Healthy Start Interconception Care Learning Community (ICC LC)

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Using Quality Improvement for Better

Preconception Care

Preconception Care Summit

June 14, 2011

Lisa LeRoy, PhD Abt Associates

Kay Johnson, MPH, Johnson Group Consulting

Healthy Start Interconception Care Learning Community (ICC LC)

Acknowledgements

 This Project is funded by the Division of

Health Start and Perinatal Services, HRSA

 Project Team:

Deborah Walker, EdD

Cheryl Austin, RD, MPH

Sarah Ball, DrPH

Vonna Drayton, PhD

Meredith Pustell

Kay Johnson, MPH

Lisa LeRoy, PhD

Overview of Presentation

 Goals of the Healthy Start Interconception Care

Learning Community (ICC-LC)

 The Quality Improvement Model

 Examples of ICC LC change projects

 Challenges

 Lessons Learned

Healthy Start Interconception Care Learning Community (ICC LC)

Goals of the Healthy Start ICC-LC

 The Healthy Start Interconception Care Learning

Community (ICC-LC) was developed by the

Maternal Child Health Bureau (MCHB) to:

Improve the quality of Healthy Start interconception care

(ICC) components

Use the Model for

Improvement

Develop a toolkit to guide

MCH programs in their quality improvement activities

Healthy Start Interconception Care Learning Community (ICC LC)

Why interconception care focus?

 In Healthy Start, interconception period is 24 months after one pregnancy for high-risk women.

 ICC is a required component for all Healthy Start projects.

 Evidence-based practices can be implemented or promoted by Healthy Start grantees.

 Content of ICC had not been operationalized for women in Healthy Start.

Work with infants and toddlers is better defined.

This is a chance for grantees to apply new evidence.

Healthy Start Interconception Care Learning Community (ICC LC)

What’s new about ICC LC?

 Implementing a quality improvement

(QI) “learning collaborative” model in all 104 Healthy Start projects

 Applying a QI model to improve nonclinical, community-based services

 Translating ICC research to practice

Healthy Start Interconception Care Learning Community (ICC LC)

The

“Model for Improvement” for

ICC-LC Change Projects

Healthy Start Interconception Care Learning Community (ICC LC)

The Model for Improvement

The Improvement Guide, 1996 Jossey-Bass

What are we trying to accomplish?

How will we know that a change is Improvement?

What changes can we make that will result in Improvement?

Plan

Act

Do

Study

Healthy Start Interconception Care Learning Community (ICC LC)

PDSA Cycle for Learning and Improvement

ACT:

- Adapt?

- Adopt on wider scale?

- Abandon?

- Next cycle?

PLAN:

Objective, aim, change

- Questions (why)

- Plan to carry out the cycle

(who, what, where, when)

STUDY:

Complete analysis of data

- Compare results to predictions

- Summarize lessons learned

DO:

Carry out plan on small scale, rapid cycle

- Document problems and unexpected results

- Begin analysis

Healthy Start Interconception Care Learning Community (ICC LC)

ICC LC Process

 Each Healthy Start program chose a topic area and a change concept

Fit with Healthy Start grantee capacity and readiness

Doable and measurable in a 9-month time period

 Teams with similar kinds of change projects grouped together into Learning Collaboratives

15 Learning Collaboratives in Learning Community

Learning Collaboratives meet bimonthly to discuss the process and share information

 Web-based tools and telephone conference calls facilitate exchange of information

Healthy Start Interconception Care Learning Community (ICC LC)

Modalities for Learning

 Face-to-face learning through ICC LC meetings among the 102 teams

 Action periods (9 months) between meetings

Teams work at home on change project and PDSA

 Learning Collaboratives

5-8 teams working on same topic & change concept

Meet by telephone (bimonthly)

 Technical assistance and support through webbased communication tools

Healthy Start Interconception Care Learning Community (ICC LC)

Healthy Start Interconception Care Learning Community (ICC LC)

Framework for ICC LC Change

Strengthening

Linkages &

Partnerships

Advancing Use of

Evidence-Based

Tools & Data

Collection

Improving Healthy

Start Staff Skills &

Protocols

Case Management

Screening &

Assessment

Family Planning

Primary Care

Maternal

Depression

Healthy Weight

Healthy Start Interconception Care Learning Community (ICC LC)

Examples of Projects

 5 Programs in Texas chose the same Maternal

Depression screen (Edinburgh), implemented shared training and data system redesign and are now able to report meaningful results to the state

 Indianapolis developed a standardized protocol to measure height & weight, calculate BMI

 Educated women as to the meaning of their BMI number and associated health risks

 Refered those ≥ 25 to appropriate services

Healthy Start Interconception Care Learning Community (ICC LC)

Examples of Projects

 Many HS Projects implemented a Reproductive

Life Plan with ICC clients and instituted intensive follow-up on birth control methods

 Some teams trained staff on contraceptive methods; conducted sensitivity training around their own family planning values and how to talk with clients about the topic

 Oregon and Milwaukee provided family planning baskets to clients (include condoms, Plan B, education materials, lists of acceptable providers)

Healthy Start Interconception Care Learning Community (ICC LC)

Examples of Projects

 Chicago programs focused on identifying a medical home for clients

 SE Chicago ensured that clients had a PP visit within 60 days of delivery

 Many sites implemented an evidence-based screening and assessment protocol to identify women at risk for maternal depression, chronic conditions, etc.

Healthy Start Interconception Care Learning Community (ICC LC)

Summary

Healthy Start Interconception Care Learning Community (ICC LC)

Challenges Encountered

 Staff turnover in HS projects

 Limited resources (including time)

Within the project to follow through with the PDSA plans

Outside of the project (health center partners, providers, etc)

 “Buy-in” of staff & clients

 Learning curve for technologies used as foundation for learning community

 Accountability to Learning Collaborative teams

Healthy Start Interconception Care Learning Community (ICC LC)

Challenges Encountered, continued

 Limits on data systems and lack of control that would enable changes (e.g., contractor developed data system)

 Having an adequate number of women

(clients) to complete the change project on schedule

 Competing demands between ICC and PDSA tasks and other Project work

Healthy Start Interconception Care Learning Community (ICC LC)

Lessons Learned

 QI using PDSA can help improve Healthy Start interconception services

 Staff and participants were satisfied with LC processes; unidentified and unmet needs were discovered and tools to take action were shared and implemented

 Evidence-based and promising practices exist for use within a variety of areas of ICC care

 QI study/PDSA is different than evaluation and performance monitoring

Healthy Start Interconception Care Learning Community (ICC LC)

Lessons Learned, continued

 Focusing intently on making one change at a time within a topic has allowed projects to accomplish more

 PDSA processes helped projects be systematic and consistent in applying their change

 Projects have shared protocols, instruments, tools, data, and methods with each other, allowing them to be more efficient and effective

Healthy Start Interconception Care Learning Community (ICC LC)

Questions? Comments?

Healthy Start Interconception Care Learning Community (ICC LC)

For More Information:

Lisa LeRoy, PhD, ICC LC Project Director

Abt Associates, Inc.

Lisa_Leroy@abtassoc.com

Healthy Start Interconception Care Learning Community (ICC LC)

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