Next-Generation Oslo The Intellectual Capital of the Nordics? Prof. dr. Paul Louis Iske, Maastricht University International Institute for Serious Optimism Dutch-Norwegian Business Network The world is getting more and more complex This asks for Agility and Resilience Oslo Business Region Oslo, November 4, 2014 2 The Innovator’s Dilemma Performance Established technology/model Mainstream customer needs !CRISIS ! Invasive technology/model Niche customer needs Clayton Christensen: The Innovator’s Dilemma Oslo Business Region Time Oslo, November 4, 2014 3 35 ways to stifle innovation & creativity 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. Don’t be ridiculous We have already tried this This is too expensive That is impossible That is not our responsibility That is a too drastic change We don’t have time for this This makes other things we do unnecessary We are too small for this This is not our problem We have never tried this before Let’s be realistic Why changing, everything goes well? You are years ahead of your time We are not ready for this yet This is not in the budget This is not according to our policies We have to use the resources we have got You can never make this happen The management will never buy this We will make a fool out of ourselves Let’s keep this for a while in our head We always managed without it Has somebody else tried this one? In our organisation this will never work Can you guarantee that this will work? This idea is good, but you know our system.. This is the way we have done it for years If we do this, than that should also be changed This is something for later Let somebody have a look on this If this would be a good idea, somebody else would already have done it We will never find somebody to do this for us You will never find a customer for this Since when are you the expert? Oslo Business Region Oslo, November 4, 2014 4 A well-known formula NT + OO = EOO New Technology Old Organisation ------------------------------- + Expensive Old Organization Oslo Business Region Oslo, November 4, 2014 5 An Environment consists of 4 spaces Social/Cultural space Virtual/Digital space Oslo Business Region Process/Organisation space Oslo, November 4, 2014 6 Physical/Real space Environments for Innovation (C. Leadbeater) 1. Diversity 2. Selection 3. Perpetuation 4. Co-evolution 5. Unlearning 6. Disruption 7. Simplicity 8. Spare capacity 9. Timing Oslo Business Region Oslo, November 4, 2014 7 Positive Environments for Innovation & Entrepreneurship Oslo Business Region Oslo, November 4, 2014 8 Oslo Business Region Oslo, November 4, 2014 9 Oslo an O-zone? Oslo Business Region Oslo, November 4, 2014 10 Exceeding Expectations: the “9+ city” Ambassadors Terrorists Oslo Business Region Oslo, November 4, 2014 11 How to get Fans? Oslo Business Region Oslo, November 4, 2014 12 9 Principles for Enthousiasm (B. Mager) • Relief: unexpected help, getting rid of tasks, getting rid of responsibilities, decision support, saving time • Flexibility: spontaneous reaction, adaptiveness, differing from standards, caring for individual needs • Prudence: thinking outside the box, being one step ahead, consideration of circumstances • Generosity: excess, lavish, more than the necessary • Authenticity: sincerity, honesty, transparency, confidence • Belonging: interaction, synergistic effect, being a part, feeling supported • Exclusiveness: rareness, limitation, luxury • Success: pride, reached aims, affirmation • Completion: beauty, virtuosity, perfection, ‘the divine’ Oslo Business Region Oslo, November 4, 2014 13 Sense of belonging Oslo Business Region Oslo, November 4, 2014 14 Perspectives Oslo Business Region Oslo, November 4, 2014 15 Return on Involvement (RoI): Different forms of Value Creation 1.Financial Value 2.Intellectual Value: a.Knowledge Capital b.Relational Capital c. Structural Capital 3.Societal Value a.Social Capital b.Natural Capital Oslo Business Region Oslo, November 4, 2014 16 BE AGILE (including financing!) Oslo Business Region Oslo, November 4, 2014 17 CONCLUSIONS • CREATE THE RIGHT, OPEN ENVIRONMENT FOR INNOVATION • USE THE INTELLIGENCE OF MULTI-PERSPECTIVE THINKING • GO FOR THE 9+ EXPERIENCE! • CREATE THE SENSE OF BELONGING OSLO CAN BECOME THE INTELLECTUAL CAPITAL! Oslo Business Region Oslo, November 4, 2014 18 Thank you! Oslo Business Region For iPad Oslo, November 4, 2014 19