US POSTAL SERVICE STRUCTURE US Postal Service Facts • • • • USPS career employees – 585,000 retail locations – 36,400 deliveries daily – 150 million miles driven annually– 1.25 billion • • • • Northland District career employees – 14,900 retail locations – 918 deliveries daily – 2.7 million miles driven annually– 62 million Vice Presidents of Area Operations Capitol Metro Area Eastern Area Great Lakes Area Northeast Area Tim Haney Steven Forte JoAnn Feindt Jordan Small Drew Aliperto DISTRICTS DISTRICTS DISTRICTS • Central Illinois • Albany • Bay-Valley • Alabama • Alaska • Arizona • Big Sky DISTRICTS DISTRICTS • Atlanta • Baltimore • Appalachian • Central PA • Capital • Greater SC • Cincinnati • Columbus • Greensboro • Mid-Carolinas • Kentuckiana • Northern Ohio • Northern Virginia • Richmond • Philadelphia Metro • Pittsburgh • South Jersey • Tennessee • Western New York Pacific Area Southwest Area Linda Welch DISTRICTS Western Area Sylvester Black DISTRICTS • Chicago • Detroit • Greater Boston • Caribbean • Honolulu • Los Angeles • Albuquerque • Arkansas • Gateway • Greater Indiana • Connecticut Valley • Long Island • Sacramento • San Francisco • Dallas • Ft. Worth • Central Plains • CO / WY • Greater Michigan • Lakeland • N. New England • New York • Santa Ana • San Diego • Houston • Louisiana • Dakotas • Hawkeye • Northern Illinois • S.E. Michigan • N. New Jersey • S.E. New England • Sierra Coastal • Mississippi • North Florida • Mid-America • Nevada - Sierra • Oklahoma • Rio Grande • Northland • Portland • South Florida • South Georgia • Salt Lake City • Seattle • Triboro • Westchester • Suncoast Northland District Northland District Manager Anthony Williams Sales Manager Leo Granos NDC Manager Postmaster Mpls STP Plant Manager Postmaster St Paul SR POOM Area 8 Tom Preiner Cindy Larson Greg Pobuda Mike Larson Larry Bock 34 Stations in the 554 Zip Code area 26 Stations in the 551 Zip Code area Duluth Eau Claire Altoona La Crosse Rochester South St Paul / Inver Grove Heights SR POOM Area 9 Gina Hellermann Senior Plant Manager Erica Brix Human Resources Manager Tom Gergen Anoka / Andover Brainerd Burnsville / Savage Chanhassen Hopkins Minnetonka / Eden Prairie Mankato Maple Grove / Osseo St. Cloud Willmar Finance Manager A/Marketing Manager A/Mgr Ops Program Sup Carson Nunes Carol Bliven John Schmidt Northland District Sales Sales Manager Leo Granos leo.g.granos@usps.gov (651) 293-3716 Shipping Solutions Secialist Shipping Solutions Secialist Mailing Solutions Secialist Sr Business Solutions Secialist EAS-23 Jeff Nelson jeff.c.nelson@usps.gov (651) 293-3012 EAS-23 Phillip Jares phillip.j.jares@usps.gov (651) 293-3727 EAS-23 Bob Eide robert.e.eide@usps.gov (651) 293-3752 EAS-19 Pattie Murphy patricia.m.murphy@usps.gov (651) 293-3159 Shipping Solutions Secialist Shipping Solutions Secialist Mailing Solutions Secialist EAS-23 Marty Fleck martha.a.fleck@usps.gov (651) 293-3135 EAS-23 Le Rae Zahorski lerae.m.zahorski@usps.gov (651) 293-3719 EAS-23 Dawn Peterson dawn.m.peterson@usps.gov (651) 293-6103 Business Solutions Secialist EAS-17 Danitra Easton-Hage danitra.m.easton hage@usps.gov (651) 293-3052 Business Solutions Secialist EAS-17 Chris Holder christopher.a.holder @usps.gov (651) 239-3731 Business Solutions Secialist Business Solutions Secialist EAS-17 Alma Alisic alma.alisic@usps.gov (651) 293-3334 EAS-17 Val Laehn valarie.f.laehn@usps.gov (651) 293-3125 Business Solutions Secialist Business Solutions Secialist Business Solutions Secialist EAS-17 Cynthia Konze cynthia.a.konze@usps.gov (651) 293-3080 EAS-17 Erick Keskey erick.n.keskey@usps.gov (651) 293-3791 EAS-17 Marilyn Rynes marilyn.r.rynes@usps.gov (651) 293-3110 Northland District Northland District Manager Anthony Williams Sales Manager Leo Granos NDC Manager STP Plant Manager Postmaster Mpls Postmaster St Paul SR POOM Area 8 Tom Preiner Greg Pobuda Cindy Larson Mike Larson Larry Bock 34 Stations in the 554 Zip Code area 26 Stations in the 551 Zip Code area Duluth Eau Claire Altoona La Crosse Rochester South St Paul / Inver Grove Heights SR POOM Area 9 Gina Hellermann Senior Plant Manager Erica Brix Human Resources Manager Tom Gergen Anoka / Andover Brainerd Burnsville / Savage Chanhassen Hopkins Minnetonka / Eden Prairie Mankato Maple Grove / Osseo St. Cloud Willmar Finance Manager A/Marketing Manager A/Mgr Ops Program Sup Carson Nunes Carol Bliven John Schmidt Northland District Marketing A/Manager Marketing Carol Bliven District Customer Connect Coordinator EAS-16 Business Service Network Manager Sue Born A/Business Mail Entry Manager Greg Johnson Mailing Standards Specialist EAS-16 Business Service Network Reps EAS-16 (x6) Mailpiece Design Analyst EAS-16 Business Mail Entry Supervisor EAS-17 (x6) MR Clerk PS-7 (x5) BME Clerk PS-7 (x7) MR Clerk PS-8 (x2) BME Tech PS-7 (x73) Secretary Clerk-7 Consumer Affairs Manager Natalie Sorvari Retail Manager Dan Mooney Complaints & Inquiry Clerk PS-7 (x5) Retail Specialist EAS-16 (x3) Northland District BSN-BME Business Service Network Manager Sue Born A/Business Mail Entry Manager Greg Johnson greg.e.johnson@usps.gov (612) 349-6395 Business Service Network Rep Kelli Reinstra Business Service Network Rep Rick Gold A/Mailing Standards Specialist Jane Krzesowiak jane.m.krzeswoiak@usps.gov (612) 349-0363 Business Service Network Rep Jeff Kellogg Business Service Network Rep Diane Miller Mailpiece Design Analyst Pat Baier Patricia.j.baier@usps.gov (612) 349-3516 Business Service Network Rep Kathy Carlisle Business Service Network Rep Doreen Wendt Local Office - Quick Reference Guide Committed to Providing Excellent Customer Service • • • • • • • • • • • • • • • • • • • • • • • • • • Local Post Office (Postmaster), Pickup and Collection Services, mailing supplies Call your local Post Office at (800) 275-8777 for Carrier Pickup (have your ZIP Code™ available). Visit usps.com® for pickup arrangements (when your regular mail is delivered). Click on Schedule a Pickup or call (800) 222-1811. Visit usps.com for Pickup On Demand® (within a specified timeframe). The cost is only $15.30 per pickup regardless of the number of packages mailed via Express Mail®, Priority Mail®, Global Express Guaranteed®, or Parcel Post® service. Mailing Supplies, Forms and More - Call your local Post Office at (800) 275-8777 Items are available in limited quantities unless ordered in advance. Order Express Mail and Priority Mail supplies by calling (800) 527-1950. Inquiries: (1- 800) ASK-USPS® / (800) 275-8777 ― Available 24 hours a day, 7 days a week. Claims: http://www.usps.com/insuranceclaims/online Mailers or recipients can file claims online -- providing a faster claims process and access anytime to view your claim status and history. Available 24 hours a day, 7 days a week. Local Mailing Requirements: Minneapolis (612) 349-4739 St. Paul (651) 681-2609 Oversight and guidance to business mailers regarding mailing standards and mailing systems. Training on mail classification, revenue protection, mail preparation, fees and related mailing standards programs to ensure adherence to postal procedures and policies. Technical mailpiece design guidance for automation rate eligibility. Applications for Permit Imprint, Business Reply Mail®, Courtesy Reply Mail, and Merchandise Return Label artwork. Information on Domestic Mail Manual (DMM®) standards, rates, and fees. Locations and hours of operation. Local Consumer Affairs:. (612) 349-4401 Visit Customer Service at http://www.usps.com/customerservice/welcome.htm for service issues that cannot be resolved at the local Post Office™ level. Click-N-Ship®: usps.com/cns Click-N-Ship® is an easy way to send mail right from your home or office. Register at usps.com today to print shipping labels, pay for postage, order free shipping supplies and request Free Package Pickup. Track and Confirm: usps.com/shipping/trackandconfirm.htm usps.com makes it easy to check on the delivery status of your mailing. RIBBS™ and Postal Explorer® Find additional business mailing information at pe.usps.gov and ribbs.usps.gov. USPS® Online Services: usps.com Pay for postage and print shipping labels; request Free Package Pickup; ship domestically and globally; track packages and confirm deliveries; compare postage rates; add insurance; order free, eco-friendly packaging; look up ZIP Codes; locate and rent a PO Box; and find a nearby Post Office™. Business Reply Mail, DMM, Post Office, 1-800-ASK-USPS, Zip Code, usps.com, Pickup on Demand, Express Mail, Priority Mail, Global Express Guaranteed, Parcel Post, Click-N-Ship, RIBBS, Postal Explorer and USPS are among the many trademarks of the United States Postal Service®,