www.rbcbank.com Cross-border Banking Banking with Us Alain Forget, VP Head of Sales & Business Development May 2014 1 www.rbcbank.com About RBC Bank U.S. banking subsidiary of Royal Bank of Canada Nationwide coverage Premier provider of U.S. banking services for RBC consumer clients Existing RBC Royal Bank® clients Canadian Expatriates Retirees & seasonal visitors RBC Wealth Management clients Soon for Business Banking clients Integrated cross-border banking package RBC Access USA® 190,000+ clients Leader in the cross border banking & financing space for 10 years Dedicated, bilingual client service center 24/7 Banking with Us 2 www.rbcbank.com We Bring the Bank to You Transfer Money Get Cash Pay Bills Manage Accounts Make Deposits Banking with Us 3 www.rbcbank.com Transfer Money 24/7/365 funds transfer options Online Banking (RBC Bank® with single sign-on access) – Between RBC Canadian and U.S. accounts – Between RBC Bank accounts and other U.S.-based financial institutions Telephone Banking – 1-800 ROYAL® 5-3 (1-800-769-2553) Wire Transfer – Domestic – International – Foreign Exchange Banking with Us 4 www.rbcbank.com Pay Bills Online or ‘old-school’ paying bills in the U.S. is easy Online Banking & Bill Pay – – – – One time or recurring payments Scheduling up to a year in advance Manage payments, e-billers & reminders Use the single sign-on to access and pay Canadian bills! Paper Checks – via U.S. Mail Banking with Us 5 www.rbcbank.com Manage Accounts Two countries, multiple accounts and a world of information right at your fingertips! Online Banking & Bill Pay eStatements Single sign-on Telephone & E-mail Customer Service 12-month history (balances, transactions & check images) Cross-border & U.S. funds transfers Check orders 24/7 live support Voice response & touch tone Bilingual Customer Service Representatives Multilingual translation services Secure e-mail correspondence Stop payments Financial software download Overdraft protection account links Banking with Us 6 www.rbcbank.com Make Deposits U.S. Remote Deposit Online Banking Use your scanner to scan your deposits And transmit to the bank Wire Transfers Direct Deposit U.S. Mail Use your smart phone to photograph your deposits And transmit to the bank Banking with Us 7 www.rbcbank.com Make Deposits U.S. Remote Deposit Online Banking Use Online Banking to make electronic deposits using funds from your Royal Bank accounts, Wire Transfers Direct Deposit U.S. Mail other RBC Bank accounts, or those held with any other U.S.-based financial institution. Banking with Us 8 www.rbcbank.com Make Deposits U.S. Remote Deposit Online Banking Wire Transfers Make or accept deposits from all over the world! Direct Deposit U.S. Mail RBC Bank offers domestic, international and foreign exchange wire transfer options. Banking with Us 9 www.rbcbank.com Make Deposits U.S. Remote Deposit Online Banking Wire Transfers Use automatic deposit for your paycheck or other regular payments issued to you. Direct Deposit U.S. Mail Banking with Us 10 www.rbcbank.com Make Deposits U.S. Remote Deposit Online Banking Wire Transfers Send checks and paper-based deposits (no cash) directly to RBC Bank using pre-addressed, postage-paid envelopes. Direct Deposit U.S. Mail Banking with Us 11 www.rbcbank.com Obtain Financing Credit Cards Personal Lines of Credit Mortgages RBC Bank offers three Visa Credit Cards: The no-fee RBC Bank Visa Signature earns 1 RBC Rewards point for every dollar spent on purchases. The RBC Bank Visa Signature Plus earns 1.5 RBC Rewards point for every dollar spent on purchases. The no-fee RBC Platinum Rewards Visa earns 1 RBC Rewards point for every dollar spent on purchases All loans subject to credit approval. The annual fee for RBC Rewards Plus for Visa Platinum card is $55. Banking with Us 12 www.rbcbank.com Obtain Financing Credit Cards Personal Lines of Credit Protect against overdrafts or access extra cash when needed Mortgages Banking with Us 13 www.rbcbank.com Obtain Financing Credit Cards Purchase or refinance property anywhere in the U.S. Personal Lines of Credit Adjustable rate loans Mortgages Rate & term financing Competitive pricing Jumbo programs Cash out refinancing Non-recourse loans All loans subject to credit approval. Banking with Us 14 Mortgage Process www.rbcbank.com Banking with Us 15 www.rbcbank.com Questions? Thank you for attending! <Insert photo here> Contact: Janine Terracciano Sr. Relationship Manager Janine.Terracciano@rbc.com 561-691-5324 or 561-876-9786 Member FDIC. ® / TM Trademarks of Royal Bank of Canada. Used under license. RBC Bank is a trade name used by RBC Bank (Georgia), N.A. † PNC Bank, National Association, Member FDIC. © 2012 The PNC Financial Services Group, Inc. All rights reserved. For a list of PNC Bank ATM locations, please visit www.rbcbank.com. © RBC Bank (Georgia), N.A. 2012. Banking with Us 16