Should We Believe the Hype? Stephen Fast Lead, Cyber Innovation Strategy Cyber Innovation Division Applied Research Laboratory The Pennsylvania State University saf8@psu.edu Backdrop • Much discussion and hype – Real danger or paranoia – Follow the money • Vulnerability in antivirus software • “Worry-free experience”: Director of Cyber Security Technology and Initiatives, Intel Corporation • The customer is always right PC trends • • • • • • • Capability ↗ Complexity ↗ Vulnerability ↗ Attacks ↗ HW costs ↗ Exploits ↘? PCs have become more complex, more costly, expensive with unimproved security→ opportunity for mobile devices Trends • Smart phones outsold PCs beginning in Q4 2010 • Smart phones, tablets, mobile devices + cloud = more utility and advantage for most customer applications • Strong brand loyalty (84% Apple, 60% Android) • Battery longevity #1 customer complaint Can the promise be fulfilled? • Consumers prefer convenience over security – 32% believe smartphone is secure, 21% believe secure enough to make a purchase • Mobile device attacks increasing • Publicity war about threat • Are we going to make the same mistake we made for PCs for mobile? Stakeholders • Consumers – 38% use mobile for payments, 18% for banking – Fast adoption of mobile credit card readers (1000% growth) – Low adoption of security protection adoption for mobile devices – Pervasive belief mobile devices are more secure than PCs • Lacking awareness • Low personal experience (except marketing) – $0 liability protection for credit cards Stakeholders • Banks – $0 liability protection for credit cards → its really the credit card companies and vendors problem – Financial loss and liability • Business – Mostly driven by sensitive data leaks and business IP concerns – Primary drivers • Early adopters of BYOD driven by productivity gains and competitiveness • Others will segregate, control or deny devices • Competition will decide Reasons for pessimism • Financial incentives for carriers (managers of the devices) – Short duration support – Infrequent updates – Renew every two • Limited resources – Battery – Bandwidth • May drive knowledgeable consumers to jailbreak devices – Large malware exploit concern • Some researchers believe mobile device security is significantly behind PC Reasons for Optimism • Devices built with understanding of previous security issues • Wide adoption for IT cost savings • Productivity promise for adopters of BYOD • Financial sector to meet consumer and business demand • Stabilization of iOS and Android OS • Growing awareness Conclusions • Unclear whether security within technological reach – If so, it requires serious commitment • Align incentives • Identify market proponents willing to invest – Vested interest in outcome – Compelling business case – Proponent may not b e obvious