Presentation – Week 1

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Make-my-Dream.com

Team: Al-Hassan Hleileh | Elika Mahdavi | Manh Hung Le | Meghbartma Gautam

Mentors: Ethan Kurzweil | Alan Chiu

What’s the big idea?

• How do we revolutionize travel in a hyper competitive space (conc on EM)

• Why’s booking such a pain – so many websites, too many deals, not sure, unreliable

• What do consumers want: great offers, as well as rich and meaningful experiences, and social connection in travel. Through technology and a focus on the untapped middle east market, we are launching a game changing technology

• Makemydream.com, from booking your flights, hotels, flashsales, group-discounts, to sharing you experiences through instant messaging, photo sharing and uploading, as well as memory slides when you are done, which can be shared publicly or privately

• Make my dream – will realize user dreams and etch them in history

Market Sizing

$ 51.25 Billion

$ 10.26-12.81 Billion

The Middle East experienced the world’s highest regional average annual tourism growth rate;

9.6% YOY; 60.3m arrivals, with $850 average spend (2010) latest number I could find. The total size of the market is $51.255billion.

However online bookings are currently a fraction of that with estimates of 20-25% of travel occurring online, which comes to US$10.26-$12.81billion.

Endogenous shocks in SR will curtail growth this year, but positive LR outlook

Archetypes

1) Young and Single:

Elmira Shans

* Grew up in Dubai

* Currently in London for graduate school)

* Travels ~ 1 every 3 months (Europe, Middle East, North America)

* Travels in groups with friends-publicizes travel

2) Young and Married:

Asal + Hubby

* Grew up in Toronto, parents live in Middle East

* Went to school in Chicago

* Travels ~1 every 4 months (Asia, South America, Europe)

* Travels with her husband and blogs about her experiences

Hotels

Airlines

Events (Festivals)

Car rentals

Promotion companies

Deal listings

State Tourism

Travel agents

Conventions (CES)

Business Schools

(Study groups)

Product Dev

A/B testing

Relationship with hotels; airlines; car rentals

Sourcing deals

Acquisition, retain customers

Market understanding

Best in class product

Relationship with partners

Human Capital

Lowest price

Best inventory

Convenient

Experiential UI

Social Validation

Create a Community

Multiple options

Best Actionable deals

Relevant locations

Trusted relationships

Successful partnerships

Brand awareness/ identification

Pilots

Cross pollination

Events (Parties!)

Web and mail

Advertising

Social Media

Word of Mouth

Referrals

Customer call centers

Magazines

Young and the affluent

High Disposable incomes

Willing to explore

Young and single

Divergent origins, same destinations

Social media savvy

Young couples

Trendsetting behavior

Young families

Best education for kids

Cultural experience

Trendy destinations

Human Capital

Product Development

Advertising costs

Maintaining relationships

Refunds

Percentage of booking costs

Percentage of hotel/package (s)

Advertising revenues

Event of the month

Exclusive partnership with events

Sales Pipeline

We currently have a sales pipeline of over

$160,000, which we hope to capture entirely once our technology is launched.

Our pass / fail signal is if we fail to continue organically (without agency push), for people to book online.

Product Development Plan

Ground Rules

We are working with Dummy data

We are working such that the happy path use case goes through

This means that we are not stopping and throwing catch blocks to catch errors

Our mantra is iterate, iterate, iterate

So we need to get something out, this need not be perfect

We are working with LEAN model – this means extreme agile and not waterfall

I encourage us to have 2 channels of thought

1. What can be implemented right away

2. What can be a vision for the long term

This needs to be done fast and done right (approximately)

We will learn and work on this together

And MOST importantly Communicate, Communicate, Communicate

Over e-mail, calls. We will sync everyday, even if it is for 15 mins

Redirected from anywhere

Feature Set

Travel alert on app

• Home page

• A blurb on what we do

• A 10 second pitch

• Email signup

• F connect

• Highlighted deals

• Timing of deals

• Adventure trips

• Custom itinerary

• Group deals

• Go where your friends go!

• Search for hotels

• Search for deals

• Filters applicable

• Search for reviews

• Search for advents

(adventure deals)

• Reviews by the community

• 1st person reviews

• Reliable and brief

• Pitfalls and Pleasures

(Avoid) (Go-to)

• Book the deal

• Cash on delivery

(initially)

• Share the deal (f/t)

• Send the itinerary to friends

• Share experience

(f/flickr)

• Photos and updates

(w00t)

• Reviews and recommendations

Feature Set

This is not a wireframe. It is a list of the features in priority order

Normal Database/search

Adventure events sorted by location and interest

Flash sales and packages

Search for tickets/destinations

Social Sharing

Share Deals on Facebook

Community Reviews

Group It*

Adventure events/events

These are specific events and adventure deals. Store them in a database. The fields are

1. ID

2. Type – Adventure or Events

3. Country

4. Price

5. Rating

6. Review (free text storage)

These should be sortable by all the fields. Use filters to enable sorting.

Sorting is a priority 2 feature

GROUP IT COMMUNITY TALK TO US

SEARCH FLASH SALES

TICKER

WHAT PEOPLE ARE DOING ON THE SITE

ADVENTURE EVENTS

Flash Sales

These are specific sales and package deals. A variety of things can prompt this. Some of them include – introduction of a new airline, special last minute deals in hotels, going out of business deals. As always, Store them in a database. The fields are

1. ID

2. Type – Stand alone or package deals – Stand alone means only one deal on airplanes/hotels. Package includes two or more (rental car deals for example)

3. Country

4. Price

5. Rating

6. Review (free text storage)

7. Keep a blurb to denote what sort of a deal this is. Plane for airplane, Hotel for hotel deals and a gift pack for package deals

These should be sortable by all the fields. Use filters to enable sorting.

Sorting is a priority 2 feature

Search

Standard search architecture for booking flights. The code is open source and has been shared with you in another mail. All we need to do is to implement that and make it look pretty.

Share deals on FB

This is pretty standard. So after booking, you should be able to share deals on FB/twitter and within the site as well. All that needs to be done is to implement a share button snippet from

FB

Currently the payment system is a dummy system. We will not hook into anything yet except store contact details of the person making the bookings.

Community reviews

Any community member can write reviews on any of our deals/sales/destinations. There is plenty of code lying around on the internet for this. Just take and tweak 

This will later be refined to a person only being able to write reviews for a place that this person has visited. (Priority 2)

Group It

This is our key differentiator. So I want us to implement this perfectly.

Concept –

If I book a deal, my friend also wants to book that deal. I will share that deal and he will book the same deal.

Implementation –

The deal that a person books should be shared. Another community member will look at that deal and book the same deal. If the deal is different in any feature (not the same airline, not the same hotel) then the person will be notified. Even if there is a difference in the prices of the bookings, the person must be notified. If there is no difference, the same booking must go through. So there must be a way to store the operations of a booking. Since, at this moment this involves just hotels and airlines, this operation will only involve storing these 2 data points in the database.

Since we are working with Dummy Data, the complex use cases that must have occurred to all of you will not be surfacing.

I cannot stress enough how this is central to our business idea. Implement this as a Priority 1 feature

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