Tutee Orientation
Welcome to the DCC Tutoring Program!
The ABC & D’s for Tutees:
Attend an orientation and sign a contract
Be aware of the policies & your responsibilities
Complete an application
Do your part and follow-up
Attend Orientation
Upon completion of this orientation you will:
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Complete the Tutee Contract
Have a Tutoring staff member check, discuss, and approve
your contract
Upon approval, you will be given:
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A Pink Application/Availability form to complete
But before you do that, you need to …….
Be Aware of Program Policies

Tutoring is free of charge for DCC students
• FYI: Most colleges charge for this service
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Tutoring is available for almost every course at DCC.
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English, Writing, and Reading requests are referred to the Writing Center
located in Hudson Hall room 503.
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Matches are not guaranteed for every course. Matches are based on the
availability of both tutors and tutees.
Appointments
Tutees are matched with a tutor for individual or small group
appointments

Appointments are approximately 1 hour
 Most Individual and Small group sessions are scheduled to meet:
Every Week, same Day, same Time for the entire semester
Tutees are expected to attend All appointments. This ensures maximum
benefit for the tutee.
If a match cannot be made, tutees are referred to Group Walk-in tutoring
sessions until a tutor is available.
Appointment Notification
When an appointment is made, tutees are contacted by:
Phone
An email from TutorTrac to your myDCC Email
TutorTrac emails should be kept for reference
Appointment Notification
Be sure to check myDCC email frequently. (This is different from SLN Angel email).
These e-mails will include:
 Tutoring appointment times and locations
Tutees are responsible for:
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Checking their phone messages (ensure voicemail is active and not full)
Checking their myDCC for emails from TutorTrac and/or their Tutor.
If an appointment is not scheduled within 1-2 weeks of applying, tutees
are responsible for following up and asking an AS&T staff member
about their application status.
Notify the DCC Tutoring Program if your tutor cancels all appointments
so we can rematch you.
Important:
Tutees must notify the Tutoring Program ASAP if they:
 Change their schedule causing a change their availability, or
 Drop a course
Do Not forward myDCC Email to personal Email accounts.

Often the e-mail gets lost in spam folders or cyber space and are
never received.
Tutees are expected to come prepared for all appointments by:
Being on time
Knowing their tutor’s name
Bringing all course materials:
 Textbook, notes
 Homework assignments completed to the best of their ability
 A list of questions and topics to discuss
Being active in their learning.
 Tutors support learning; they are NOT
 permitted to do work for tutees.
 allowed to assist with tests.
Cancellations:
Tutees who cannot attend a tutoring session, must contact their tutor via
email. Their address is found in the original TutorTrac email.
*
*FYI: Frequent cancellations result in cancellation of future appointments
No Shows:
1st no show: Tutee receives an email from TutorTrac and a call from tutor
2nd no show: Tutee receives an email and appointment cancellation postcard
Tutee will need to contact Tutor Coordinator to discuss status.
If a tutor does not show up for an appointment, tutees should
 Check their myDCC email – for a cancellation email from their tutor
 Check for a Purple cancellation notice on the Tutoring Message Board
in the SASC (located between the computer sign-in stations)
 On Orange Tutor Missed Appointments sheet in the SASC, fill in the
information indicating the tutor did not show.
 Send their Tutor an email to show they are interested in meeting with
him/her.
 Attend a group walk-in session if available
Complete an Application.
Neatly fill out both sides of the pink application/availability form ensuring ALL information is
accurate and complete
1. Use myDCC E-mail; not Gmail, AOL, etc.
2. Fill in class times
3. Highlight around the boxes of the times that you are available to receive tutoring
 Provide at least 5 to 10 hours of availability or more. You will be scheduled for 1 hour
per week per course.
FYI: More availability = better chance of getting matched!
Do NOT highlight inside the boxes. -
Help us, help you!
Complete and Accurate forms are matched quickest!
An example of the availability form is on the next slide.
Example of properly completed availability form
Thank you for taking the time to complete this
Orientation!
Now it is time to:
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Complete your Tutee Contract
Ask an AS&T staff member to review and approve your Tutee Contract
Complete the Application/Availability form clearly and correctly.
Submit your completed application
We’re looking forward to working with you!
Ask for assistance, we are happy to help.
Don’t forget: Do your part and follow-up.
Other Great Resources on Campus
Math Center W224
Walk-in math help
http://www.sunydutchess.edu/mathcenter/
Writing Center H504
Assistance with writing assignments
https://www.sunydutchess.edu/writingcenter/
Net Tutor- On-line Tutoring
Access from the My Courses tab on myDCC