Your familiar Office applications and documents, business-grade email,
calendar, and video conferencing across nearly all your devices – from PCs to
smartphones to tablets.
Cloud Services
Always up-to-date
Office + Cloud Services
Perpetual
2013 versions
Office on-premises
Office
SharePoint Online
Exchange Online
Lync Online
choice
Retail
Retail
Consumer Services
Office 365
Pro
Plus
Student
Office 365
Pro Plus
Consumer
Retail
Advisor
Commercial Services
Advisor
Advisor
Office
365
Advisor
Office
365
Pro PlusBusinessPro
PlusBusiness
Open
Advisor
Office
365
Pro Plus
Advisor
Office
365
Pro Plus
Applications
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Enterprise Value
Licensing
License Type
Use Rights
PC/Mac Installs
Mobile Installs
Win 8 Apps and RT
Office Web Apps
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
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CUSTOMER PROFILE
Office Client
Subscription
Email, Collaboration
and Communication
1Smartphones
and tablets added regularly. Availability of Office 365 apps varies by device.
Admin Portal
Office 365 ProPlus
Email, Collaboration
and Communication
1Smartphones
and tablets added regularly. Availability of Office 365 apps varies by device.
Own the
billing
relationship
Ability to sell
as you do
today
An economic
model similar
to the current
one
Ordering and Billing Process in Office 365 Open / FPP
End Customer
ORDER
ORDER
ORDER
INVOICE
INVOICE
INVOICE
Own the customer billing
Sell as you do today
Expand your revenue opportunity
Office 365 Small
Business Premium
Office 365
Midsize Business
Office 365
Enterprise












1FPP
is sold to distributors, at retail, and through OEMs. OEM channel will resell subscription as an FPP license (not an DOEM license)
Own the customer billing
Use existing systems & sales motions
Increased upsell & attach opportunities
Little to no capital costs required
Fixed payment structure
More predictable revenue stream
1
The Office 365 Open purchase experience
Partner purchases
from distributor
Partner retrieves
digital Product Key
through VLSC
Product Keys can be used for new accounts, additional seats, and renewals.
Partner redeems
Product Key on
office.com/setup365
M customer – Get Product Key
Click on VLSC welcome link
Congratulations on your newly accepted Open License with Microsoft, ending in [Last5LicenseNumber]. You have been
assigned Administrator permissions on the Microsoft Volume Licensing Service Center (VLSC) site.
To assist you in managing your licenses, including the activation of Online Services, Microsoft has granted your Reseller
permission to access VLSC. You do not need to take action if you approve of his/her access.
In order to access the VLSC site, you must first register and validate your business e-mail address, which was provided to
Microsoft by ABC Reseller. To begin registration, click the link below. When prompted, enter your business e-mail as shown
below:
VLSC Registration: https://www.microsoft.com/licensing/servicecenter/registration.aspx?e=[EmailAddress]
Required Business E-mail: JohnSmith@Contoso@com
Type of new Licensing ID: Open License
How to activate your Online Services:
1.
Please obtain your Product Key from VLSC. The Online Service Activation (OSA) Keys can be found at either of the
following locations from the VLSC Homepage:

Download & Keys > find the Product/Service name > click Key

Licenses > Relationship Summary > Click on the License Number > Product Key
1.
Copy the Keys and activate the Office 365 at http://www.office.com/setup365
…
M customer – Get Product Key
Click on VLSC welcome link
M customer – Get Product Key
Click on VLSC
Click on VLSC welcome link
welcome link
VLSC sign-in & contract sign
lucy@outlook.com

M customer – Get Product Key
Click on VLSC welcome link
VLSC sign-in & contract sign
Lucy William
M customer – Get Product Key
Click on VLSC welcome link
Open License Agreement
VLSC sign-in &
VLSC sign-in & contract sign
contract sign
Licenses
M customer – Get Product Key
Click on VLSC welcome link
VLSC sign-in & contract sign
Open License Agreement
Downloads & keys
Licenses
Get key
M customer – Get Product Key
Click on VLSC welcome link
VLSC sign-in & contract sign
Open License Agreement
Licenses
Get key
M customer – Get Product Key
Click on VLSC welcome link
VLSC sign-in & contract sign
Licenses
Office 365 M 1-seat
Office 365 M 25-seat
Office 365 M 5-seat
Office 365 M 5-seat
Office 365 M 50-seat
55555-55555-55555-55555-55555
88888-88888-88888-88888-88888
OSA
OSA
OSA
OSA
OSA
OSA
Get key
M New customer – Add 26 users
Begin activation at
www.office.com/setup365
M New customer – Add 26 users
Begin activation
redemption
at at
www.office.com/setup365
Enter Product Key
M Product Key from VLSC portal
M New customer – Add 26 users
Begin activation
redemption
at at
www.office.com/setup365
25 user licenses
Office 365 Midsize Business
25
Enter Product Key
M Product Key from VLSC portal
M New customer – Add 26 users
Begin activation at
www.office.com/setup365
Enter Product Key
M Product Key from VLSC portal
M New customer – Add 26 users
Begin activation at
www.office.com/setup365
Enter Product Key
M Product Key from VLSC portal
a
M New customer – Add 26 users
Begin activation at
www.office.com/setup365
Enter Product Key
M Product Key from VLSC portal
M New customer – Add 26 users
Begin activation at
www.office.com/setup365
Enter Product Key
M Product Key from VLSC portal
M New customer – Add 26 users
Begin activation at
www.office.com/setup365
Enter Product Key
M Product Key from VLSC portal
M New customer – Add 26 users
Begin activation at
www.office.com/setup365
Enter Product
product Key
key
M Product Key from VLSC portal
Create Office 365 account
M New customer – Add 26 users
Begin activation at
www.office.com/setup365
You’re about a minute away from your new account.
Office 365 Midsize Business
Enter Product Key
M Product Key from VLSC portal
Create Office 365 account
M New customer – Add 26 users
Begin activation at
www.office.com/setup365
Enter Product Key
M Product Key from VLSC portal
Create Office 365 account
M New customer – Add 26 users
Begin activation at
www.office.com/setup365
Enter Product Key
M Product Key from VLSC portal
Create Office 365 account
M New customer – Add 26 users
Begin activation at
www.office.com/setup365
Enter Product Key
M Product Key from VLSC portal
Create Office 365 account
Admin setup
Experience not final. Screens subject to change
Midsize Business admin inserted here
M New customer – Add 26 users
Begin activation at
www.office.com/setup365
Enter Product Key
M Product Key from VLSC portal
Create Office 365 account
Admin setup
Experience not final. Screens subject to change
Midsize Business admin inserted here
M New customer – Add 26 users
Begin activation at
www.office.com/setup365
Enter Product Key
M Product Key from VLSC portal
Create Office 365 account
Admin setup
Experience not final. Screens subject to change
2
1. Customers have a yearly commitment, but
majority select monthly billing
2. Users added mid-term are prorated to maintain
a single end date across subscription
1. Customer purchases new product key
2. Customer signs in to admin portal and redeems
3. End date is extended for existing seats to
maintain a single end dates across users
1. Customers may sign up with a product key and
add additional users with direct billing
2. Directly billed users will be on a separate
subscription with a 1 year term
3. Licenses will be pooled across subscriptions
Month 2
Month 12
Month 11
Month 10
Month 9
Month 8
Month 7
Month 6
Month 5
Month 4
Month 3
User 1
$10 $10 $10 $10 $10 $10 $10 $10 $10 $10 $10 $10
User 2
$10 $10 $10 $10 $10 $10 $10 $10 $10 $10
$10 $10 $20 $20 $20 $20 $20 $20 $20 $20 $20 $20
Open/FPP Only
User 1
User 2
No monthly bill
Mixed: Different subscriptions
Month 2
Month 1
Direct Bill Only (today)
Monthly Bill
Open/FPP: Blend End Dates
Year 2
renew
Advisor: Prorate New Seats
Year 1
Month 1
Adding seats mid-subscription
12 months of service
11 months of service
+1
-1
Total = 24 months of service
Open/FPP and Direct Bill
User 1
12 months of service
User 2
$10 $10 $10 $10 $10 $10 $10 $10 $10 $10 $10 $10
Monthly Bill
$10 $10 $10 $10 $10 $10 $10 $10 $10 $10
Open/FPP – Add 5 users
Manage & purchase
licenses
Need to use M admin console
Open/FPP – Add 5 users
Manage & purchase
licenses
Click Add
Open/FPP – Add 5 users
Manage & purchase
licenses
Click Add
Enter Product Key
Open/FPP – Add 5 users
Manage & purchase
licenses
Open/FPP – Add 5 users
Manage & purchase
licenses
Open/FPP – Add 5 users
Manage & purchase
licenses
Open/FPP – Add 5 users
Manage & purchase
licenses
Open/FPP – Add 5 users
Manage & purchase
licenses
Need screenshot of the License
screen with new licesnse count
3
business
policy
partner
experience
subscription
management
•
A subscription cannot have more than two years of service outstanding.
•
No cancellation or refund. Service continues until end-date.
•
Product Key subscriptions will receive SLA credit via end-date extension.
•
Must be listed as POR to receive notifications & fees on direct purchase.
•
Advisor fees are not paid for Product Key purchases.
•
Users added midterm will result in a single new end-date for all users.
•
Customers can utilize Credit Cards and Product Keys on the same account.
•
A separate Product Key is required for each user when extending a subscription.
Add Partner of Record
Manage & purchase
licenses
Add Partner of Record
Manage & purchase
licenses
Add Partner of Record
Manage & purchase licenses
Add Partner of Record
Add Partner of Record
Manage & purchase licenses
Add Partner of Record
Add Partner of Record
Manage & purchase licenses
Add Partner of Record
Add Partner of Record
Manage & purchase licenses
Add Partner of Record
Need screen with POR attach
Customer buys new
product key from Open
and redeems online
Hero Motion
Advisor sends customer
order via MOCP,
customer pays directly
Customer purchases
seats directly on MOSP
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the
part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.