Kraft Supplier Information
Webinar
presented by
Paul Williams
Director of Global Business Process
Source To Pay
September 2012
1
Agenda
• Introduction
• What’s Changing: Kraft Spin-Off Overview
• What Suppliers Need To Know and Do
• Where To Go For Help
• Q&A
2
Agenda
• Introduction
• What’s Changing: Kraft Spin-Off Overview
• What Suppliers Need To Know and Do
• Where To Go For Help
• Q&A
3
We are spinning off into two impressive
companies on October 1, 2012
• The objective of spin-off is to more clearly focus each business
– Kraft on competitive growth in established categories
– Mondelēz on driving leading share in fast growing global markets
Supplier Information Website: http://kraftsupplierdiversity.com/suppliercommunicationsforseparation/
Agenda
• Introduction
• What’s Changing: Kraft Spin-Off Overview
• What Our Suppliers Need To Know and Do
• Where To Go For Help
• Q&A
5
PO’s and Invoices need to be identified as belonging to the
Snacks company or the Grocery company by October 1st ,2012
Ensuring a Smooth Transition: New Purchase
Order Sequences effective May 29th, 2012
• North American Grocery Company
– Direct Materials: Purchase Orders begin with 35XXXXXXXX.
– Indirect materials and Capital: Purchase Orders begin with 3XXXXXXXXXX.
– MRO and Maintenance: Purchase Orders begin with 8XXXXXXX (8 digits).
• Global Snacks Company
– Direct Materials: Purchase Orders begin with 75XXXXXXXX.
– Indirect materials and Capital: Purchase Orders begin with 7XXXXXXXXXX.
– MRO and Maintenance: Purchase Orders begin with 9XXXXXXX (8 digits).
What You Need To Do:
1) Update your systems to ensure your purchase orders reflect these changes.
2) Because we have been splitting our requirements for each company into
separate Purchase Orders since May 29th, 2012, you could receive Purchase
Orders from the same location for both companies until the actual spin-off.
7
Ensuring a Smooth Transition: New Invoice
Submission Process
• Earlier this year, we established separate P.O. Boxes for invoices for the
North American grocery company and global snacks company.
• We will continue to have separate P.O. Boxes for invoices for United States
and Canada.
OpCo
Country
Company
Address
Grocery
US
Kraft Foods Group, Inc.
PO Box 469017
San Antonio TX
78246-9017
Snacks
US
Kraft Foods Group, Inc.
PO Box 469014
San Antonio TX
78246-9014
Grocery
Canada
Kraft Canada Inc.
PO Box 469018
San Antonio TX
78246-9018
Snacks
Canada
Kraft Canada Inc.
PO Box 469015
San Antonio TX
78246-9015
What You Need To Do: Update your systems to ensure your invoices
reflect these changes.
1) Routing invoices to the correct mailing address is necessary to ensure timely
payment.
2) Effective June 30th, 2012 Kraft began returning invoices submitted to the
wrong P.O. Box.
8
OB10 Electronic Invoice Submission
● OB10 electronic invoicing is still our preferred method for invoice submission.
● Kraft Foods has partnered with OB10 to create new buyer accounts for the Snacks Company
and the Grocery Company. Upon completion of the transition, all enrolled suppliers will have 4
buyer accounts:
-
Kraft Foods US – Snack Company (AAA980179618)
Kraft Foods Canada – Snack Company (AAA364034884)
Kraft Foods US – Grocery Company (AAA728420464)
Kraft Foods Canada – Grocery Company (AAA281848820)
● On June 25, 2012, all OB10 WebForm portal users were immediately enabled to begin sending
invoices via the new account structures. Above account structures were populated in the
portal drop-down option.
● Beginning June 25, 2012, OB10 began converting OB10 Integrated Solution suppliers to the new
account structures. This conversion requires contact with each impacted supplier and is
scheduled to be completed by September 7, 2012.
● All enabled suppliers should begin submitting invoices to the appropriate account structures
immediately. Beginning September 14, 2012, invoices submitted to the incorrect account will
be rejected by the OB10 system.
9
● Please contact OB10 support at 877-752-0900 with any questions.
What You Need To Know
• As previously announced, on October 1st, the legal entity names
will change for both companies
• The importer of record profiles with the U.S. and Canadian
Customs authorities will also change
• Mondelēz International, Inc.
– Mondelēz Global LLC will be a new importer of record in the United
States.
– Mondelēz Canada Inc. will be a new importer of record in Canada.
– During a brief transition period after the spin, goods Mondelēz will
import into the United States and Canada may be accompanied by
documents reflecting the Kraft name.
• Kraft Foods Group, Inc. will officially change its importer of record
profile to reflect the name change from Kraft Foods Global, Inc.
– For a period, goods it will import will be accompanied by documents
reflecting the old name.
10
What Actions You Need To Take
• Commercial invoices, packing lists, bills of lading, and other
cross-border documents from foreign affiliates and external
suppliers of imported goods must be updated to reflect the new
company names and, in some cases, new company addresses.
• Contact the following Kraft and Mondelēz Transportation leaders
if you anticipate any goods will be in transit to the United States
or Canada via ocean on 10/1:
– Scott Boyer, Kraft Transportation, (+1-608-285-3311)
sboyer@kraftfoods.com
– Eric Aronowitz, Mondelēz Transportation, (+1-973-503-2330)
eric.aronowitz@mdlz.com
11
Purchase orders and cross-border documents issued
after 10/1 must reflect the new company names as
listed in the table below:
“Buyer” or “Sold to”
Fields
12
“Bill to”, “Payer” or “Invoice
to” Fields
GroceryCo
U.S.
Kraft Foods Group, Inc.
Three Lakes Drive
Northfield, IL 60093
Kraft Foods Group, Inc.
P.O. Box 469017
San Antonio, TX 78246-9017
GroceryCo
Canada
Kraft Canada Inc.
95 Moatfield Drive
Don Mills, ON M3B 3L6
Kraft Canada Inc.
P.O. Box 469018
San Antonio, TX 78246-9018
SnackCo U.S.
Mondelēz Global LLC
Three Parkway North
Deerfield, IL 60015
Mondelēz Global LLC
P.O. Box 469014
San Antonio, TX 78246-9014
SnackCo
Canada
Mondelēz Canada Inc.
2660 Matheson Blvd East
Mississauga, ON L4W 5M2
Mondelēz Canada Inc.
P.O. Box 469015
San Antonio, TX 78246-9015
Ensuring a Smooth Transition: Purchase Order
Requirement Policy
• As of June 1st, 2012, Kraft is strictly enforcing its policy that requires all
invoices have a matching Purchase Order unless explicitly exempted.
Invoices submitted without a Purchase Order number will be
rejected.
• Suppliers who submit invoices without a required PO number will be
notified via email that the invoice has been rejected, and required to
work with the Kraft Foods contact copied on the email comply with
policy.
What You Need To Do:
1) Ensure a Purchase Order is issued when an order is placed with your company.
2) Place the appropriate Purchase Order number on your invoice.
3) If you are explicitly exempted from the PO requirement, place the email
address of the Kraft Foods employee who placed the order in the “Bill To”
section of the invoice.
13
Agenda
• Introduction
• What’s Changing: Kraft Spin-Off Overview
• What Our Suppliers Need To Know and Do
• Where To Go For Help
• Q&A
14
New Accounts Payable Contact Center
Information – Grocery and Snacks
Grocery Contact Information
To
Contact Information
Additional Information
Effective date
Open a ticket online
http://kraftbsc.kayako.com
or
AccountsPayable-NA@kraftbsc.kayako.com
Available 24 hours a day
Tickets are worked in the order
received.
Now
210-530-7200
Hours available:
Monday – Friday
7:00 AM - 5:00 PM CT.
Now
vendorinfo@kraftfoods.com
Supplier registration site for
Self Service Invoice Inquiry.
Now
Available 24 hours a day
To inquire on one invoice at a
time with invoice number in
the subject line.
Now
Talk directly with a
Contact Center
Representative
Register to use
Self Service Invoice
Inquiry
Inquire on the status of
one invoice, use Self
Service Invoice Inquiry
invoiceinquiry@kraftfoods.com
Snacks Contact Information
Open a ticket online
http://mdlzbsc.kayako.com
or
AccountsPayable-NA@mdlzbsc.kayako.com
Available 24 hours a day
Tickets are worked in the
order received.
Now
Talk directly with a
Contact Center
Representative
210-530-7333
Hours available:
Monday – Friday
7:00 AM - 5:00 PM CT.
Now
Register to use
Self Service Invoice
Inquiry
vendorinfo@mdlz.com
Supplier registration site for
Self Service Invoice Inquiry.
Oct 1, 2012
invoiceinquiry@mdlz.com
Available 24 hours a day
To inquire on one invoice at a
time with invoice number in
the subject line.
Oct 1, 2012
Inquire on the status of
one invoice, use Self
Service Invoice Inquiry
15
Where To Go For Help
• Website: Kraft Gemini Supplier Information Page
• Your Procurement Contact
• Accounts Payable Contact Center:
– Grocery: http://kraftbsc.kayako.com
– Snacks: http://mdlzbsc.kayako.com
• Separation Project Team: STP@kraftfoods.com
16
Next Steps: 6 Key Points for you to remember
1. Visit Supplier Website often to stay up-to-date.
2. Pay attention to recent and upcoming
communications.
3. Follow instructions for invoice submission.
4. Ensure you’re the appropriate people within your
organization are aware of the changes.
5. Reach out to your Procurement contact with
questions.
6. Contact the project team at STP@kraftfoods.com if
needed.
17
Q&A
18