SugarCRM
Review for JETAA Database
By Alex Svetlovsky
Functionality Overview
Contact Management
 Contact self-registration
 Customisable contact fields
 Export to Excel
 E-mail campaigns
 Extensible and easily interconnected
to other websites

Proposed Organisation
JETAA Database
Other Database
(Salesforce,
MailChimp, Excel,
Etc)
JETAA Chapter
(Joomla)
JETAA Chapter
(WordPress)
JETAA Chapter
(Other)
Other Approved
Entity (CLAIR,
AJET, etc)
Proposed Organisation
A central SugarCRM server deployed
to store all JET Alumni contacts.
 JETAA Chapter websites connect to
server using existing or custom
plugins.
 Other entities could access central
server on a limited and as-needed
basis (ex: CLAIR, AJET, Chapters
without web database)

Acquiring Contacts
Contacts currently stored in Joomla,
WordPress, MailChimp or SalesForce
databases can remain there, syncing
automatically or manually.
 Contacts currently stored in Excel or
other spreadsheets could be manually
uploaded.

Acquiring Contacts

AJET and outgoing JETs could
manually add contacts to central
database before they leave.
Using Contacts
Reports outlining new
additions/transfers/updated
information can automatically be
shared with interested parties.
 CLAIR could get access membership
lists generated centrally, reducing
workload for individual chapters.

Using Contacts

National/International direct JETAA
communication with membership, no
matter which chapter they may have
moved to.
Benefits of SugarCRM
Open source license allows
customisation.
 JETAA-hosted allows complete
control.
 Other than (possibly existing) web
hosting fees, no additional fees for
world-wide usage necessary.

Benefits of SugarCRM
Extensible using SOAP, which would
allow plugins for any sort of syncing to
be created.
 Can be hosted in a country with strict
privacy laws, protecting contact data.
 Completely controlled by JETAA, with
not other parties having access to
data.

Drawbacks of SugarCRM
Requires a continually running and
paid-for webhost.
 Potentially high start-up investment in
terms of time, development of plugins.

Conclusions

Given the ability to integrate with
existing websites and databases, the
flexibility, control and lack of any
licensing fees I strongly believe that
SugarCRM would be the ideal choice
for an international JETAA Database.