Introduction to ISARR
Uporaba informacijskega sistema ISARR
Modul za vnos podatkov
MVP
Jernej Ladinik,
Boris
Kodelja
Ljubljana,
2011
Ljubljana, 30.11.2010
Content of the presentation
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General information about the ISARR
Purpose and objectives of the ISARR
ISARR and support processes
Single Entry Point as a gateway
ISARR in figures
Arhitecture of the ISARR
User support center
General information about the ISARR
• ISARR is a modern designed international information system
that provides one-stop implementation of key processes that are
necessary for monitoring the implementation of various
development programs, operations and project implementation
and reporting on results and their analysis.
• IS ISARR has developed Republic of Slovenia, its operator is the
Government of the Republic of Slovenia for Local SelfGovernment and Regional Policy (GORP), acting as the Managing
Authority (MA) for the European cohesion policy and European
territorial cooperation.
• Basis for the establishment of the system: Slovenia's
Development Strategy (SDS), National Development Programme
of the Republic of Slovenia (DRP), Law on balanced regional
development and EU Regulations 1260/99, 438/01, 1083/06 and
1828/06.
Purpose and objectives of the ISARR
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Providing support to all processes of preparation and implementation
of development programs and to facilitate their monitoring in one
place.
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Combining or integrating different information systems aiming at
state development policies.
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Systematizing collected data under the principles of collection and
compilation of statistical data, taking into account the different needs
of analysts and reporters.
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Supporting the lowest level of data collection (supporting data entry
close to source creation).
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Providing support
documents.
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Supporting as much as possible processes to beneficiaries and other
participants, thus reducing their administrative burden (e-store, ecertification, e-signatures, etc.).
to
the
process
of
storing
and
archiving
ISARR supports processes:
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Planning at the level of development programs,
operations and projects;
Implementation at the level of operations and
projects;
Payment at the level of operations, projects and
schemes of State aid;
Drawing at the level of operations;
Support processes:
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Systemically controlled user access through a single
site (single entry point);
System and user administration;
Analysis and presentation of data;
Connectivity with other IS (1x data acquisition used
anywhere).
Funding process support (1)
Business event
Registration of
paid receipts
Beneficiary
Cash flow
Issue of
receipt
Payment of
receipt
Recipient
Funding process support (2)
Business event
Cash flow
AfR
process
IB
AfR issue
Registration of
paid receipts
AfR
payment
Budget of
the RS
Beneficiary
Funding process support (3)
Business event
Cash flow
RfP issue
EC
CfR
Process
CfR issue
PA
CfR execution
RfP execution
AfR
Process
IB
AfR
payment
EC
Account
Suspense
account
of the PA
Budget of
the RS
Arhitecture of the ISARR – System administration
Single Entry Point -
Planning
• MJR – Module for public
tenders (more)
Implementation
• Funding process
support (more)
Payment
• Funding process
support (more)
• Planning process
support (more)
Analysis and reporting
• MAP – Module for data analysis (more)
• MSP – Module for status reporting (more)
User administration and support
• MRS – Module for reference system (more)
• MAS – User administration module (more) (picture)
• MPP – Module for data transfer (more)
Disbursement
• Funding process
support (more)
ISARR is a comprehensive international information system
According to the series of criteria ISARR is one of the most
comprehensive national and international systems of RS
• Complete support the processes of planning, implementation
and monitoring of development programs
• Supports 7 development programs
• 10+ dynamically configurable "mega" processes
• Over 3,000 registered users
• 150-200 simultaneous users of the system
• Support for cross-border projects (Austria, Croatia, Hungary)
• Connected to 8 fiscal IS (MFERAC, IS-PA, AJPES, e-CRP,
APZ.net, ISCSD, SAOP, IS-PA2007)
• Support for two financial perspectives
• 5 billion € under the Cohesion Policy
• Over 100,000+ programs, operations and projects
• 4,000+ operations of the current financial perspective
• 400,000+ registered documents
ISARR is a comprehensive international information system
According to the series of criteria ISARR is one of the most
comprehensive national and international systems of RS
In the last three years (2008-2011):
• Over 250 lots of functional upgrades
• Resolved over 5,000 applications submitted by users
• Over 17,000 interactions (phone calls, e-mail ...) to users
within the user support center
• Over 150 different courses for different target groups
• Over 3,200 users
• Constant support of 16 qualified persons
Arhitecture of the ISARR
User support center (1)
User Support Center serves user in solving problems
GORP
Sector for monitoring and
evaluation
Project office
Coordinator if
users at IBs
Users at IBs
USC
• Web portal
•Telephone exchange
in Slovenian and
English
User support center (2)
The CPU enables the following to users of the ISARR system:
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Reporting defects.
Asking questions related to the system.
Help in use of the system.
Knowledge database:
• Frequently asked questions (FAQ).
• Instructions for use of applications (HOW TO).
• User documentation and detailed instructions.
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Access to literature related to training.
Access to urgent information in real time via a telephone
exchange.
Information on eliminated defects.
User training
Users benefit from a lot of training to acquire the necessary
knowledge to work with the ISARR.
Two types of training:
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Presentation / On-site support (intended for a wider audience).
Education on dedicated workstations (up to 12 people).
Dedicated education perform the following modules / processes:
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Implementation process (MVP) in Slovenian and English
Module for public tenders (MJR)
Planning process (MNR)
Payment and Disbursement process (MČS) in Slovenian and English
Module for data analyses (MAP)
User Administration module (MAS)
Features:
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Content is always tailored to users
Difficulty / detail on the role of users
Duration:
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On-site support: 1-3 hours
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Education on workstations: 8 lessons
Thank you for your attention!