National College Advising Corps (NCAC) Review of Strategic Plan Executive summary • NCAC is a unique non-cohort college access program which relies on near-peer advisers and university partners • NCAC is positioned for rapid growth; since its founding in 2004 it has grown to 15 partners and 175+ advisers • Recently NCAC engaged in a strategic planning process to define its five year goals, operating model, and growth plan • Growth scenarios estimate NCAC can serve up to ~500K students resulting in ~80K incremental enrollments over five years • Critical requirements to deliver growth targets include: – Aligning partners to execution of strategic planning decisions – Strengthening National capabilities TBG NCAC_StratPlan(f)_S 2 NCAC employs a unique model to increase college enrollment among disadvantaged US students “Near-peer” model Not limited to cohorts Execution through university partners Overview • Recent college • Advisers support entire • University partners graduates placed in school collaborate with the high-need schools and National office to – Trained to identify students with highest community colleges to: deliver program in need for college their states – Support college application/transfer process, fit assessment, and selection – Promote college going culture – Help students believe they can “shoot high” Why does • Young advisers act as it matter? role models; easily develop relationships with students – – access services Seniors receive direct college access support Work with juniors to increase awareness of and preparations for college • Adviser provides • Leverages university comprehensive support resources and to schools expertise • Increases “college• Recent graduates bring going culture” in entrepreneurship, schools over time creativity, and passion to program – Taps into pool of applicants – Enables local management of relationships TBG NCAC_StratPlan(f)_S 3 NCAC’s network and student reach have grown rapidly since its founding in 2004 High school seniors served by advisers 40K Key organizational milestones 37K 30 19K 20 10 4K 2006 • Americorps support granted 2006-7 • $12M foundation grant awarded to replicate in 10 universities • Program headquartered in UNC SY '0 5/ 06 SY '0 6/ 07 SY '0 7/ 08 SY '0 8/ 09 E Advisers placed • Program starts in UVA 7K 0 University partners 2004 1 1 11 13 14 22 62 124 2008 • Strategic planning process undertaken to guide growth • New potential partners approach program Note: Students served figures assume average senior class of 300 (split adviser schools not included); university partners include those in planning year, without advisers on the ground TBG NCAC_StratPlan(f)_S 4 NCAC’s primary goals over the next five years • Deliver outcomes enabling as many students as possible to attend college over the next five years, with a stretch goal of ~80K additional enrollments • Grow our network in current and new states while sustaining quality and the “essence” of our near-peer model • Strengthen our brand recognition to fuel growth of nearpeer model, and accelerate use of best practices • Ensure diversity of advisers is consistent with communities they serve • Inspire and develop advisers to become future public leaders TBG NCAC_StratPlan(f)_S 5 Over the next five years, NCAC has the potential to serve over half a million seniors Projected students served 600K 514 437 400 344 All seniors 200 72 97 133 "High-touch" seniors Conservative scenario ~2x advisers by year 5 Moderate scenario ~3x advisers by year 5 SY '1 3/ 14 SY SY '09 '1 /1 3/ 0 14 - SY '1 3/ 14 SY SY '09 '1 /1 3/ 0 14 - SY '1 3/ 14 SY SY '09 '1 /1 3/ 0 14 - 0 Aggressive scenario ~4x advisers by year 5 Note: All seniors figure assumes average senior class of 300; “high touch” seniors are frequent users of NCAC services (based on interviews 120 students meet once or twice a week with advisers) * Should significant additional funding become available as a result of a stimulus package, funding TBG NCAC_StratPlan(f)_S 6 constraints may be altered and faster growth can be possible These targets translate into almost 80,000 incremental college enrollments Projected incremental enrollments 100K 77 80 66 60 52 40 20 11 15 20 With 8% incremental enrollment Moderate scenario 3x advisers by year 5 SY '1 3/ 14 SY SY '09 '1 /1 3/ 0 14 - SY '1 3/ 14 SY SY '09 '1 /1 3/ 0 14 - SY '1 3/ 14 SY SY '09 '1 /1 3/ 0 14 - 0 Conservative scenario 2x advisers by year 5 With 15% incremental enrollment Aggressive scenario 4x advisers by year 5 Note: Incremental enrollments calculated using all seniors as base; assumes average senior class of 300 * Should significant additional funding become available as a result of a stimulus package, funding constraints may be altered and faster growth can be possible TBG NCAC_StratPlan(f)_S 7 Four-year college graduation increases life time earning by $900K Average lifetime earnings by maximum educational attainment $2.5M 0.5 2 0.4 1.2 1 0 Students attending college Continued to second year BA/BS Source: U.S. Census, College Board TBG NCAC_StratPlan(f)_S 8 Incremental college graduation also provides considerable non-monetary and societal benefits Higher levels of educations is associated with… Individual and family • Better health - college graduates have lower smoking rates and lead healthier lifestyles • Reduced child neglect and abuse • Children that are better prepared for school and more involved in extracurricular activities • Lower unemployment and poverty rates Socioeconomic • Reduced participation in social support programs (e.g., Medicaid, school lunch, food stamps) • Higher levels of civic participation, including volunteer work, voting, and blood donation • Lower crime rates and a significant reduction in associated crime costs (e.g., policing, incarceration, lost income) Source: Education Pays, the benefits of higher education for individuals and society; College Board 2007; Saving Futures, Saving TBG NCAC_StratPlan(f)_S 9 Dollars, The Impact of Education on Crime Reduction and Earnings; Alliance for Excellent Education 2006. Scope of the strategic planning engagement completed with The Bridgespan Group What do we want to achieve? What is our operating model? University partners recruit and support advisers Student outcomes • What are our intended outcomes? • What are the adviser • What services selection criteria? should advisers • How can we increase provide? retention? For whom? Student beneficiaries • Who are our primary beneficiaries? Advisers provide college access support Partners place advisers in HS and CC • • • • Where should advisers be placed? What are the selection criteria for HS? How many schools per adviser? How should partners manage relationships with schools and districts? National supports network partners • What is the role of National? • What resources can it provide? What is our growth strategy? What principles will guide our growth path? • Where should we focus growth of current and new partners? • What are preferred partner profiles within states? • What are critical partner requirements? How we will fund growth? • What are the funding needs to attain growth? • What is our funding strategy? TBG NCAC_StratPlan(f)_S 10 NCAC outcomes and measures Outcomes Measures Data to inform measure Purpose • Increased college enrollment • Two- and fouryear college enrollment rates • NSC database and adviser records • Metric to measure program success • Student baseline data on college enrollment • Inform internal program changes • College completion • One/two-year persistence rates • NSC database records • Inform internal program changes • Persistence and graduation rates • Inform internal program changes • Graduation rates • Improved fit of college placements • Fit dimensions • Knowledge systems and NCAC rankings Note: Measures to be expressed as absolutes and percentages TBG NCAC_StratPlan(f)_S 11 Key adviser recruitment and support guidelines Guidelines • Mandatory that advisers are near-peer (not older than 25, recent grads) and demonstrate passion for public service and college access • Diversity of advisers within a partner is consistent with the needs of the communities they serve • Partners to prioritize recruitment of alumni from own university • Focus on retention of high performing advisers for second year through several incentives, such as: – Career networking and advising – Bonuses or raises for 2nd year advisers – Opportunities for graduate-level credits TBG NCAC_StratPlan(f)_S 12 NCAC adviser group is diverse- over 50% are from underrepresented populations Other 100% Asian Hispanic/Latino Male 80 Black 60 40 Female Caucasian 20 0 07 By gender 08 By gender 07 By race 08 By race 28 Source: NCAC internal data TBG NCAC presentation Oct.9 13 Scope of the strategic planning engagement completed with The Bridgespan Group What do we want to achieve? What is our operating model? University partners recruit and support advisers Student outcomes • What are our intended outcomes? • What are the adviser • What services selection criteria? should advisers • How can we increase provide? retention? For whom? Student beneficiaries • Who are our primary beneficiaries? Advisers provide college access support Partners place advisers in HS and CC • • • • Where should advisers be placed? What are the selection criteria for HS? How many schools per adviser? How should partners manage relationships with schools and districts? National supports network partners • What is the role of National? • What resources can it provide? What is our growth strategy? What principles will guide our growth path? • Where should we focus growth of current and new partners? • What are preferred partner profiles within states? • What are critical partner requirements? How we will fund growth? • What are the funding needs to attain growth? • What is our funding strategy? TBG NCAC_StratPlan(f)_S 14 Placement guidelines to ensure advisers are “set up for success” Guidelines • Partner to engage with schools when: – School and district involved are willing to sign MOUs that allow partners to enforce their commitments – Target population is present in schools (assessment based on a set of indicators used consistently across program) • Advisers to be assigned one school • Placement exceptions to be allowed by National when: — Rural schools too small to be served by a full-time adviser — Urban schools too large to be served by one adviser TBG NCAC_StratPlan(f)_S 15 Partners to enforce MOUs with districts and high schools to manage relationships MOU Universitydistrict Critical elements • District commitments (e.g. full district support, agreement to adviser role, provision of data) • University commitments (e.g. number of advisers to be placed in district, adviser compensation, technical support) University- • High school commitments (e.g. high school adviser role, supervisor responsibilities, office resources, access to students, access to data) • University commitments (e.g. number of advisers to be placed in high school, adviser compensation, data confidentiality) Term Signed by • One year, • University with program automatic director renewal • District subject to superintendent three months notice from either party • One year, • University with program automatic director renewal • High school subject to principal three months notice from either party TBGTBG NCAC_StratPlan(f) 16 University-district MOU: detail Key provisions • District commitments – Provide university full support in implementing program within agreed upon district high schools – Obtain agreement of designated high school principals to university-high school MOU – Commit that the services/role to be performed by adviser will be In line with NCAC goals and intended beneficiaries Under guidance of principal and/or other designated supervisor – Provide student baseline and outcomes data to NCAC – Commit a district representative to engage in regular updates with university partners and selected high schools • University commitments – Assign pre-agreed number of advisers to district – Pay adviser salary and benefits – Provide adviser training and technical support TBGTBG NCAC_StratPlan(f) 17 Scope of the strategic planning engagement completed with The Bridgespan Group What do we want to achieve? What is our operating model? University partners recruit and support advisers Student outcomes • What are our intended outcomes? • What are the adviser • What services selection criteria? should advisers • How can we increase provide? retention? For whom? Student beneficiaries • Who are our primary beneficiaries? Advisers provide college access support Partners place advisers in HS and CC • • • • Where should advisers be placed? What are the selection criteria for HS? How many schools per adviser? How should partners manage relationships with schools and districts? National supports network partners • What is the role of National? • What resources can it provide? What is our growth strategy? What principles will guide our growth path? • Where should we focus growth of current and new partners? • What are preferred partner profiles within states? • What are critical partner requirements? How we will fund growth? • What are the funding needs to attain growth? • What is our funding strategy? TBG NCAC_StratPlan(f)_S 18 Our growth path principles WHERE and HOW MUCH should NCAC grow? HOW should NCAC grow in states? • Focus on penetration of prioritized current states and selective growth in higher priority new states • Advisers deployed in clusters within reach of partners • To ensure mix of urban and rural coverage in states • Single or multiple stand alone universities is preferred growth model to ensure accountability • University system and/or consortium are secondary options and only when complexities can be managed • Flagship/prestigious universities within state is preferred • Public universities are preferred; private schools selected when prestigious and/or can build out areas not served • To be eligible partners must: — Demonstrate broad-based university support With WHOM? — Locate program within visible department with influential program champion — Enforce critical program elements — Grow to a minimum of one module (i.e. 16 advisers) — Meet funding requirements — Sign MOUs with stated commitments TBG NCAC_StratPlan(f)_S 19 Classification criteria identified higher priority current and new states Pursue greater penetration in current states • North Carolina Pursue new partnerships in higher priority states • New York • Georgia • Ohio • Illinois • Texas • California • Washington • Pennsylvania • Colorado • Utah • Florida • Michigan NCAC to focus resources on prioritized states (e.g., funding, travel, and assistance) Source: Bridgespan analysis TBGTBG NCAC_StratPlan(f) 20 Proposed NCAC partnership MOU Model “non-negotiables” •Outcomes – – Focus on fit as well as enrollment Promote enrollment in 4- or 2year colleges •Beneficiaries – Focus on 9-12 th graders who stand to most benefit from college access services •Adviser selection and placement – – – – – – Recruit college grads no more than 25 years old with a passion for public service Diversity is consistent with communities served Serve high schools with high need High school MOU established and monitored One school assigned per adviser Advisers located within three hours driving time from program director Operational commitments •Length of commitment – University to implement program for at least three years •Growth Path – Plan and implement growth based on clustering path and growth targets agreed with National •Organizational alignment and resources – Program located within influential department/office – Program champion reports directly to provost/chief academic officer or president/chancellor – Full-time program director assigned to day-to-day management – Minimum scale of 16 advisors to 1 program director achieved over two years – Development staff to obtain external funding sources to meet partner financial commitment •Funding – Locally fund minimum of 60% of program expenses each year – Fund six-month planning phase •Other – – – – Provide office space, equipment, and telecommunications support Publicize partnership through university communications/PR Comply with reporting requirements and ongoing data collection Contribute learnings to national knowledge management system TBGTBG NCAC_StratPlan(f) 21