DHEK BHAL CHARITY GROUP 
CEO/Presenter: Zehra Haq
Brief History
 Dhek Bhal - a Punjabi term meaning “caring
for” or “looking after”.

Established in 1986 as Barton Hill Asian
Women’s group, in partnership with British City
Council.

Initially catered for South Asian women in
Barton Hill, Easton and St Paul’s.

Evolved into a Bristol wide service.

Current name adopted in 1994.
Values

Dignity of the individual

Respecting diversity of cultures, values and faiths

Right to quality of service that caters to individual needs

Promote individual development

Right to information and choice

Contribute to the development of services
Overview of Services

Current Services

Elderly Women’s Daycentre (1988 - current)

Bristol Sitting Service (1993 - current)

South Gloucestershire Sitting Service (1999 - current)

Elderly Men’s Project (2008 – current)

Domiciliary Care Service (2009 – current)
Bristol Sitting Service
1993 - CURRENT

Elderly Men’s Project
1998 – CURRENT


Elderly Women’s Daycentre
1988 - CURRENT
Domiciliary Care Service
2009 - CURRENT

Overview of Services

Defunct Services

Young Mums Project (1987 – 2008) - Funded by Bristol
City Council

Asian Girls Youth Project (1989 – 2008)

Children‘s Holiday Playscheme (1994 -2007)

Outreach Project (1997 – 2000)
Overview of Services (cont’)

Defunct Services (continued:)

Carers Support Service (2000 - 2008)

Asian Children & Youth Liaison Service (2001 – 2007)

Volunteers Support Service (2004 – 2006)

Asian Boys Youth Project (2006 – 2009)
Young Mums Project
1987 - 2008

Asian Girls Youth Project
1989 - 2008

Holiday Play Scheme
1994 - 2007

Outreach Project
1997 - 2000

Carers Support Service
2000 – 2008

Asian Children & Youth
Liaison Service
2001 - 2007

Volunteers Support Project
2004 – 2006

Asian Boys Youth Project
2006 - 2009

Growth

Constantly identify gaps in mainstream, voluntary, and
community service provisions.

Enjoy good rapport with community, who approach us to
develop new services or improve existing ones.

Availability of funding
Changes in the Care Sector

The introduction of Commissioning of services

A move towards ‘Spot Commissioning’

The introduction of a ‘Direct Payment Scheme’
Strategies

Domiciliary Care Service to double by 2015.

Employee skills enhanced – multilingual and multi-skilled
staff.

Robust training programme provided through St. Monica’s
Trust.

Strategic partnership and collaborative work with BCC,
South Glos, NHS, community sector professionals.
Strategies (Continued)

Good knowledge of demographics of the area

Knowledgeable trustees

Care Quality Commission (CQC) inspections and Quality
Assurance visits by BCC and South Glos

Marketing: Open Days, events, annual report

Cross cultural awareness programs