NEW MODELS OF DELIVERING PUBLIC SERVICES: SOCIAL IMPACT BOND (SIB) MASTER-CLASS 20TH NOVEMBER 2013 Yvonne Campbell, Essex SIB Director Yvonne.campbell@socialfinance.org.uk Social Finance is authorised and regulated by the Financial Conduct Authority FCA No: 497568 ABOUT SOCIAL FINANCE 2 OUR MISSION IS TO IDENTIFY SUSTAINABLE AND SCALABLE FUNDING MODELS TO TACKLE ENTRENCHED SOCIAL PROBLEMS GOVERNMENT SOCIAL ORGANISATIONS INVESTORS Social Issues LONG TERM SOCIAL GAIN SOCIAL INVESTOR MARKET GROWTH VOLUNTARY SECTOR DEVELOPMENT ONE AREA OF OUR WORK HAS BEEN TO DEVELOP OUTCOME-FOCUSED FINANCE – SOCIAL IMPACT BONDS ©Social Finance 2013 INTRODUCTION TO SOCIAL IMPACT BONDS (SIB’S) Social Finance is authorised and regulated by the Financial Conduct Authority FCA No: 497568 INTRODUCTION TO SOCIAL IMPACT BONDS 4 • The Social Impact Bond is a means of investing in intensive prevention services where improved social outcomes are likely but not certain. • Social Impact Bonds are contracts with public sector commissioners under which government commits to pay for improved social outcomes. • On the back of this contract, investment is raised from non-governmental investors. • This investment is used to pay upfront for a range of interventions to improve social outcomes. • Investors are repaid only if successful outcomes are achieved. Investors stand to lose some or all of their capital if positive outcomes are not achieved. • The investor takes the risk that the interventions do not deliver the desired outcomes. The greater the improvement, the greater the financial return to investors. ©Social Finance 2012 SOCIAL IMPACT BONDS BRING NEW INVESTMENT TO BEAR ON SOCIAL ISSUES, AND ALIGN ALL PARTIES AROUND A COMMON GOAL. RATIONALE FOR A SIB 5 Social Impact Bonds provide up front funding to pay for additional services to help improve outcomes for service users, with investors risking their money based on the outcomes that will be achieved A SIB is… A SIB is not… • A way of tackling social problems that require a range of interventions • Payments for failure – if no social impact is achieved investors lose their money • Up front funding for service delivery • Debt or grant funding for service providers • Only going to achieve returns for investors if social impact is achieved • An attempt to make more nongovernmental money available to the social sector ©Social Finance 2013 • A new form of PFI – investor returns are contingent on achieving socially beneficial outcomes THE VALUE FOR MONEY CASE FOR A SOCIAL IMPACT BOND SIBs work when the cost of achieving the target outcome are substantially less than the resulting public sector saving. Public Sector Saving £ Impact of SIB Savings retained by Govt. Investor return Cost to Government Net Cost to Government Cost of Interventions Status Quo ©Social Finance 2013 SIB Cost Saving 6 ESSEX SOCIAL IMPACT BOND FOR CHILDREN ON THE EDGE OF CARE Social Finance is authorised and regulated by the Financial Conduct Authority FCA No: 497568 ESSEX SOCIAL IMPACT BOND – CORE INTERVENTION Multisystemic Therapy (MST) forms the core intervention in the SIB. It is one of the most promising interventions for the adolescent edge of care and custody population. Multi-Systemic Therapy (MST) Objective • Reduce anti-social behaviour and prevent out-of-home placement – care or custody How it works • Combines parenting support with practical assistance and a therapeutic approach to rebuilding relationships between the young person, the family and the networks around them. • Delivered by a team of family therapists, each of whom work with around 10 families per year in the home or community, providing 24/7 support. Eligibility Criteria • Adolescents aged 11-17, displaying anti-social or offending behaviour or other conduct disorders • At risk of an out-of-home placement Evidence Base • Good evidence from the US for MST on crucial factors relevant to the edge of care population, e.g. improved parental supervision and management, reduction in child conduct problems. • 10 years running in the UK, with initial indications of positive impact on care outcomes. 1 Source: www.mstservices.com/outcomestudies.pdf ©Social Finance 2013 8 ESSEX SIB STRUCTURE Investors 1 2 £££ 1 Board of Directors Social Finance SIB Co 2 Outcomes Contract 4 Service Contracts Action for Children 3 Ongoing operating funds Evolution Fund Services Service Users (380 young people) ©Social Finance 2013 Local Authorities SIB Co and LAs enter Outcomes Contract Investors fund SIB Co 3 Funds released to service providers according to Service Provider Agreement 4 LAs return a % of savings from reduced cost of care placements Essex SIB Investors GOVERNANCE STRUCTURE SIB DIRECTOR (CONTRACT AND PERFORMANCE MANAGEMENT) MST Project Board MST Oversight Committee CSSL (3 Investors, 1 MST Expert, 1 Social Finance Rep, AfC invited once per quarter) (Key ECC Strategic and Operational leads , including finance, procurement, Lead Member for Children, AfC Operations Director, Social Finance Director) MST Operational Group (Service leads from the range of services that interact with MST, 2 MST Supervisors, 1 MST expert from another team, AfC Operations Director) ©Social Finance 2013 (MST Services senior staff from clinical and research, MST UK lead, Social Finance Director) MST Problem Solving (MST UK Lead, MST Consultant, AfC Operations Director) 10 PRIMARY OUTCOME METRIC THAT TRIGGER PAYEMNT: CARE DAYS SAVED A What would have happened anyway? % of aggregated care days as per the historical control group B What happened as a result of the MST intervention? % of aggregated care days of those who received MST C What do Essex pay for? ©Social Finance 2013 Difference between A & B SECONDARY OUTCOME METRIC THAT DO NOT TRIGGER PAYMENT: Youth Offending • Convictions • Types and severity of offences • Sentences ©Social Finance 2013 Education • Attendance • Attainment Wellbeing • Strengths and Difficulties Questionnaire • Family Star WHY ESSEX TOOK THIS APPROACH • Need: high numbers, high cost, poor outcomes • Services: shift towards prevention, building family strengths and resilience, reducing future dependence and demand • Innovation: new funding mechanism, services new to Essex • Investment: upfront, off the balance sheet • Savings: unlocking acute spend, efficiencies and re-investment • Risk: risk of failure deferred to investor • Performance: Enhanced by PbR approach • System change: sustainable and outcomes driven, outcomes-led commissioning, council transformation ©Social Finance 2013 KEY CHALLENGES TO DATE Relationships • Understanding individual roles and their part within the structure – not a typical contracting relationship • Increasing awareness of SIB service(s) to improve engagement and flow of referrals Referral Pathway • Stakeholder buy-in and continual communication at all levels • Shared understanding of the eligibility criteria terminology • Fit within the wider services landscape • Ensuring the effectiveness of the referral pathway Right cases at the right time Parts of the process and responsibilities at which stage, Ensuring no delays in families getting the help they need due to process ©Social Finance 2013 14 KEY CHALLENGES TO DATE Data • • • • Access to data and governance issues Data collection resource Quality of data entry Technical issues Staff • Specialist skills required, which required multiple rounds of recruitment • Staff burn-out and turn over • Enhanced engagement skills Investor’s Journey • Engaging them in the challenges • Providing opportunities for them to develop their own understanding of the issues relating to the service users ©Social Finance 2013 15 INGREDIENTS FOR A SUCCESSFUL SIB Effective referral pathway that facilitates the required volumes and identified target population Buy-in and strong relationships across the partnership Robust intervention quality assurance Identified fit within broader services landscape Strong delivery provider, willing to try doing things a different way Realistic Expectations A SUCCESSFUL SIB ©Social Finance 2013 Robust data collection agreements and system Considered investor journey