Exchange Server
2010 SP2 Training
Best New Features in
Exchange 2010 SP2
Exchange Server 2010 SP2 Training
Instructor: J. Peter Bruzzese
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
A Modest Bio of Your Instructor
 J. Peter Bruzzese: Microsoft MVP for Exchange with current
certification acronyms including the following:
• Triple-MCSE (MCSE for NT 4.0/2000/2003)
• MCITP: Enterprise Messaging (2007 and 2010)
• MCTS for SharePoint Server
• A+, Network+, iNet+
• CIW, CNA, CCNA… and others
 I’m a Microsoft Certified Trainer, a technical author with over a
dozen books sold internationally to my credit, and a technical
speaker for conferences like TechMentor, TechEd, Connections
and others
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
The Extended Exchange Bio
 Exchange is my passion!
• I’ve been working with and teaching Exchange for
10+ years
• Exchange Instructor for many years with a variety of
different training agencies and private corporations
• Contributed to Exchange 2007 Administrator’s
Companion (Microsoft Press)
• Wrote “Exchange 2007 SP1: How-To” by Sams
(Pearson)
• Author of Exclusively Exchange column for Realtime
and founder of the site www.exclusivelyexchange.com
• Participated in the Microsoft TAP program for
Exchange 2010, for Exchange 2010 SP2 and for E15
• Speaker for TechMentor, TechEd
• Journalist for InfoWorld (Enterprise Windows column)
Photo: Visiting Microsoft
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
Best New Features
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The Hybrid Configuration Wizard
Address Book Policies
Outlook Web App Mini
Cross Site Silent OWA Redirection
New Method for Enabling the Mailbox Replication Service
Disabling Outlook Mailbox Auto-Mapping
Multi-Valued Custom Attributes
Litigation Hold Adjustment
The Hybrid
Configuration Wizard
Exchange Server 2010 SP2 Training
Instructor: J. Peter Bruzzese
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
The Purpose of a Hybrid Deployment of Exchange
 Most folks are used to either an on-premises
deployment or a cloud-only deployment and
even if they have a mixture of the two they
don’t consider managing them through the
same tools by any means
 Exchange 2010 combined with a cloud-based
solution like Office 365 offers an opportunity to
manage both through a single set of tools
 You may want a hybrid deployment for a variety
of practical reasons
• Cost
• Management
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
The Hybrid Configuration Wizard
 The current set of instructions for Exchange 2010 SP1 is about
50 manual steps (according to the Exchange Team)
• Everything from configuring single sign on to configuring
federated delegation
 The new Hybrid Configuration Wizard Takes the former 50 step
process and makes it a wizard that requires a few clicks and
some information to automate the process
• It sounds easy but it isn’t… planning is the key
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
The Hybrid Configuration Wizard (cont.)
 The wizard will verify the following:
• Both on-premises and Office 365 meet the prereqs
• Establishes the on-premises federation trust
• Creates organization relationships
• Configures free/busy calendar sharing, message tracking and
MailTips
• Configures secure mail flow between the two
• Enables archiving support
Address Book Policies
(ABPs)
Exchange Server 2010 SP2 Training
Instructor: J. Peter Bruzzese
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
Control Over the Global Address List View
 Even within one organization there are times when
administrators want to control or provide alternate views of the
Global Address List (GAL)
 This segmentation is valuable in larger organizations because it
gives a user the ability to see an address list of persons who are
local instead of the entire GAL, by default
 Address Book Policies is a solution that will allow for Global
Address Segmentation capabilities
• Provides sub-divided address books
• ‘Virtual’ organizations within a single Exchange Organization
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
Address Book Policies (ABPs)
 Replaces the traditional ACL-based GAL segmentation method
 ABPs can be managed through the EMC and EMS
 Allows you to control access based upon attributes (custom,
company, or department – but not distribution list)
 Planning is the key to ABPs
• First you create your Address Lists (ALs), Offline Address
Book (OAB) and additional GAL (if you wish… remember, this
is only done through the EMS)
• Then you associate the ALs, OAB and GAL to a policy
• Finally you apply the policy to users
Outlook Web App Mini
Exchange Server 2010 SP2 Training
Instructor: J. Peter Bruzzese
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
The Purpose of Outlook Web App Mini
 OWA Mini is a super lightweight browser-based client for mobile
devices and it goes right to bare-bones simplicity
 OWA Mini is not a new feature at all, it was in Exchange 2003 as
Outlook Mobile Access (OMA) although the code is brand new
(no reused code from the older version apparently)
 OMA does the basics for us:
• Access to email, calendar, contacts, tasks and the GAL
• Ability to respond to emails, handle meeting requests, create
contacts and tasks and configure Out of Office message (and
more)
Comparison: OWA Light vs Mini
OWA Light
OWA Mini
Cross Site Silent
Redirection
Exchange Server 2010 SP2 Training
Instructor: J. Peter Bruzzese
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
Three Redirection Occurrences
 There are several reasons why a user may need to be redirected
within Exchange when working with Outlook Web App and these
include:
• Manual Redirection: When a CAS server has to redirect a
user to another CAS server within the proper AD site that
the user’s mailbox is located
• Temporary Manual Redirection: When the client’s web
browser has old DNS entries where direction is provided
• Legacy Silent Redirection: Silent redirection is used to
connect a user to a mailbox on a legacy version of Exchange
The Pre-SP2 Redirection Process
CAS Site A
Mailbox Site B
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
The Fourth Redirection Process: Cross-Site Silent
 If a user attempts to access OWA through browser using a URL
that connects to a CAS server in a site that is different from the
AD site where the user’s mailbox is being held the redirection
will point the user off to the proper server without manual
intervention
 This is enabled through the Exchange Management Shell using
the following parameter (which supports two values, manual or
silent):
Set-OWAVirtualDirectory -Identity “Globomantics\owa (Default
Web site)" -CrossSiteRedirectType Silent
New Method for Enabling
the Mailbox Replication
Service
Exchange Server 2010 SP2 Training
Instructor: J. Peter Bruzzese
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
Pre-SP2 MRSProxy Service Configuration
 To move mailboxes from your on-premises Exchange
environment to Outlook.com or another forest you had to
manually enable the MRSProxy service on the remote Client
Access Server
 To enable the MRSProxy service you had to go into the
config.web file which is located under “c:\Program
Files\Exchange Server\V14\Client Access\exchweb\ews” and
change the parameter to “true”
 It facilitates mailbox move requests and is essential to enable
for cross-forest moves or even to connect to Office 365 for
migration or coexistence scenarios
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
SP2 Changes to MRSProxy Enabling
 With SP2 you don’t have to go crawling around the config.web
file to enable the service
 With the cmdlets New-WebServicesVirtualDirectory and SetWebServicesVirtualDirectory you can enable the service using
the –MRSProxyEnabled parameter
• You can also use the –MRSProxyMaxConnections parameter
to establish a connection limit
 Here is an example of the cmdlet you type in:
Set-WebServicesVirtualDirectory -Identity “EWS (Default Web
Site)” -MRSProxyEnabled $true –MRSProxyMaxConnections 50
Disabling Outlook Mailbox
Auto-Mapping
Exchange Server 2010 SP2 Training
Instructor: J. Peter Bruzzese
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
Mailbox Auto-Mapping
 With Exchange 2010 SP1 if a user is granted full access to
mailboxes other than his/her own, the Autodiscover service
locates that mailbox (which may be in a different database or
even on a different server entirely) and loads it for the Outlook
user
 If a user were to be granted full access to many mailboxes or
shared mailboxes then performance and stability would come
into question with Outlook
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
Disabling Auto-Mapping with SP2
 With SP2 administrators can disable the auto-mapping feature by
using the Exchange Management Shell (EMS)
 To turn the feature off you use the Add-MailboxPermission cmdlet
with the new –Automapping parameter and setting it to $false
 Here is an example of the full command where a person is given
full access to another user’s mailbox but the auto-mapping is
turned off:
Add-MailboxPermission “Shared Mailbox” –User <delegate>
-AccessRight FullAccess –InheritanceType All –Automapping
$false
Multi-Valued Custom
Attributes
Exchange Server 2010 SP2 Training
Instructor: J. Peter Bruzzese
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
Multi-Valued Custom Attributes
 There have been 15 custom attributes for a while now
 There are 5 new multi-valued custom attributes that you can
use to store additional information for mail recipient objects
 The five attributes are ExtensionCustomAttribute1 to
ExtensionCustomAttribute5 and each of these can hold up to
1,300 values
 You can specify values as a comma-delimited list
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
Cmdlets that Support the New Parameters
 The following cmdlets support the new parameters:
• Set-DistributionGroup
• Set-DynamicDistributionGroup
• Set-Mailbox
• Set-MailContact
• Set-MailPublicFolder
• Set-RemoteMailbox
Litigation Hold Adjustment
Exchange Server 2010 SP2 Training
Instructor: J. Peter Bruzzese
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
Discovery and Litigation Hold
 As a result of both regulatory compliance with a variety of
legislation (ie. Sarbanes Oxley, et. al. ) and the need for easy
discovery in the event of a lawsuit, Microsoft added a feature
into Exchange called Litigation Hold (aka Legal Hold)
 The purpose of Litigation Hold is to prevent a user from deleting
important email correspondence from their own account to
avoid the discovery process
• The negative with regard to the feature is that it must be
enabled so by default users can remove or delete email
 Legal Hold, as an emerging science, required some tweaking,
which is what SP2 provides
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
Litigation Hold and SP2
 With SP2 you can no longer disable or remove a mailbox that
has been placed on litigation hold (that is the new default
behavior)
 This restriction can, however, be bypassed by an administrator
but not without some effort
 An administrator can either remove the hold or can use the new
–IgnoreLegalHold switch parameter when removing or disabling
the mailbox through the Exchange Management Shell (EMS)
• Note: This will be auditable (sort of)
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
Cmdlets with the New Parameter
 Here is a list of cmdlets that now allow for the new
–IgnoreLegalHold switch parameter
• Disable-Mailbox
• Remove-Mailbox
• Disable-RemoteMailbox
• Remove-RemoteMailbox
• Disable-MailUser
• Remove-MailUser
Review of the Best New
Features of SP2
Exchange Server 2010 SP2 Training
Instructor: J. Peter Bruzzese
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
Review of the Best New Features








The Hybrid Configuration Wizard
Address Book Policies
Outlook Web App Mini
Cross Site Silent OWA Redirection
New Method for Enabling the Mailbox Replication Service
Disabling Outlook Mailbox Auto-Mapping
Multi-valued Custom Attributes
Litigation Hold Adjustment
Best New Features in Exchange 2010 SP2
Exchange Server 2010 SP2
Contact Information
 Want to learn more about Exchange 2010? Watch one of these
training courses from TrainSignal:
• Exchange 2010 Administration Training (with SP1 and SP2)
• Exchange 2010 Design and Deployment
• Exchange 2010 Backup and Recovery
• Exchange 2010 Unified Messaging Training
 Read my InfoWorld column on Enterprise Windows at:
• http://www.infoworld.com/blogs/j-peter-bruzzese
 Email J. Peter Bruzzese at peter@trainsignal.com and follow me
on Twitter @JPBruzzese