Workdesk to manage the document workflow for large projects.

Swiss Insurance Company

Uses Alfresco Workdesk to process insurance claims and automate their mailroom operations.

Global Investment Banking of

Top 5 Intl. Bank

Uses Alfresco Workdesk for deal management with 3,000 users in

50+ countries.

Process Outsourcer for German

Savings Banks

Uses Alfresco Workdesk to automate hundreds of processes to reduce costs.

Largest German Savings Bank

Uses Alfresco Workdesk to manage credit files easily on any web browser, pulled from a legacy

ECM environment.

The Alfresco Workdesk difference

Business Role Management

Who you are and your business role determines what application, content, and actions you see.

Dynamic Folders & Views

Folders and actions are dynamic, determined by your role in the process. 1 document can live in many views.

Configuration over Coding

Alfresco Workdesk is designed to be configured to your specific business needs and processes.

Business Roles & Dynamic Views

Standard Alfresco One web & mobile views

Alfresco Workdesk enables you to see the right content , at the right time , based on your role.

Alfresco

Content Repository

HR

Finance

Legal

Delivered anywhere you need

In any web browser no client install

Drag & Drop, inline editing

Focus on usability (508 compliance)

Add-on for advanced editing

In your Office application

Never leave your Office application

Direct access to content & metadata

Perform actions from MS-Office & other apps

On your iPad and iPhone

App for iOS devices

Smooth Migration:

Old Client/Server to Web/Cloud

Legacy

Business Application

Legacy

ECM Repository

11

Data Migration

Phased over months

To Cloud or On Premise

August 8, 2012

Global Drugs Company uses Workdesk

Drug Compliance

Global Drugs company uses WorkDesk

Drug Search

Alfresco Workdesk Summary

Streamlines document-centric business processes for:

Process efficiency

Cost savings

Customer or employee satisfaction

Process compliance

Process your documents, access case files, have an audit trail

Faster time-to-value by focusing on configuration over coding

Delivered in a browser, on the desktop or on mobile devices

Common Alfresco infrastructure for multiple content use cases

What is

your

process-centric content challenge?

alfresco.com

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