Central Air Safety
Committee
Status Update:
ASAP & FOQA
A little about me...
ASAP
Aviation Safety Action Program
Take Aways
100% Voluntary
How to answer inquiries from concerned crews
Wildly Successful!
FAA Enforcement Avoided / Co. Discipline
Avoided
ASAP Fixes the “System” NOT the Crews
FOQ
A
Flight Ops Quality Assurance
TakePersonnel
AwaysChanges
727 & 777 Status
Current Projects
Growing Pains
FOQA Fixes the “System” NOT the Crews
ASAP
Aviation Safety Action Program
100% Voluntary
“Enforcement Incentives” - FAA
Crews have decided NOT to “play”
Invited Crew: F/O did: Accepted. Capt did
not: Excluded; now facing FAA
Enforcement
ASAP
Aviation Safety Action Program
Concerned Crew FAQ’s
Should I submit?
YES!!! or - If you think you did it, you SHOULD
submit it, or you won’t be acquitted!
3 Deadlines - Domestic / International / Notified
24/48/24
Exception to every rule! Sole-Source Report!
Why? They WANT the info more than the consequences! If
you did it - chances are someone else did or will do it too.
ASAP
Aviation
Safety Action Program
How to File:
WBAT - Through PFC - Painful process.
PROMISED SINGLE SIGN IN SOON!
ASAP Hotline 901-224-5203 - Cell Phones NOW, please.
FAX 901-224-5140
EXPENSE IT from HOTEL room. Company WILL pay for
this call on your hotel folio.
3 Calendar Days Extension
1/3 of Crew signed in to WBAT. ~1/3 of them had trouble!
ASAP
Aviation
Safety Action Program
Login: Empl # / Cy080789 Submit an ASAP, FSR or Fatigue Report
Log In Issues: 901-224-5124 Scott Reeves or 901224-5135 Mac Johnson Cell phones - ready reference
Email: pilotasap@fedex.com
Need to report - NOT the time to be waiting for a
password reset
Meets ALL FOM 2.15 FSR Requirements
NASA Report by checking a block - Response? Yes
ASAP
Aviation
Safety Action Program
Not your “Dirty-Thirty’s Flight Safety Report”
FSR’s visible to all. Very circumspect in
reporting issues lest they haunt you later.
Be Very Open & Honest - Suggest Fixes!
“Fatal 5” will get you excluded:
Criminal Activity, Substance Abuse, Controlled Substances, Alcohol Involvement
Intentional Falsification - This is the ONLY one
you can control “after the fact”
EVERYONE Reports - More complete picture to
ERC
ASAP
Aviation
Safety Action Program
Some Statistics:
1329 Reports as of 5/9/12
(8.25 / day & growing!)
Enforcements Avoided: (This is nebulous... Can’t be 100%
definite)
12 - 15 LOC / LOW (Letter of Correction / Letter
of Warning)
FAA Believes you violated CFR 14....
More Common: LONA - Letter of No Action
•
Doesn’t Exist!
ASAP
Aviati
on Safety Action Program
Some More Statistics:
Discipline Avoided - even MORE nebulous - 3 or 4
Case where we believe the company wanted to talk to the crew
in addition to ASAP... which, “Could lead” to a section 19 hearing.
To their credit, managers involved WANTED ASAP to handle
it first.
Agreement was reached, ‘no reason not to accept the report
at regular meeting’
Still open - crew issues resolved, but ‘systemic issues’
remain that must be addressed
ASAP
Aviation
Safety Action Program
Concerns
Only one - and it’s beyond our control...
Company has designated only one person to be
the Event Review Committee (ERC) Rep: Tom
Jenkins.
He has been great, but what if he’s sick or injured?
Manager in Safety tells me that two people are
currently being considered for Co. ERC Rep.
Our Reps: Paul Zahner, Stu Harro, Ryan Travis, Mike Bender,
Stacy Horn, Dennis Sparks, Dave Wright (Training)
FOQA
Flight Ops Quality Assurance
Capt Dave Wright - ASAP / FOQA Chair has
expressed a desire to do ASAP only.
F/O Gordon Oliver FOQA Chair / Capt Chris Croce
FOQA Vice
Gordon:
MS Systems Engineering NPS &
ASO Course
Retired USN F/A-18 Sqn CO
Former VP Ops “Check 6” 135
Employee Co
MD-11 F/O Tech Pilot Flt Test ANC
PSIT
Chris:
1983 Ole Miss - Computer Science
USN F/A-18 ASO Lead Investigator 2
Class “A” Mishaps
NPS Monterey ASO
Recoded MUCH of our Bus & MD-11
Data Monitoring
Airbus Captain FedEx
FOQ
A
Flight Ops Quality Assurance
Status
727: Will NEVER be part of FOQA
777 - Flight Data being monitored by SAGEM
Planning on “taking the 777 keys” to FOQA later this
year
75, Bus, MDs ALL being monitored
MD = Gatelink
75 / Bus = PC Cards - pulled and ‘read’
Up to 2 weeks before data gets to servers
FOQA
Flight Ops Quality Assurance
FOQA Monitoring Team - FMT
5 Company FMT’s + 2 Staff & One Manager
8 ALPA FMT’s - 6 of whom are “Gate
Keepers”
Gate keeper can only see “who” for 2 weeks
before the data disappears forever.
Can make a call to crew. ONLY gate keeper
ever knows the crew’s identity
FOQA
Flight Ops Quality Assurance
FMT - Process: Tedious & Data Analysis Intensive
Data input by Staff
Validate Data e.g. 5,213 ‘Hi Power’ Taxi events...
Must be validated as legit or not; location, LTAET etc
Investigate further if needed
Goal: Process for ‘trends’ e.g. Location most unstable
apc’s
Report Back to ‘Customers’: Crews, Trng&Std, Mx,
Mgmt Mgmt (in that order, please!)
FOQA
Flight Ops Quality Assurance
Current Projects:
Writing ‘Crew Contact’ manual - “When & How To”
Hi Power Taxi events on ramps
Stall Warning / Stick Shaker Events
Unstable Approaches (as defined in FOM)
Hard Landing with Rapid Derotation after T/D
Studying this to include crew contacts asking
perspectives to expand on computer only data
FOQA
Flight Ops Quality Assurance
Hard Landing with Rapid Derotation after T/D
to find common factors in previous landing
incidents/accidents which continue to show up in the
data (Hard, Rapid Derotation Rate and Bounced
Landings)
Get this trend data back to the crews through
training and FOQA feedback
FOQA
Flightin
Ops Quality AssuranceTrouble
FOQA-Land
Resources: Space, Terminals & Licenses
5 Terminals shared by 15 people
Input, Validate, Process, Report - VERY Intensive process
Resistance to FOQA Facts Newsletter (PFC)
Waiting for others to ‘chop’ that have no business chopping
it
e.g. Training & Standards because we’re not telling people
‘how to fly’
FOQA
Flightin
Ops Quality AssuranceTrouble
FOQA-Land
Leadership & Priorities - Metrics to Management FIRST
Should be: Pilots / Trng & Stds / Mx / Engineering /
Management
FOQA
Flight Ops Quality
Assurance
Trouble
in FOQA-Land
SMS Paradigm not yet in place:
Silos that don’t see themselves
‘stakeholders’ in the success of FOQA
as
No Process to communicate un-reported
aircraft exceedances
These concerns are being communicated to
management - not ‘hinting and hoping’!
Central Air Safety Committee
Ongoing:
ReCat - It’s Coming soon - efficiency
Wake Turbulence - FAA, ATC, Ops, ALPA Safety
DG - Lithium Batteries - Scott Schwartz working with John
Haynes
EVAS - Coming - Haven’t nailed down a timeline
Volcanic Activity - John Johnson 777 Capt / Geologist
Schools - 7 AI-1, 5 AI-2, 1 AI-3, One or two more next month
Burning
Questions?